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HP Device manager quitunexpectely


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#1 Masonw123

Masonw123

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  • Local time:08:20 PM

Posted 07 May 2017 - 03:10 PM

this is the message i got 

 

Process:               HP Device Monitor [526]

Path:                  /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor
Identifier:            com.hp.devicemonitor
Version:               5.33.1 (5.33.1.1734)
Build Info:            Unknown-1734~1734
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           HP Device Monitor [526]
User ID:               501
 
Date/Time:             2017-05-07 16:47:01.851 -0300
OS Version:            Mac OS X 10.12.4 (16E195)
Report Version:        12
Anonymous UUID:        8A1CCF82-FE69-91AF-A347-FA88C80F63FC
 
 
Time Awake Since Boot: 26000 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        15  Dispatch queue: com.hp.dmf.httpOperationQueue
 
Exception Type:        EXC_CRASH (SIGABRT)
Exception Codes:       0x0000000000000000, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY
 
Application Specific Information:
*** Terminating app due to uncaught exception 'NSGenericException', reason: '*** Collection <__NSArrayM: 0x7f9fcf6930a0> was mutated while being enumerated.'
terminating with uncaught exception of type NSException
abort() called
 
Application Specific Backtrace 1:
0   CoreFoundation                      0x00007fff9471437b __exceptionPreprocess + 171
1   libobjc.A.dylib                     0x00007fffa950848d objc_exception_throw + 48
2   CoreFoundation                      0x00007fff947928e6 __NSFastEnumerationMutationHandler + 294
3   HPDM                                0x000000010c873912 HPDM + 1632530
4   HPDM                                0x000000010c85c2c5 HPDM + 1536709
5   HPDM                                0x000000010c8b9487 HPDM + 1918087
6   HPDM                                0x000000010c8fe36d DMClassFromString + 141744
7   HPDM                                0x000000010c797f7b HPDM + 733051
8   HPDM                                0x000000010c8fadbd DMClassFromString + 128000
9   HPDM                                0x000000010c8bd9ab HPDM + 1935787
10  HPDM                                0x000000010c8b7bce HPDM + 1911758
11  libdispatch.dylib                   0x00007fffa9dc0524 _dispatch_call_block_and_release + 12
12  libdispatch.dylib                   0x00007fffa9db78fc _dispatch_client_callout + 8
13  libdispatch.dylib                   0x00007fffa9dcd9a0 _dispatch_queue_serial_drain + 896
14  libdispatch.dylib                   0x00007fffa9dc0306 _dispatch_queue_invoke + 1046
15  libdispatch.dylib                   0x00007fffa9db96b5 _dispatch_root_queue_drain + 476
16  libdispatch.dylib                   0x00007fffa9db948c _dispatch_worker_thread3 + 99
17  libsystem_pthread.dylib             0x00007fffaa006616 _pthread_wqthread + 1299
18  libsystem_pthread.dylib             0x00007fffaa0060f1 start_wqthread + 13
 
Thread 0:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib         0x00007fffa9f1434a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffa9f13797 mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff9468b4e4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff9468a971 __CFRunLoopRun + 1361
4   com.apple.CoreFoundation       0x00007fff9468a1c4 CFRunLoopRunSpecific + 420
5   com.apple.HIToolbox           0x00007fff93bebebc RunCurrentEventLoopInMode + 240
6   com.apple.HIToolbox           0x00007fff93bebcf1 ReceiveNextEventCommon + 432
7   com.apple.HIToolbox           0x00007fff93bebb26 _BlockUntilNextEventMatchingListInModeWithFilter + 71
8   com.apple.AppKit               0x00007fff92186e24 _DPSNextEvent + 1120
9   com.apple.AppKit               0x00007fff9290285e -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 2796
10  com.apple.AppKit               0x00007fff9217b7ab -[NSApplication run] + 926
11  com.hp.devicemonitor           0x000000010c62ec5c 0x10c618000 + 93276
12  libdyld.dylib                 0x00007fffa9ded235 start + 1
 
