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Windows 10 BSOD


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#1 plaitypoos

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Posted 06 May 2017 - 07:24 PM

I get a BSOD citing DPC_WATCHDOG_VIOLATION when running a program that interacts with the mouse, however the crash is completely random and happens at different times ranging from 5 minutes to a few hours. I updated all my drivers, especially the mouse driver that was stated to have failed in the crash dump, and I have no idea what could be causing the crash as this program works fine for many others I know.

 

Here is the crash dump information, there are two different crash dumps that occur: https://pastebin.com/mmp44tGj, https://pastebin.com/kNAQtGy0

 

I am on 64 bit Windows 10, and performed a clean reinstall of the OS after the issue which did not solve the problem.

 

Anyone have any idea what might be causing this?


Edited by plaitypoos, 06 May 2017 - 07:24 PM.


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#2 pantera2049

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Posted 07 May 2017 - 03:52 AM

hi!

There is clear a system driver error or a malware in between.

try to install win 10 x64 and nothing else AND update the windows and let it run to verify . 

then install drivers one and verfy then install next one and so on.

Begin with sata drives. 

INSTALL ONLY NEEDED DRIVERS AND SOFTWARE AND FROM VENDOR OFFICIAL PAGE.

 

download TDSSKiller from  https://support.kaspersky.com/viruses/utility# and on options check the last 3 .

 

#3 usasma

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Posted 09 May 2017 - 06:10 AM

If you still need help with this problem, please run this report collecting tool so that we can provide a complete analysis: (from the pinned topic at the top of the forum)   http://www.bleepingcomputer.com/forums/t/576314/blue-screen-of-death-bsod-posting-instructions-windows-10-81-8-7-vista/
FYI - I don't often use the Perfmon report, so if it doesn't work please just let me know.
NOTE:  On problem systems it can take up to 20 minutes for the log files to complete.  Please be patient and let it run.

If you still have problems with it running, there's an alternate tool here (direct download link):  https://github.com/blueelvis/BSOD-Inspector/releases/download/1.0.5/BSODInspector-1.0.5.exe

NOTE:
Please zip up the (.ZIP) files - do not use .RAR, .7z or other compression utilities. 
.ZIP is the type file that can be uploaded to the forums.

 


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