Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Pc Running Slow And Sometimes Freezing


  • This topic is locked This topic is locked
4 replies to this topic

#1 howard11

howard11

  • Members
  • 49 posts
  • OFFLINE
  •  
  • Local time:04:31 PM

Posted 07 September 2006 - 01:45 AM

My pc is mostly running ok, but sometimes freezes. When restarted it is ok again. Just wondering if there is a problem or not. I run adaware and spybot as well as ewido and things are ok.
Logfile of HijackThis v1.99.1
Scan saved at 4:34:26 PM, on 7/09/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5700.0006)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\RunDll32.exe
C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
C:\WINDOWS\mHotkey.exe
C:\WINDOWS\CNYHKey.exe
C:\WINDOWS\Dit.exe
C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
C:\Program Files\Home Cinema\PowerCinema\PCMService.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Logitech\Video\LogiTray.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee\MSC\McLogCln.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
C:\WINDOWS\system32\LVComS.exe
c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\McAfee\MSC\mctskshd.exe
C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe
C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = google.com.au
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com.au/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.mysoul.com.au
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = google.com.au
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = google.com.au
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptsn.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [ledpointer] CNYHKey.exe
O4 - HKLM\..\Run: [Dit] Dit.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Home Cinema\PowerCinema\PCMService.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [McLogLch_exe] C:\Program Files\McAfee\MSC\McLogLch.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O14 - IERESET.INF: START_PAGE_URL=http://www.mysoul.com.au
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...01/mcinsctl.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1156569005234
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{556AA792-841C-41C4-BF2E-08CFBE269A19}: NameServer = 203.194.27.57 203.194.56.150
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exe
O23 - Service: McAfee Log Manager (McLogManagerService) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Task Scheduler (mctskshd.exe) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mctskshd.exe
O23 - Service: McAfee User Manager (mcusrmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcusrmgr.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: X10 Device Network Service (x10nets) - X10 - C:\PROGRA~1\COMMON~1\X10\Common\x10nets.exe

BC AdBot (Login to Remove)

 


#2 -David-

-David-

  • Members
  • 10,603 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London
  • Local time:10:31 PM

Posted 07 September 2006 - 11:48 AM

Hello there and welcome to Bleeping Computer's security forum.
My name is David, I will be helping you with your log today.

It is a good idea to print off these instructions:
This will be useful as there is a possibility some of the instructions will need to be carried out where internet access is not available.
You may also like to save these instructions in word/notepad to the desktop where they can be easily found for the same reasons as above.
A print out of the instructions would be a good reference to make sure you don't yet lost.
Also, it is important that you complete the instructions in the right order, and also that you don't miss any steps out!
If you have any queries about the process or just general questions, just ask.

There are a few steps I want you to complete to try and resolve the slow down on your computer.
A whole host of reasons might account for this slow down, but I will highlight the most prominent ones below.
On most computers malware is the most common cause, but at the moment I do not think this is the case.
You might like to limit the programs that are loading when your computer starts, you might have unneccessary software loading whn you boot your computer which is eating away at your CPU and ultimatley slowing down your computer. Many programs install a quick launch feature which is not needed; if you want to use the program you can start it up manually. The easiest way to see whether a program is needed at startup, you can use bleeping computer's own list, which gives an indication of whether the program is required/optional etc. Note that essential processes such as those for your anti-virus or your modem must be kept.
So, firstly click on start, then run and type msconfig. Then hit enter.
Click on the startup tab and a list of programs will appear.
You can compare the startup name with those on the startup list., link is below:
www.bleepingcomputer.com/startups

To stop a program loading at boot just remove the tick.
Click "Ok", and choose to restart.

You might like to try and clear clutter off your computer, and free up some space on your harddrive.
Old games, unwanted photos and unused programs could be a starting point.
You can also clear clutter such as temprary files by doing the following:
Go to start and click on the "run" button.
Type the following in the box --> cleanmgr and click ok.
Let it scan your system for files to remove.
Make sure only Temporary Files, Temporary Internet Files, and Recycle Bin are checked.
Press OK to remove them.

Next you can defragment your hard-drive...when was the last time you did this?
Windows puts new files in any available open space and defragging will cluster files closer together making your harddrive more efficient.
This saves wear and tear while speeding up programs.
1. Open My Computer.
2. Right-click the local disk volume that you want to defragment, and then click Properties.
3. On the Tools tab, click Defragment Now.
4. Click Defragment.
5. This process takes quite a long time, so be patient.

You might also like to read the following tutorial as additional infomation to the above:
These selfhelp instructions can be found here

David

#3 howard11

howard11
  • Topic Starter

  • Members
  • 49 posts
  • OFFLINE
  •  
  • Local time:04:31 PM

Posted 07 September 2006 - 11:43 PM

Thanks for that. It seems there were no problems with the Hijackthis log which is good. I have already done defrag but will try the other things you said and see how it goes over the next day or two.

#4 -David-

-David-

  • Members
  • 10,603 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London
  • Local time:10:31 PM

Posted 08 September 2006 - 05:11 AM

You're welcome, let me know how it goes.

#5 -David-

-David-

  • Members
  • 10,603 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London
  • Local time:10:31 PM

Posted 19 November 2006 - 05:45 AM

Since this issue appears resolved, this Topic is now closed.

If you need this topic reopened, please request this by sending me
a PM with the address of the thread using the link here. This applies only to the original topic starter.

Everyone else please begin a New Topic.

Edited by D-Trojanator, 19 November 2006 - 05:46 AM.





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users