Thread 1:
0   libsystem_kernel.dylib         0x00007fffa9f1434a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffa9f13797 mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff9468b4e4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff9468a971 __CFRunLoopRun + 1361
4   com.apple.CoreFoundation       0x00007fff9468a1c4 CFRunLoopRunSpecific + 420
5   com.apple.Foundation           0x00007fff961aff79 -[NSConnection run] + 144
6   com.apple.Foundation           0x00007fff960acbcd __NSThread__start__ + 1243
7   libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
8   libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
9   libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 2:
0   libsystem_kernel.dylib         0x00007fffa9f1434a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffa9f13797 mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff9468b4e4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff9468a971 __CFRunLoopRun + 1361
4   com.apple.CoreFoundation       0x00007fff9468a1c4 CFRunLoopRunSpecific + 420
5   com.hp.dm                     0x000000010c900d12 0x10c6e5000 + 2211090
6   com.hp.dm                     0x000000010c901636 0x10c6e5000 + 2213430
7   com.hp.dm                     0x000000010c900e96 0x10c6e5000 + 2211478
8   com.hp.dm                     0x000000010c90149f 0x10c6e5000 + 2213023
9   libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
10  libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
11  libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 3:: com.apple.CFSocket.private
0   libsystem_kernel.dylib         0x00007fffa9f1beb6 __select + 10
1   com.apple.CoreFoundation       0x00007fff946c670a __CFSocketManager + 682
2   libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
3   libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
4   libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 4:: com.apple.NSEventThread
0   libsystem_kernel.dylib         0x00007fffa9f1434a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffa9f13797 mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff9468b4e4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff9468a971 __CFRunLoopRun + 1361
4   com.apple.CoreFoundation       0x00007fff9468a1c4 CFRunLoopRunSpecific + 420
5   com.apple.AppKit               0x00007fff922d42d2 _NSEventThread + 205
6   libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
7   libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
8   libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 5:
0   libsystem_kernel.dylib         0x00007fffa9f1434a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffa9f13797 mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff9468b4e4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff9468a971 __CFRunLoopRun + 1361
4   com.apple.CoreFoundation       0x00007fff9468a1c4 CFRunLoopRunSpecific + 420
5   com.hp.dm                     0x000000010c85517b 0x10c6e5000 + 1507707
6   com.apple.Foundation           0x00007fff960acbcd __NSThread__start__ + 1243
7   libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
8   libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
9   libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 6:
0   libsystem_kernel.dylib         0x00007fffa9f1434a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffa9f13797 mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff9468b4e4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff9468a971 __CFRunLoopRun + 1361
4   com.apple.CoreFoundation       0x00007fff9468a1c4 CFRunLoopRunSpecific + 420
5   com.apple.Foundation           0x00007fff9609c572 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
6   com.hp.dm                     0x000000010c8da952 0x10c6e5000 + 2054482
7   com.hp.dm                     0x000000010c87966c 0x10c6e5000 + 1656428
8   com.hp.dm                     0x000000010c87d078 0x10c6e5000 + 1671288
9   com.apple.Foundation           0x00007fff960acbcd __NSThread__start__ + 1243
10  libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
11  libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
12  libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 7:
0   libsystem_kernel.dylib         0x00007fffa9f1bf46 __semwait_signal + 10
1   libsystem_c.dylib             0x00007fffa9ea2b72 nanosleep + 199
2   com.apple.Foundation           0x00007fff9615d729 +[NSThread sleepUntilDate:] + 176
3   com.hp.dm                     0x000000010c7ffdca 0x10c6e5000 + 1158602
4   com.hp.dm                     0x000000010c8de447 0x10c6e5000 + 2069575
5   com.apple.Foundation           0x00007fff960acbcd __NSThread__start__ + 1243
6   libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
7   libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
8   libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 8:
0   libsystem_kernel.dylib         0x00007fffa9f1434a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffa9f13797 mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff9468b4e4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff9468a971 __CFRunLoopRun + 1361
4   com.apple.CoreFoundation       0x00007fff9468a1c4 CFRunLoopRunSpecific + 420
5   com.apple.Foundation           0x00007fff9609c572 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
6   com.hp.dm                     0x000000010c8da952 0x10c6e5000 + 2054482
7   com.hp.dm                     0x000000010c80cac0 0x10c6e5000 + 1211072
8   com.hp.dm                     0x000000010c801517 0x10c6e5000 + 1164567
9   com.hp.dm                     0x000000010c7ffe51 0x10c6e5000 + 1158737
10  com.apple.CoreFoundation       0x00007fff946924bd __53-[__NSArrayI enumerateObjectsWithOptions:usingBlock:]_block_invoke + 77
11  com.apple.CoreFoundation       0x00007fff94692376 -[__NSArrayI enumerateObjectsWithOptions:usingBlock:] + 166
12  com.hp.dm                     0x000000010c7ffd3f 0x10c6e5000 + 1158463
13  com.hp.dm                     0x000000010c8de447 0x10c6e5000 + 2069575
14  com.apple.Foundation           0x00007fff960acbcd __NSThread__start__ + 1243
15  libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
16  libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
17  libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 9:
0   libsystem_kernel.dylib         0x00007fffa9f1bf46 __semwait_signal + 10
1   libsystem_c.dylib             0x00007fffa9ea2b72 nanosleep + 199
2   com.apple.Foundation           0x00007fff9615d729 +[NSThread sleepUntilDate:] + 176
3   com.hp.dm                     0x000000010c7ffdca 0x10c6e5000 + 1158602
4   com.hp.dm                     0x000000010c8de447 0x10c6e5000 + 2069575
5   com.apple.Foundation           0x00007fff960acbcd __NSThread__start__ + 1243
6   libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
7   libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
8   libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 10:
0   libsystem_kernel.dylib         0x00007fffa9f1bf46 __semwait_signal + 10
1   libsystem_c.dylib             0x00007fffa9ea2b72 nanosleep + 199
2   com.apple.Foundation           0x00007fff9615d729 +[NSThread sleepUntilDate:] + 176
3   com.hp.dm                     0x000000010c7ffdca 0x10c6e5000 + 1158602
4   com.hp.dm                     0x000000010c8de447 0x10c6e5000 + 2069575
5   com.apple.Foundation           0x00007fff960acbcd __NSThread__start__ + 1243
6   libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
7   libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
8   libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 11:
0   libsystem_kernel.dylib         0x00007fffa9f1bf46 __semwait_signal + 10
1   libsystem_c.dylib             0x00007fffa9ea2b72 nanosleep + 199
2   com.apple.Foundation           0x00007fff9615d729 +[NSThread sleepUntilDate:] + 176
3   com.hp.dm                     0x000000010c7ffdca 0x10c6e5000 + 1158602
4   com.hp.dm                     0x000000010c8de447 0x10c6e5000 + 2069575
5   com.apple.Foundation           0x00007fff960acbcd __NSThread__start__ + 1243
6   libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
7   libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
8   libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 12:
0   libsystem_pthread.dylib       0x00007fffaa0060e4 start_wqthread + 0
1   ???                           0x00007f9fd1e00008 0 + 140324397645832
 
