Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Overheating proccesor question


  • Please log in to reply
15 replies to this topic

#1 Resilo

Resilo

  • Members
  • 44 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:49 PM

Posted 10 May 2017 - 11:18 AM

so I've encountered this problem before that even after all the proper anti-heat measures are in place the processor overheats excessively. after only running for about 30 seconds

so i just need confirmation from someone more experienced that a processor that overheats that fast with the proper anti-heat measures( applied thermal paste etc) is failing?


A little information for anyone curious

I am a novice computer technician.

my education is a diploma level in Network Systems Administration.


BC AdBot (Login to Remove)

 


#2 MadmanRB

MadmanRB

    Spoon!!!!


  • Members
  • 3,166 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:No time for that when there is evil afoot!
  • Local time:01:49 AM

Posted 10 May 2017 - 11:27 AM

Can you give us your specs?


Edited by MadmanRB, 10 May 2017 - 11:27 AM.

You know you want me baby!

Proud Linux user and dual booter.

Proud Vivaldi user.

 

ljxaqg-6.png


#3 Resilo

Resilo
  • Topic Starter

  • Members
  • 44 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:49 PM

Posted 10 May 2017 - 12:46 PM

in this case its an I54690k, Z97A Asus motherboard, Gtx 970, 750W power supply,  kingston 1600mhz (4GB) x2, and nothing is being over clocked

 

I've seen this problem several times before though on several different Desktops


Edited by Resilo, 10 May 2017 - 12:49 PM.

A little information for anyone curious

I am a novice computer technician.

my education is a diploma level in Network Systems Administration.


#4 MadmanRB

MadmanRB

    Spoon!!!!


  • Members
  • 3,166 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:No time for that when there is evil afoot!
  • Local time:01:49 AM

Posted 10 May 2017 - 12:50 PM

What is your case and cooling solution?


You know you want me baby!

Proud Linux user and dual booter.

Proud Vivaldi user.

 

ljxaqg-6.png


#5 Resilo

Resilo
  • Topic Starter

  • Members
  • 44 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:49 PM

Posted 10 May 2017 - 01:02 PM

the old fan was a rather large cooler master with a fan/heatsink combo. Problem is they burnt out the fan. And i suspect overheated the processor several times before i was able to take a look at the computer

 

 

I've also tested it with a generic intel processor fan and after running for about 10 seconds the processor reaches over 88c


A little information for anyone curious

I am a novice computer technician.

my education is a diploma level in Network Systems Administration.


#6 MadmanRB

MadmanRB

    Spoon!!!!


  • Members
  • 3,166 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:No time for that when there is evil afoot!
  • Local time:01:49 AM

Posted 10 May 2017 - 02:43 PM

Try to get another cooler?

Thats where I would start.

Start off with a hyper212 evo or something


You know you want me baby!

Proud Linux user and dual booter.

Proud Vivaldi user.

 

ljxaqg-6.png


#7 Resilo

Resilo
  • Topic Starter

  • Members
  • 44 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:49 PM

Posted 10 May 2017 - 02:55 PM

funny enough after looking at the one you suggested it was the one they were using before.

 

the problem being that with just about any functional fan the processor should not be overheating in 30 seconds

so im wondering from a more experienced person then my self if this is an indicator of a failing processor if you have covered all your bases already.


A little information for anyone curious

I am a novice computer technician.

my education is a diploma level in Network Systems Administration.


#8 MadmanRB

MadmanRB

    Spoon!!!!


  • Members
  • 3,166 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:No time for that when there is evil afoot!
  • Local time:01:49 AM

Posted 10 May 2017 - 03:01 PM

Well then replacing the fan would be your start and also check the thermal compound.

I just took a stab at the cooler as you did not specify the model.

I mean the owner could have strapped on a crap cooler and we would know the answer.

Since the 212 evo is still a great cooler I would just try replacing its fan and re check the thermal compound.

It could have been a faulty fan or improper thermal paste application.


Edited by MadmanRB, 10 May 2017 - 03:01 PM.

You know you want me baby!

Proud Linux user and dual booter.

Proud Vivaldi user.

