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Start menu and other apps won't work


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4 replies to this topic

#1 eklypised

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Posted 07 May 2017 - 09:42 PM

So I just got rid of the Trojan that won't let u open exe files. Now my start menu won't work or the notifications on the bottom right won't open. I've tried to reinstall the apps in the power shell. Still won't work. Any ideas on how to fix this?

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#2 FreeBooter

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Posted 08 May 2017 - 09:16 AM

I would like you to check the system integrity of your Windows OS installation.
 

  • Please right click the Windows logo (formerly the start button) at the bottom left of your screen.
  • Please select  "Command Prompt (Admin)"
  • Please type the following command and press the <Enter> key: sfc /scannow  (Please note that there is a space between 'sfc" and "/scannow".)
  • It should take about 20 minutes to run, if there are no serious errors.
  • If the System File Checker reports that some errors were fixed, but some remain; please reboot your computer and run the System File Checker from an Administrator Command Prompt, again.
  • If the System File Checker again reports that some errors were fixed, but some remain, please reboot your computer and run it a third time.
  • If "Resource Integrity Violations" (errors) are reported that could not be corrected, or were not corrected after a third SFC run, then please navigate to the folder: C:\Windows\Logs\CBS and copy the file "cbs.log" to your desktop immediately.  I am asking you do that because that file is dynamic, so I want to be able to examine a copy that is unchanged from the time that the System File Checker was run.
  • If there are errors that couldn't be corrected, let me know and I will provide you with instructions as to how to upload the file


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#3 eklypised

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Posted 08 May 2017 - 09:58 PM

The scan found no issues brotha. Not sure what to do from here. The Mbar scan found nothing anymore. I dont guess my PC is infected with "the requested resource is in use" trojan anymore since I can now run exe files.



#4 eklypised

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Posted 08 May 2017 - 10:02 PM

when running the app troubleshooter from the windows site it said my UAC wasnt active.  So I activated it. Now its showing this error "ms-windows-store:PurgeCaches"- The App Didnt Start

 

Says windows store cache damaged. im going to look fixes for that 


Edited by eklypised, 08 May 2017 - 10:04 PM.


#5 zainmax

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Posted 08 May 2017 - 10:23 PM

Try, maybe helps

Windows Store Cache May Be Damaged In Windows 10
 






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