Thread 13:
0   libsystem_pthread.dylib       0x00007fffaa0060e4 start_wqthread + 0
1   ???                           0x000000010cd80000 0 + 4510449664
 
Thread 14:: Dispatch queue: com.hp.dmf.httpOperationQueue
0   libsystem_kernel.dylib         0x00007fffa9f1434a mach_msg_trap + 10
1   libsystem_kernel.dylib         0x00007fffa9f13797 mach_msg + 55
2   com.apple.CoreFoundation       0x00007fff9468b4e4 __CFRunLoopServiceMachPort + 212
3   com.apple.CoreFoundation       0x00007fff9468a971 __CFRunLoopRun + 1361
4   com.apple.CoreFoundation       0x00007fff9468a1c4 CFRunLoopRunSpecific + 420
5   com.apple.Foundation           0x00007fff9609c572 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
6   com.hp.dm                     0x000000010c8b7c67 0x10c6e5000 + 1911911
7   libdispatch.dylib             0x00007fffa9dc0524 _dispatch_call_block_and_release + 12
8   libdispatch.dylib             0x00007fffa9db78fc _dispatch_client_callout + 8
9   libdispatch.dylib             0x00007fffa9dcd9a0 _dispatch_queue_serial_drain + 896
10  libdispatch.dylib             0x00007fffa9dc0306 _dispatch_queue_invoke + 1046
11  libdispatch.dylib             0x00007fffa9db96b5 _dispatch_root_queue_drain + 476
12  libdispatch.dylib             0x00007fffa9db948c _dispatch_worker_thread3 + 99
13  libsystem_pthread.dylib       0x00007fffaa006616 _pthread_wqthread + 1299
14  libsystem_pthread.dylib       0x00007fffaa0060f1 start_wqthread + 13
 
Thread 15 Crashed:: Dispatch queue: com.hp.dmf.httpOperationQueue
0   libsystem_kernel.dylib         0x00007fffa9f1bd42 __pthread_kill + 10
1   libsystem_pthread.dylib       0x00007fffaa0095bf pthread_kill + 90
2   libsystem_c.dylib             0x00007fffa9e81420 abort + 129
3   libc++abi.dylib               0x00007fffa89d784a abort_message + 266
4   libc++abi.dylib               0x00007fffa89fcc4f default_terminate_handler() + 267
5   libobjc.A.dylib               0x00007fffa950a6fe _objc_terminate() + 103
6   libc++abi.dylib               0x00007fffa89f9d69 std::__terminate(void (*)()) + 8
7   libc++abi.dylib               0x00007fffa89f9de3 std::terminate() + 51
8   libdispatch.dylib             0x00007fffa9db7910 _dispatch_client_callout + 28
9   libdispatch.dylib             0x00007fffa9dcd9a0 _dispatch_queue_serial_drain + 896
10  libdispatch.dylib             0x00007fffa9dc0306 _dispatch_queue_invoke + 1046
11  libdispatch.dylib             0x00007fffa9db96b5 _dispatch_root_queue_drain + 476
12  libdispatch.dylib             0x00007fffa9db948c _dispatch_worker_thread3 + 99
13  libsystem_pthread.dylib       0x00007fffaa006616 _pthread_wqthread + 1299
14  libsystem_pthread.dylib       0x00007fffaa0060f1 start_wqthread + 13
 
Thread 16:
0   libsystem_pthread.dylib       0x00007fffaa0060e4 start_wqthread + 0
1   ???                           0x000000010cd80000 0 + 4510449664
 
Thread 17:
0   libsystem_kernel.dylib         0x00007fffa9f1beb6 __select + 10
1   com.hp.dm                     0x000000010c8baa03 0x10c6e5000 + 1923587
2   com.hp.dm                     0x000000010c901636 0x10c6e5000 + 2213430
3   com.hp.dm                     0x000000010c90149f 0x10c6e5000 + 2213023
4   libsystem_pthread.dylib       0x00007fffaa0069af _pthread_body + 180
5   libsystem_pthread.dylib       0x00007fffaa0068fb _pthread_start + 286
6   libsystem_pthread.dylib       0x00007fffaa006101 thread_start + 13
 
