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RSAUtil Ransomware Help Topic (How_return_files.txt, .helppme@india.com)


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#1 Grinler

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Posted 09 May 2017 - 04:36 PM

This topic should be used for help and support with the RSAUtil ransomware. This ransomware encrypts a victim's files and then appends an extension like .helppme@india.com.ID83624883 to encrypted files.

rsautil-lock-screen.jpg


Ransom notes named How_return_files.txt will be created in each folder that a file was decrypted.

ransom-note.jpg


At this point it is not currently decryptable, but may be in the future.

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#2 virusnyak

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Posted 14 May 2017 - 04:00 PM

Hello, I write from Russia.
 I have not a big business. This virus infected databases, I do not know what to do. It is ready to pay for the decoder within my budget or my business to end. Help please.


#3 virusnyak

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Posted 15 May 2017 - 02:43 PM

Bitcoin wallet for which you are asked to transfer money in the amount of $ 750

1CshTLvSfDrN1ATmC7vBNTkay1MtsA6KVs


Edited by virusnyak, 15 May 2017 - 02:58 PM.


#4 78pepito

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Posted 20 May 2017 - 12:53 AM

Hello virusnyak, did actually paying the required ammount worked? Did he send you de decryption key?



#5 virusnyak

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Posted 20 May 2017 - 06:15 AM

Hello virusnyak, did actually paying the required ammount worked? Did he send you de decryption key?

yes



#6 craig24

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Posted 25 October 2017 - 05:28 AM

Is there any update on this, is it now decryptable?



#7 quietman7

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Posted 25 October 2017 - 05:49 AM

There still is no known way to decrypt files encrypted by RSAUtil without paying the ransom that I am aware of. If possible, your best option is to restore from backups or wait for a possible solution at a later time.
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