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Yahoo links won't load in any browser


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11 replies to this topic

#1 Lonzo

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Posted 09 May 2017 - 02:53 PM

For the past week Yahoo mail does not load. The main page does but any links fail to go anywhere. Windows defender is disabled,  Norton is disabled, Malwarebytes found nothing, router/modem has been rebooted, wireless or hardwired doesn't matter, browser doesn't matter, DNS settings are automatic but I did try Googles (8.8.8.8/8.8.4.4), dns was flushed, Adaware found no threats, a free proxy got me there but wouldn't let me click on anything, etc.

 

If I jump on a different ISP, Yahoo comes alive.

 

Help?



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#2 bwv848

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Posted 09 May 2017 - 02:56 PM

I've seen cases likes yours. Please do this for me:

  • Click Start, enter cmd.exe in the Search box, right-click on cmd.exe, and then click Run as administrator.
  • Type the following command and hit ENTER:
copy %WinDir%\System32\Drivers\etc\hosts "%userprofile%\desktop\hosts.txt"
  • A new file called hosts.txt will be found on your Desktop. Copy/paste it into your next reply.

If I do not reply in three days, please message me.
 
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#3 Lonzo

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Posted 09 May 2017 - 03:03 PM

# Copyright © 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
#    127.0.0.1       localhost
#    ::1             localhost



#4 bwv848

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Posted 09 May 2017 - 03:06 PM

Looks good. You're accessing US Yahoo! right? Please do this:

  • Click Start, enter cmd.exe in the Search box, right-click on cmd.exe, and then click Run as administrator.
  • Type the following command and hit ENTER:
tracert mail.yahoo.com | clip
  • This will copy a TCP/IP trace to Yahoo to your clipboard. Paste it into your next reply.

Edited by bwv848, 09 May 2017 - 03:08 PM.

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#5 Lonzo

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Posted 09 May 2017 - 04:56 PM

Windows PowerShell
Copyright © 2016 Microsoft Corporation. All rights reserved.

PS C:\WINDOWS\system32> tracert mail.yahoo.com

Tracing route to fo-ds-ats.member.g02.yahoodns.net [98.139.21.169]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  Broadcom.Home [192.168.1.1]
  2    39 ms    38 ms    38 ms  137-118-145-1.htcnet.org [137.118.145.1]
  3    40 ms    39 ms    40 ms  74-123-72-65.mgwnet.com [74.123.72.65]
  4    45 ms    44 ms    43 ms  74-123-72-74.mgwnet.com [74.123.72.74]
  5    45 ms    45 ms    44 ms  209-145-79-73.unassigned.ntelos.net [209.145.79.73]
  6    48 ms    48 ms    48 ms  10.242.95.6
  7    50 ms    48 ms    48 ms  10.242.95.6
  8    48 ms    48 ms    54 ms  exchange-cust1.dc2.equinix.net [206.126.236.16]
  9    54 ms    53 ms    55 ms  ae-4-0.pat1.nyc.yahoo.com [216.115.104.121]
 10    63 ms    62 ms    64 ms  ae-0.pat1.bfw.yahoo.com [216.115.111.24]
 11    71 ms    70 ms    71 ms  UNKNOWN-74-6-227-X.yahoo.com [74.6.227.59]
 12    72 ms    72 ms    72 ms  UNKNOWN-74-6-122-X.yahoo.com [74.6.122.55]
 13    87 ms    86 ms    74 ms  po7.fab3-1-gdc.bf1.yahoo.com [72.30.22.5]
 14    64 ms    64 ms    69 ms  po-11.bas1-2-cld.bf1.yahoo.com [98.139.20.25]
 15    64 ms    68 ms    92 ms  ats1.member.vip.bf1.yahoo.com [98.139.21.169]

Trace complete.
PS C:\WINDOWS\system32>



#6 bwv848

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Posted 09 May 2017 - 09:42 PM

Your machine can still access Yahoo... it's not being blocked, in other words. Please do this:
 
:step1: MiniToolBox by Farbar

  • Download and save MiniToolBox from here.
  • Navigate to the directory in which you saved the file.
  • Right-click on MiniToolBox.exe, select Run as administrator, and accept any User Account Control Prompts.
  • Hit Select All and click Go. (You may uncheck Reset IE Proxy/FF Proxy Settings if you have intentionally setup a proxy server.)
  • Once MiniToolBox is complete, it will open a text file called MTB.txt, which is stored in the same directory you ran MiniToolBox from.
  • Please copy and paste the contents of MTB.txt in your next reply.

:step2: Farbar Service Scanner

  • Download and save Farbar Service Scanner from here.
  • Navigate to the directory in which you saved the file.
  • Right-click on FSS.exe , select Run as administrator, and accept any User Account Control Prompts.
  • Check all boxes and hit Scan.
  • Once FSS is complete, it will open a text file called FSS.txt, which is stored in the same directory you ran Farbar Service Scanner from.
  • Please copy and paste the contents of FSS.txt in your next reply.

If I do not reply in three days, please message me.
 
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#7 Lonzo

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Posted 10 May 2017 - 12:35 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Lon (administrator) on 10-05-2017 at 13:32:48
Running from "C:\Users\Lon\Downloads\Malware"
Microsoft Windows 10 Pro  (X64)
Model: WT70 2OL Manufacturer: Micro-Star International Co., Ltd.
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Killer E2200 Gigabit Ethernet Controller = Local Area Connection 2 (Connected)
Intel® Dual Band Wireless-AC 7260 = Wireless Network Connection 4 (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection 2 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : MSI
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : Home

 

___________________________________________________________________

 

Farbar Service Scanner Version: 27-01-2016
Ran by Lon (administrator) on 10-05-2017 at 13:34:51
Running from "C:\Users\Lon\Downloads\Malware"
Microsoft Windows 10 Pro  (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

 



#8 Lonzo

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Posted 10 May 2017 - 12:39 PM

I called my ISP just because somebody on a forum suggested they could be responsible for specific blocking of whatever...they changed the IP to static and then back to auto and everything works again. Soooooo weird, I've been trying everything for days.

 

I did what you said for the heck of it...do you see anything odd?



#9 bwv848

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Posted 10 May 2017 - 12:41 PM

No, I don't see anything wrong, but the logs are truncated. I guess it's your ISP's fault... who are they?


If I do not reply in three days, please message me.
 
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#10 Lonzo

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Posted 10 May 2017 - 02:13 PM

http://htcnet.org/



#11 Lonzo

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Posted 10 May 2017 - 02:26 PM

Thanks for your help. It and you are amazing! :-)



#12 bwv848

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Posted 10 May 2017 - 02:56 PM

No problem, glad you were able to solve the issue.


If I do not reply in three days, please message me.
 
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