Thread 15 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007000007df728  rdx: 0x0000000000000000
  rdi: 0x000000000000f50b  rsi: 0x0000000000000006  rbp: 0x00007000007df750  rsp: 0x00007000007df728
   r8: 0x00007fffa9eaa650   r9: 0x00007fffa9e6ca50  r10: 0x000000000c000000  r11: 0x0000000000000206
  r12: 0x00007000007df8b0  r13: 0x0000000000000030  r14: 0x00007000007e0000  r15: 0x0000000000000008
  rip: 0x00007fffa9f1bd42  rfl: 0x0000000000000206  cr2: 0x00007fffb2ce1128
  
Logical CPU:     0
Error Code:      0x02000148
Trap Number:     133
 
 
Binary Images:
       0x10c618000 -        0x10c6adfff +com.hp.devicemonitor (5.33.1 - 5.33.1.1734) <57E4F146-5620-33C4-99EF-E22325FECC1C> /Library/Printers/hp/Frameworks/HPDeviceMonitoring.framework/Versions/1.0/Helpers/HP Device Monitor Manager.app/Contents/Library/LoginItems/HP Device Monitor.app/Contents/MacOS/HP Device Monitor
       0x10c6e5000 -        0x10cab1ff7 +com.hp.dm (5.0.0 - 5.0.0.638) <57009681-3439-306F-B983-BE9A6A7548D8> /Library/Printers/hp/Frameworks/HPDM.framework/Versions/5.0/HPDM
       0x10cd82000 -        0x10cd9afff +com.hp.eventstoring (5.33.1 - 5.33.1.1734) <8D0EF0C0-ADDD-3EC8-BA55-C058509B307C> /Library/Printers/hp/Frameworks/HPEventStoring.framework/Versions/1.0/HPEventStoring
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    0x7fffa604d000 -     0x7fffa60dafff  com.apple.Sharing (696.2.67 - 696.2.67) <4AC2E3D3-786F-3C2A-A8B6-CDD48D9F45C0> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
    0x7fffa60fb000 -     0x7fffa6361ff3  com.apple.SkyLight (1.600.0 - 160.40) <BA7B7ACC-1B91-3E87-92EC-1C2969EF7088> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight
    0x7fffa653f000 -     0x7fffa654bff7  com.apple.SpeechRecognitionCore (3.3.2 - 3.3.2) <684BD1EA-8268-331C-A5A9-080EB375C658> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/SpeechRecognitionCore
    0x7fffa6c35000 -     0x7fffa6ca9fdf  com.apple.Symbolication (62048.1) <90D17992-D584-305E-AC93-B5ECDB58FF76> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
    0x7fffa70e7000 -     0x7fffa70edff7  com.apple.TCC (1.0 - 1) <911B534B-4AC7-34E4-935E-E42ECD008CBC> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
    0x7fffa7179000 -     0x7fffa723fff7  com.apple.TextureIO (2.8 - 2.8) <3D61E533-4156-3B21-B7ED-CB823E680DFC> /System/Library/PrivateFrameworks/TextureIO.framework/Versions/A/TextureIO
    0x7fffa72b5000 -     0x7fffa7445ff3  com.apple.UIFoundation (1.0 - 490.7) <2A3063FE-1790-3510-8A0E-AEC581D42B7E> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundation
    0x7fffa7f14000 -     0x7fffa7fd4ff7  com.apple.ViewBridge (282 - 282) <71C6F456-E63F-3465-BCC7-377D29CF817D> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
    0x7fffa841f000 -     0x7fffa8425fff  com.apple.XPCService (2.0 - 1) <4B28B225-2105-33F4-9ED0-F04288FF4FB1> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
    0x7fffa8426000 -     0x7fffa8428ffb  com.apple.private.XprotectFrameWork.XprotectFramework (1.0 - 1) <4645401F-7A0E-3CC8-9839-F2EED0FFC9F7> /System/Library/PrivateFrameworks/XprotectFramework.framework/Versions/A/XprotectFramework
    0x7fffa84f6000 -     0x7fffa84f8ffb  com.apple.loginsupport (1.0 - 1) <F3140B97-12C3-35A7-9D3D-43DA2D13C113> /System/Library/PrivateFrameworks/login.framework/Versions/A/Frameworks/loginsupport.framework/Versions/A/loginsupport
    0x7fffa854d000 -     0x7fffa8568ff7  libCRFSuite.dylib (34) <F78B7F5F-0B4F-35C6-AA2F-84EE9CB22137> /usr/lib/libCRFSuite.dylib
    0x7fffa8569000 -     0x7fffa8574fff  libChineseTokenizer.dylib (21) <0886E908-A825-36AF-B94B-2361FD8BC2A1> /usr/lib/libChineseTokenizer.dylib