 

ljxaqg-6.png


#9 britechguy

britechguy

    Been there, done that, got the T-shirt


  • Moderator
  • 8,678 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Staunton, VA
  • Local time:01:49 AM

Posted 10 May 2017 - 03:10 PM

I would suggest you take a look at this post:   https://www.bleepingcomputer.com/forums/t/643938/high-cpu-temperature-help/#entry4217202

 

on the Windows 10 forum by regular contributor dc3 and consider reviewing the entire topic even though it deals with a different Intel processor.


Brian  AKA  Bri the Tech Guy (website in my user profile) - Windows 10 Home, 64-Bit, Version 1803, Build 17134 

     . . . the presumption of innocence, while essential in the legal realm, does not mean the elimination of common sense outside it.  The willing suspension of disbelief has its limits, or should.

    ~ Ruth Marcus,  November 10, 2017, in Washington Post article, Bannon is right: It’s no coincidence The Post broke the Moore story


 

 

 

              

 


#10 jonuk76

jonuk76

  • Members
  • 2,180 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Wales, UK
  • Local time:06:49 AM

Posted 10 May 2017 - 04:27 PM

If it's overheating drastically with a properly fitted stock cooler, at stock speeds, no silly over-voltages set in BIOS, then something is amiss.  Intel is known to use thermal compound between the CPU heat spreader and the CPU core. If this join has failed in some way then it's easy to imagine serious overheating being the result.  You might be able to RMA the CPU if still in warranty.. If not, then some choose to delid the processor, install a high quality TIM, and refit the lid. Tools to safely delid the CPU's are available e.g. https://rockitcool.myshopify.com/collections/all

 

Just for clarification I'm not suggesting go ahead and do this, but if you've exhausted the more common possibilities (i.e. properly fitted CPU cooler and TIM), then it could be something to consider.


7sbvuf-6.png


#11 Resilo

Resilo
  • Topic Starter

  • Members
  • 44 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:49 PM

Posted 10 May 2017 - 05:38 PM

Thanks for the input and suggestions everyone. If anyone else has encountered the problem of an overheating CPU with all correct anti-hear measures in place. please share your experience or let me know what your solution was.


A little information for anyone curious

I am a novice computer technician.

my education is a diploma level in Network Systems Administration.


#12 voltayer

voltayer

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Le Monde
  • Local time:01:49 AM

Posted 11 May 2017 - 10:07 AM

Make sure no dust in the socket and make sure there are no bent pins. I'd completely remove the thermal compound with rubbing alcohol (that's what I've used for years) and replace with artic silver. Next step is to check CPU connector if PSU is modular, or try a different PSU all together.



#13 Resilo

Resilo
  • Topic Starter

  • Members
  • 44 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:49 PM

Posted 11 May 2017 - 10:31 AM

Tried with a different power source already and pins are good

 

So far the I5 goes from 0-88C as shown in the motherboard bios in 30 seconds yes i used a stopwatch

I touched the processor to check the heat and the motherboard is showing the correct temperature.

the motherboard is not overclocked

thoroughly cleaned all fans and and vents

checked to make sure the pins aren't bent

reapplied thermal paste

I have tried it with a different power source

I have tried it with a different cooler

 

The I5 is still going from 0-88C in 30 seconds


Edited by Resilo, 11 May 2017 - 12:31 PM.

A little information for anyone curious

I am a novice computer technician.

my education is a diploma level in Network Systems Administration.


#14 voltayer

voltayer

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Le Monde
  • Local time:01:49 AM

Posted 12 May 2017 - 12:28 PM

Yikes, last thing to do then would be to try on a different motherboard. Obviously if the CPU is still overheating then unfortunately you have a bad CPU. Very rarely have I ever seen a bad CPU shell. Intel's consistency is second to none; possibly the CPU has been dropped at some point of time, or the motherboard socket pins caused it.



#15 Resilo

Resilo
  • Topic Starter

  • Members
  • 44 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:49 PM

Posted 12 May 2017 - 12:50 PM

after talking with the owner the CPU was still used after the CPU cooler was dead until of course the system wouldn't turn on properly at all anymore as the

processor overheated within seconds of turning on the system.

 

the times i have experienced this issue previously it was with AMD processors


Edited by Resilo, 12 May 2017 - 12:51 PM.

A little information for anyone curious

I am a novice computer technician.

my education is a diploma level in Network Systems Administration.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users