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Windows Won't Shut Down, Sit's For Hours


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#1 bazza_c

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Posted 06 September 2006 - 08:21 PM

Hi all this is my first post here.

My computer lately is really trying to tempt me to throw it through the window.
Of late it won't shut down, i shut it down in the normal way, but after the screen turns blue as it is shutting down it sits, and sits and sits. I have left it overnight and it is still shutting down after 10 hours. So i have to resort to hard swithing the machine off and suffering a system scan every time it starts up. I also currently have the trojan vundo virus (fccab.dll) which i'm still in the process of removing.

Also my desktop no longer works or displays correctly, it comes up with my picture background when loading, but then that disappears to a blue background, and my desktop setup options don't work, i can't click on anything in the display properties, desktop screen.

any ideas?

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#2 Enthusiast

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Posted 06 September 2006 - 08:31 PM

Run both Adaware and Spybot Search and Destroy from safe mode, updating each program’s malware definitions before you scan and allowing both to fix what they find.

If you do not already have these freeware aps installed on your computer, you can get them at the following sites:

*AdAware SE: http://www.majorgeeks.com/download506.html

*Spybot S&D: http://www.safer-networking.org/en/index.html

Following that that I suggest you post a “HijackThis” log for expert assistance with your malware infection.

Read the pinned post in our “HijackThis” forum,
here
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
Carefully read and follow all directions explicitly.

Following instructions create a HJT log, and POST THE HJT LOG YOU CREATED IN OUR HJT FORUMnot in this forum,
at this link.
http://www.bleepingcomputer.com/forums/posthjtlog.html
Include the specs for your computer (IE, what brand and model is the computer or what processor do you have, the amount of installed RAM, brand and model of motherboard, etc, and briefly describe the problem you are experiencing.)

Unless you are expert at editing and altering the registry, Do not use the Hijack This program to try to fix anything by yourself as even what may seem to be a small mistake can render your operating system inoperable.
Some files when in the correct folder for them may be fine while in another may be malware hiding.


A member of our expert HJT Team will analyze your log, make recommendations and offer assistance, walking you through the complete repair process.

It may take a period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Please be patient as this team, although comprised of experts, is manned by volunteers. They will help you in order received as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum thread you created until you get a response from a member of our HJT expert team, and do not make any changes to your system (changes, including any attempted repairs, will make your computer to be different than displayed in the log you posted and therefore make your log inaccurate).

The first criteria the HJT Team has when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having had 1 reply.
A team member, looking for a new log that requires help might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, post your HJT Log in our HJT Forum (not here in this forum) and wait for a response from a HJT team member.

If , even though it would be very unusual, after 5 days you have not had a response, then post a re-request and a link to your HJT log in the following link:
http://www.bleepingcomputer.com/forums/topic14717.html

#3 bazza_c

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Posted 06 September 2006 - 08:42 PM

Ok, I already have adaware and it comes up clean, i will have to download the spybot and run that one, and will download the HJT and post the result.




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