    0x7fffa8606000 -     0x7fffa8607ff3  libDiagnosticMessagesClient.dylib (102) <84A04D24-0E60-3810-A8C0-90A65E2DF61A> /usr/lib/libDiagnosticMessagesClient.dylib
    0x7fffa8608000 -     0x7fffa881bfff  libFosl_dynamic.dylib (16.39) <E22A4243-D148-3C74-BA15-2D906A3D1F9E> /usr/lib/libFosl_dynamic.dylib
    0x7fffa8837000 -     0x7fffa883efff  libMatch.1.dylib (27) <3262B756-7E6E-31DA-A6F5-8A42D8B933EB> /usr/lib/libMatch.1.dylib
    0x7fffa883f000 -     0x7fffa883ffff  libOpenScriptingUtil.dylib (172) <90743888-C1E8-34E3-924E-1A754B2B63B9> /usr/lib/libOpenScriptingUtil.dylib
    0x7fffa8840000 -     0x7fffa8844ffb  libScreenReader.dylib (477.40.6) <CBE6420C-EF60-3ACD-A0B6-7CBE936BA3B8> /usr/lib/libScreenReader.dylib
    0x7fffa8845000 -     0x7fffa8846ffb  libSystem.B.dylib (1238.51.1) <D9B20A4F-87BC-36CB-9405-80E105666725> /usr/lib/libSystem.B.dylib
    0x7fffa88b2000 -     0x7fffa88ddff3  libarchive.2.dylib (41.50.2) <B4F507BC-B24E-3BE7-B658-94D798E2CD81> /usr/lib/libarchive.2.dylib
    0x7fffa88de000 -     0x7fffa895afc7  libate.dylib (1.12.13) <D0767875-D02E-3377-84D8-5F174C27BEA9> /usr/lib/libate.dylib
    0x7fffa895e000 -     0x7fffa895eff3  libauto.dylib (187) <34388D0B-C539-3C1B-9408-2BC152162E43> /usr/lib/libauto.dylib
    0x7fffa895f000 -     0x7fffa896fff3  libbsm.0.dylib (34) <20084796-B04D-3B35-A003-EA11459557A9> /usr/lib/libbsm.0.dylib
    0x7fffa8970000 -     0x7fffa897eff7  libbz2.1.0.dylib (38) <25D9FACF-5583-348A-80A0-2B51DCE37680> /usr/lib/libbz2.1.0.dylib
    0x7fffa897f000 -     0x7fffa89d5ff7  libc++.1.dylib (307.5) <0B43BB5D-E6EB-3464-8DE9-B41AC8ED9D1C> /usr/lib/libc++.1.dylib
    0x7fffa89d6000 -     0x7fffa8a00fff  libc++abi.dylib (307.3) <30199352-88BF-30BD-8CFF-2A4FBE247523> /usr/lib/libc++abi.dylib
    0x7fffa8a01000 -     0x7fffa8a11ffb  libcmph.dylib (6) <2B5D405E-2D0B-3320-ABD6-622934C86ABE> /usr/lib/libcmph.dylib
    0x7fffa8a12000 -     0x7fffa8a28fcf  libcompression.dylib (39) <F2726F95-F54E-3B21-BCB5-F7151DEFDC2F> /usr/lib/libcompression.dylib
    0x7fffa8a29000 -     0x7fffa8a29ff7  libcoretls.dylib (121.50.4) <64B1001E-10F6-3542-A3B2-C4B49F51817F> /usr/lib/libcoretls.dylib
    0x7fffa8a2a000 -     0x7fffa8a2bff3  libcoretls_cfhelpers.dylib (121.50.4) <1A10303E-5EB0-3C7C-9165-021FCDFD934D> /usr/lib/libcoretls_cfhelpers.dylib
    0x7fffa8bcb000 -     0x7fffa8d5bff7  libcrypto.35.dylib (11.50.3) <7BCFD6FB-2B35-3D63-A8E1-DC7360013BCC> /usr/lib/libcrypto.35.dylib
    0x7fffa8d68000 -     0x7fffa8dbbff7  libcups.2.dylib (450) <F7AC4FF1-9755-3CFF-8CE3-F4FFACC43BEC> /usr/lib/libcups.2.dylib
    0x7fffa8e0d000 -     0x7fffa8e14ff3  libdscsym.dylib (148.3) <6E1AFB87-1861-370E-AEB4-A7694C9153B2> /usr/lib/libdscsym.dylib
    0x7fffa8e36000 -     0x7fffa8e36fff  libenergytrace.dylib (15) <A1B040A2-7977-3097-9ADF-34FF181EB970> /usr/lib/libenergytrace.dylib
    0x7fffa8e37000 -     0x7fffa8e43ffb  libexslt.0.dylib (15.9) <C58F3777-CB6A-3384-BB55-5AE08BCA22E8> /usr/lib/libexslt.0.dylib
    0x7fffa8e44000 -     0x7fffa8e45fff  libffi.dylib (18.1) <49D03682-E111-351C-8266-4519B3B82BE9> /usr/lib/libffi.dylib
    0x7fffa8e46000 -     0x7fffa8e4bff7  libheimdal-asn1.dylib (498.50.8) <A40E3196-235E-34CE-AD9A-8D1AFC5DE004> /usr/lib/libheimdal-asn1.dylib
    0x7fffa8e4c000 -     0x7fffa8f3eff7  libiconv.2.dylib (50) <42125B35-81D7-3FC4-9475-A26DBE10884D> /usr/lib/libiconv.2.dylib
    0x7fffa8f3f000 -     0x7fffa9164ffb  libicucore.A.dylib (57163.0.1) <325E1C97-1C45-3A7E-9AFB-D1328E31D879> /usr/lib/libicucore.A.dylib
