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Computer Crashing to Colorful Screens then Restarts


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#1 CScott887

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Posted 05 May 2017 - 09:47 AM

I have been having a problem recently where my computer will crash to different colored screens while playing a game. The screen usually goes Grey or Purple, then the computer restarts itself. I also often have purple fragments flash on my screen for a split second while on a game. Do you know what could be causing this?



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#2 bwv848

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Posted 08 May 2017 - 12:49 PM

Please follow these BSOD posting instructions and attach the requested files by replying to this topic.

Thank you.

Regards,
bwv848

Useful information!
Please only use the ZIP compression format, do not use 7z, RAR, etc.!!!

 

Also... run this:

 

:step1: Speccy by Piriform

  • Download and save Speccy from here.
  • Navigate to the directory in which you saved the ZIP file.
  • Right-click on the downloaded ZIP file, click Extract all, taking note of where the files will be extracted, and then hit Extract.
  • Open up the extracted folder, right-click on Speccy64.exe (or Speccy.exe, if your system is 32-bit), and select Run as administrator. Please accept any User Account Control prompts.
  • After waiting a while, click File, then Publish Snapshot.
  • Hit Yes to the Publish Snapshot dialog, then click Copy to Clipboard. Paste the URL in your next reply.


Edited by bwv848, 08 May 2017 - 12:49 PM.

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#3 CScott887

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Posted 08 May 2017 - 02:31 PM

http://speccy.piriform.com/results/C6Uh7p3izIbHAyqfzGHRIlh



#4 CScott887

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Posted 08 May 2017 - 02:47 PM



#5 bwv848

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Posted 08 May 2017 - 03:25 PM

Somehow that attachment failed. Will you please try again?


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#6 CScott887

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Posted 08 May 2017 - 03:30 PM

does it work now?

Attached Files



#7 bwv848

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Posted 08 May 2017 - 03:40 PM

Yes, it works, thank you. And how about the Sysnative Report?


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#8 CScott887

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Posted 14 May 2017 - 11:39 AM

The Sysnative Report?



#9 bwv848

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Posted 22 May 2017 - 04:12 PM

Sorry for the tardy response. I was referring to the output of the Sysnative File Collection App.

 

Regards,

bwv848


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