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AT&T Homepage Snafu


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#16 JohnC_21

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Posted 05 May 2017 - 02:12 PM

IE has a setting for compatibility. Add the att page per this guide. Option 3

 

https://www.sevenforums.com/tutorials/1196-internet-explorer-compatibility-view-turn-off.html

 

Edit: I am not sure this will work as I tried IE11 on this page and it was correctly rendered.


Edited by JohnC_21, 05 May 2017 - 02:13 PM.


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#17 sikntired

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Posted 05 May 2017 - 02:28 PM

I followed your suggestion about compatibility settings and followed instructions in the link provided. Sadly, this did not resolve it.

 

Any other thoughts??

 

Again, thank you for your assistance.

 

Just a thought, and this may show my lack of computer wizardry but would network adapters have any bearing? I have Ipv6 disabled.


Edited by sikntired, 05 May 2017 - 02:32 PM.


#18 JohnC_21

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Posted 05 May 2017 - 03:05 PM

I don't think it's a network adapter issue as firefox displays the page fine. I only have one idea left and that is to disable all addons in IE. This problem only occurs on the att page, correct? 

 

https://support.microsoft.com/en-us/help/17447/windows-internet-explorer-11-manage-add-ons

 

Possibly running TFC after disabling addons.

 

https://www.bleepingcomputer.com/download/tfc/

 

If that does not work the only thing I can recommend is to use a different browser, firefox or Chrome.



#19 sikntired

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Posted 05 May 2017 - 03:21 PM

John,

 

Your suggestion of disabling add-ons is one that crossed my mind but never did. However after your suggestion, I thought why not?? So I did disable all add-ons and now everything is as it should be. It worked !!!  :bananas:

 

I want to sincerely thank you for you for your persistence in assisting me.



#20 JohnC_21

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Posted 05 May 2017 - 03:46 PM

Your Welcome, 

You may want to enable each add-on until you find the one that is causing the problem.



#21 sikntired

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Posted 05 May 2017 - 05:23 PM

Yes, I will do so. But I am experiencing another problem now that I reset IE and other programs to their defaults. I cannot change my Windows Update settings. When I try to do so I get this ......SOME SETTINGS ARE MANAGED BY YOUR SYSTEM ADMINISTRATOR and the dropdown to change settings is greyed out. Tried using gpedit.msc and hit enter but nothing happens. Curious?

 

Probably should post this in Windows 7 Forum.


Edited by sikntired, 05 May 2017 - 05:24 PM.


#22 JohnC_21

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Posted 05 May 2017 - 06:49 PM

Yes, start a new thread in the Windows 7 forum. Resetting IE should not have affected permissions. You only reset IE from within IE, correct?


Edited by JohnC_21, 05 May 2017 - 06:49 PM.





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