    0x7fffa916a000 -     0x7fffa916bfff  liblangid.dylib (126) <2085E7A7-9A34-3735-87F4-F174EF8EABF0> /usr/lib/liblangid.dylib
    0x7fffa916c000 -     0x7fffa9185ffb  liblzma.5.dylib (10) <44BD0279-99DD-36B5-8A6E-C11432E2098D> /usr/lib/liblzma.5.dylib
    0x7fffa9186000 -     0x7fffa919cff7  libmarisa.dylib (5) <9030D214-5D0F-30CB-AC03-902C63909362> /usr/lib/libmarisa.dylib
    0x7fffa919d000 -     0x7fffa9445ff7  libmecabra.dylib (744.8) <D429FCC9-42A4-38B3-8784-44024BC859EF> /usr/lib/libmecabra.dylib
    0x7fffa9478000 -     0x7fffa94f2ff3  libnetwork.dylib (856.50.56) <021B3FCF-6CFC-359D-845A-8A6AD7C54D73> /usr/lib/libnetwork.dylib
    0x7fffa94f3000 -     0x7fffa98c5047  libobjc.A.dylib (709) <DC77AA6E-A4E4-326D-8D7F-82D63AA88F99> /usr/lib/libobjc.A.dylib
    0x7fffa98c8000 -     0x7fffa98ccfff  libpam.2.dylib (21.30.1) <71EB0D88-DE84-3C8D-A2C5-58AA282BC5BC> /usr/lib/libpam.2.dylib
    0x7fffa98cd000 -     0x7fffa98feff7  libpcap.A.dylib (67.50.2) <D4A7EFB6-15FE-3C9C-A47C-1CA3CB75D06C> /usr/lib/libpcap.A.dylib
    0x7fffa991b000 -     0x7fffa9937ffb  libresolv.9.dylib (64) <A244AE4C-00B0-396C-98FF-97FE4DB3DA30> /usr/lib/libresolv.9.dylib
    0x7fffa9938000 -     0x7fffa9971fff  libsandbox.1.dylib (592.50.47) <39D9EC9E-A729-348F-8502-F6C4E789DA6E> /usr/lib/libsandbox.1.dylib
    0x7fffa9985000 -     0x7fffa9986ff3  libspindump.dylib (231.3) <6808937E-7AF7-3BC1-B84F-FDA6DCB012BE> /usr/lib/libspindump.dylib
    0x7fffa9987000 -     0x7fffa9ad4ff7  libsqlite3.dylib (254.5) <6918660B-CAC9-390F-BED3-43760EC68F3C> /usr/lib/libsqlite3.dylib
    0x7fffa9bc9000 -     0x7fffa9bd6fff  libxar.1.dylib (357) <69547C64-E811-326F-BBED-490C6361BDCB> /usr/lib/libxar.1.dylib
    0x7fffa9bd7000 -     0x7fffa9cc6ffb  libxml2.2.dylib (30.15) <99A58C37-98A2-3430-942A-D6038C1A198C> /usr/lib/libxml2.2.dylib
    0x7fffa9cc7000 -     0x7fffa9cf0fff  libxslt.1.dylib (15.9) <71FFCDFF-4AAF-394C-8452-92F301FB1A46> /usr/lib/libxslt.1.dylib
    0x7fffa9cf1000 -     0x7fffa9d02ff3  libz.1.dylib (67) <46E3FFA2-4328-327A-8D34-A03E20BFFB8E> /usr/lib/libz.1.dylib
    0x7fffa9d11000 -     0x7fffa9d15ff7  libcache.dylib (79) <093A4DAB-8385-3D47-A350-E20CB7CCF7BF> /usr/lib/system/libcache.dylib
    0x7fffa9d16000 -     0x7fffa9d20fff  libcommonCrypto.dylib (60092.50.5) <BE8380C5-C09D-3F48-A502-AEBB58231067> /usr/lib/system/libcommonCrypto.dylib
    0x7fffa9d21000 -     0x7fffa9d28fff  libcompiler_rt.dylib (62) <55D47421-772A-32AB-B529-1A46C2F43B4D> /usr/lib/system/libcompiler_rt.dylib
    0x7fffa9d29000 -     0x7fffa9d31fff  libcopyfile.dylib (138) <819BEA3C-DF11-3E3D-A1A1-5A51C5BF1961> /usr/lib/system/libcopyfile.dylib
    0x7fffa9d32000 -     0x7fffa9db5fdf  libcorecrypto.dylib (442.50.19) <8A39EE06-121C-3731-A9E9-35847064B3EE> /usr/lib/system/libcorecrypto.dylib
    0x7fffa9db6000 -     0x7fffa9de7fff  libdispatch.dylib (703.50.37) <D122E712-9593-31CA-BAC4-4A54410BF4A0> /usr/lib/system/libdispatch.dylib
    0x7fffa9de8000 -     0x7fffa9dedffb  libdyld.dylib (433.5) <129D3B44-FB21-3750-9A68-48B5C3DC632B> /usr/lib/system/libdyld.dylib
    0x7fffa9dee000 -     0x7fffa9deeffb  libkeymgr.dylib (28) <7AA011A9-DC21-3488-BF73-3B5B14D1FDD6> /usr/lib/system/libkeymgr.dylib
    0x7fffa9def000 -     0x7fffa9dfbffb  libkxld.dylib (3789.51.2) <0BD544C8-A376-3F91-8426-564B4F7FE7E6> /usr/lib/system/libkxld.dylib
    0x7fffa9dfc000 -     0x7fffa9dfcfff  liblaunch.dylib (972.50.27) <037D198D-9B02-3EF9-A8E9-6F43EA555A9E> /usr/lib/system/liblaunch.dylib
    0x7fffa9dfd000 -     0x7fffa9e02ff3  libmacho.dylib (898) <17D5D855-F6C3-3B04-B680-E9BF02EF8AED> /usr/lib/system/libmacho.dylib
    0x7fffa9e03000 -     0x7fffa9e05ff3  libquarantine.dylib (85.50.1) <7B32EA91-AB8B-32A4-8E52-9D3ED46CAC8E> /usr/lib/system/libquarantine.dylib
    0x7fffa9e06000 -     0x7fffa9e07ffb  libremovefile.dylib (45) <38D4CB9C-10CD-30D3-8B7B-A515EC75FE85> /usr/lib/system/libremovefile.dylib
    0x7fffa9e08000 -     0x7fffa9e20ff7  libsystem_asl.dylib (349.50.5) <096E4228-3B7C-30A6-8B13-EC909A64499A> /usr/lib/system/libsystem_asl.dylib
    0x7fffa9e21000 -     0x7fffa9e21ff7  libsystem_blocks.dylib (67) <10DC5404-73AB-35B3-A277-A8AFECB476EB> /usr/lib/system/libsystem_blocks.dylib
    0x7fffa9e22000 -     0x7fffa9eaffef  libsystem_c.dylib (1158.50.2) <B03F8915-1E9B-3C84-AED5-68E2E0031630> /usr/lib/system/libsystem_c.dylib
    0x7fffa9eb0000 -     0x7fffa9eb3ffb  libsystem_configuration.dylib (888.51.2) <872C8A42-0871-3424-830B-84E587A75D27> /usr/lib/system/libsystem_configuration.dylib
    0x7fffa9eb4000 -     0x7fffa9eb7fff  libsystem_coreservices.dylib (41.4) <FD0915E8-9C43-3FCB-94E0-33C45DF028CD> /usr/lib/system/libsystem_coreservices.dylib
    0x7fffa9eb8000 -     0x7fffa9ed0fff  libsystem_coretls.dylib (121.50.4) <EC6FCF07-DCFB-3A03-9CC9-6DD3709974C6> /usr/lib/system/libsystem_coretls.dylib
    0x7fffa9ed1000 -     0x7fffa9ed7fff  libsystem_dnssd.dylib (765.50.9) <FF02A197-7CEF-3684-8155-E5E225051E44> /usr/lib/system/libsystem_dnssd.dylib
    0x7fffa9ed8000 -     0x7fffa9f01ff7  libsystem_info.dylib (503.50.4) <611DB84C-BF70-3F92-8702-B9F28A900920> /usr/lib/system/libsystem_info.dylib
    0x7fffa9f02000 -     0x7fffa9f24ff7  libsystem_kernel.dylib (3789.51.2) <FC51D7B0-8292-3F6A-9231-64340B237EB7> /usr/lib/system/libsystem_kernel.dylib
    0x7fffa9f25000 -     0x7fffa9f6cfe7  libsystem_m.dylib (3121.6) <A790C9A5-DD24-32F5-8FD7-33BFCE79AC87> /usr/lib/system/libsystem_m.dylib
    0x7fffa9f6d000 -     0x7fffa9f8bff7  libsystem_malloc.dylib (116.50.8) <48D1BBA3-914E-3C65-AF70-C33B4A1B5233> /usr/lib/system/libsystem_malloc.dylib
    0x7fffa9f8c000 -     0x7fffa9fe5ffb  libsystem_network.dylib (856.50.56) <FDE14243-4328-3EFD-824C-C0D314D7B540> /usr/lib/system/libsystem_network.dylib
    0x7fffa9fe6000 -     0x7fffa9fefff3  libsystem_networkextension.dylib (563.50.32) <D5381DA9-529C-3588-BE16-A2245DE93423> /usr/lib/system/libsystem_networkextension.dylib
    0x7fffa9ff0000 -     0x7fffa9ff9ff3  libsystem_notify.dylib (165.20.1) <B8160190-A069-3B3A-BDF6-2AA408221FAE> /usr/lib/system/libsystem_notify.dylib
    0x7fffa9ffa000 -     0x7fffaa002fe7  libsystem_platform.dylib (126.50.8) <5940EAB7-84D6-34DC-9B38-111648B2B589> /usr/lib/system/libsystem_platform.dylib
    0x7fffaa003000 -     0x7fffaa00dff7  libsystem_pthread.dylib (218.51.1) <62A84A68-431D-3B54-A7B6-31367CCF2884> /usr/lib/system/libsystem_pthread.dylib
    0x7fffaa00e000 -     0x7fffaa011ff7  libsystem_sandbox.dylib (592.50.47) <87A2327D-B7A1-3E4C-A85D-D3D9484003DB> /usr/lib/system/libsystem_sandbox.dylib
    0x7fffaa012000 -     0x7fffaa013ff3  libsystem_secinit.dylib (24.50.4) <F78B847B-3565-3E4B-98A6-F7AD40392E2D> /usr/lib/system/libsystem_secinit.dylib
    0x7fffaa014000 -     0x7fffaa01bffb  libsystem_symptoms.dylib (532.50.47) <9CF6A47C-8343-3E85-9C27-A8D98E726A8B> /usr/lib/system/libsystem_symptoms.dylib
    0x7fffaa01c000 -     0x7fffaa02fff7  libsystem_trace.dylib (518.51.1) <E1D540D8-CC88-3901-92BA-FC4B802FE0E8> /usr/lib/system/libsystem_trace.dylib
    0x7fffaa030000 -     0x7fffaa035ffb  libunwind.dylib (35.3) <3D50D8A8-C460-334D-A519-2DA841102C6B> /usr/lib/system/libunwind.dylib
    0x7fffaa036000 -     0x7fffaa05fff7  libxpc.dylib (972.50.27) <ABC45890-DA23-3A4A-B50B-1384BD4CBBDF> /usr/lib/system/libxpc.dylib
 
External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 50
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 13620
    thread_create: 0
    thread_set_state: 0
 
VM Region Summary:
ReadOnly portion of Libraries: Total=290.2M resident=0K(0%) swapped_out_or_unallocated=290.2M(100%)
Writable regions: Total=88.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=88.9M(100%)
 
                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Activity Tracing                   256K        2 
CoreUI image file                  112K        2 
Dispatch continuations            8192K        2 
Kernel Alloc Once                    8K        2 
MALLOC                            46.0M       22 
MALLOC guard page                   32K        7 
Memory Tag 242                      12K        2 
SQLite page cache                 1472K        6 
STACK GUARD                       56.1M       19 
Stack                             16.6M       21 
VM_ALLOCATE                         28K        6 
__DATA                            28.6M      259 
__IMAGE                            528K        2 
__LINKEDIT                       115.1M       15 
__TEXT                           175.1M      260 
__UNICODE                          556K        2 
mapped file                       29.6M        4 
shared memory                     16.3M       13 
===========                     =======  ======= 
TOTAL                            494.3M      628 
 
Model: iMac16,2, BootROM IM162.0207.B11, 4 processors, Intel Core i5, 3.1 GHz, 16 GB, SMC 2.32f20
Graphics: Intel Iris Pro Graphics 6200, Intel Iris Pro Graphics 6200, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E434C544D4C41522D4E5544
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x483943434E4E4E434C544D4C41522D4E5544
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x156), Broadcom BCM43xx 1.0 (7.21.171.124.1a2)
Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: USB 3.0 Bus
USB Device: USB3.0 Hub
USB Device: Bluetooth USB Host Controller
USB Device: FaceTime HD Camera (Built-in)
USB Device: SuperMulti RW
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: USB2.0 Hub
Thunderbolt Bus: iMac, Apple Inc., 27.4
 


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#2 smax013

smax013

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Posted 10 May 2017 - 11:41 AM

Does it do it every time you try to use HP Device Manager? Or did it do it just once but otherwise works fine?

If the latter (i.e. happened once, but otherwise works fine), then don't worry about it. I have had all kinds of programs (including built-in Apple ones) "unexpectedly quit" on me.

If the former, then are you using the latest version? Are you using it for the purposes of scanning documents on an all-in-one printer? If so, you can try just using the built-in scanning abilities of the macOS and just bypass using the HP software. If you want to try this, then there are two ways to do this:

Option #1: Go to the System Preference. Select the Printers & Scanners item. Select your all-in-one printer from the list of printers. In the right side of the dialog box, then click on the little tab that says "Scan". Then click on the "Open Scanner..." button. This should open the macOS default scanning tool (there is a slight chance it might open the HP Device Manager if it is installed...I forget). If it does open the macOS default scanning tool, then see if that works for you.

Option #2: Go to your Application folder. Open the Image Capture application. Expand the list of items shown on the left side of the window (you should have Devices and Shared...your printer should be under Devices if connected by USB or Bluetooth I believe or under Shared if connected by WiFi or Ethernet) and select your printer. You should then get a scan dialog box.




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