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The Shortcut virus


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10 replies to this topic

#1 jmwabili

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Posted 04 May 2017 - 12:32 AM

Guys I have a problem with the shortcut virus. turns all usb files into shortcuts. 

 

Help

 

Moved from Windows 7.

NickAu


Edited by NickAu, 04 May 2017 - 12:51 AM.
Mod edit


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#2 iMacg3

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Posted 04 May 2017 - 01:07 PM

What is a USB file? Do you mean a USB device or files on a USB drive?


Regards, iMacg3

If I do not reply to your malware removal topic in 48 hours, please send me a PM. 


"Do, or do not. There is no try." - Yoda

#3 EllaShan

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Posted 05 May 2017 - 12:58 AM

The files and folders in your USB drive often turn into shortcuts and you won;t be able to access the files due to this virus. There is a simple solution which saves you and your valuable files. It is called as a trojan horse.

 

1. Don't open your flash drive through autorun.

 

2. Open command prompt by searching 'cmd.exe'

 

3. It will display something like C:\Users\xxxx> (If your USB flash drive's letter is F, then type 'F:' without quotes)

 

4. Then it turns out to be F:\> 

 

5. Type attrib f:\*.* /d /s -h -r -s

 

It changes the attribute of all the files (*.* represents all the files of all the file types). Now, you will be able to access all the files in your USB flash drive. Make sure you back it all up to your computer's drive and format the entire USB drive. Install a good antivirus software along with internet security which safeguards your computer from future threats.


Edited by EllaShan, 05 May 2017 - 02:31 AM.


#4 jmwabili

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Posted 05 May 2017 - 01:53 AM

I have done that but still when I plug in other usb drives the same happens. I need to sort this out permanently, could you please send a link for a good antivirus



#5 EllaShan

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Posted 05 May 2017 - 02:46 AM

True, ultimately these solution doesn't help in long run. You keep wiping the USB flash drive, better keep your system virus free and don’t use the USB in an infected computer.

 

Why not try Avast as it’s free -

http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html

 

Even inbuilt Windows defender works great in these situation.

But make sure you keep scanning your drive in every 2 to 3 weeks.

 

Good LuckJ



#6 iMacg3

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Posted 05 May 2017 - 08:55 AM

Download Farbar MiniToolBox and save the file to your desktop.

  1. Open MiniToolBox by right-clicking it and selecting Run as Administrator.

  2. Make sure the following options are checked and then click Go:

Report IE Proxy Settings

Report FF Proxy Settings

List content of Hosts

List IP configuration

List Winsock Entries

List last 10 Event Viewer log

List Installed Programs

List Devices (Don't change any settings here)

List Users, Partitions and Memory size

List Restore Points

  1. Paste the log file contents into a post.

     

 

 

 

 

Download Malwarebytes Anti-Malware from the provided link.

  1. Launch MBAM by clicking the .EXE file you downloaded.

  2. Run the installation wizard.

  3. Once complete, open MBAM and click Scan.

  4. Let the scan complete, then make sure all threats are selected and click Quarantine.

  5. Once done, go to History > Logs. Select the most recent Scan Log and paste its contents into a post.

 

 

Download ESET Online Scanner and save it to your desktop

 

  1. Double-click on the ESET Online Scanner icon to launch ESET.

  2. Click through the prompts and select “Enable detection of potentially unwanted applications.”

  3. Click “Scan” and let the tool run.

  4. Once done, click the “Save to text file...” Save the file to your desktop and paste the contents into a post.


Edited by iMacg3, 05 May 2017 - 08:56 AM.

Regards, iMacg3

If I do not reply to your malware removal topic in 48 hours, please send me a PM. 


"Do, or do not. There is no try." - Yoda

#7 jmwabili

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Posted 05 May 2017 - 09:57 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Admin (administrator) on 05-05-2017 at 17:49:00
Running from "C:\Users\Admin\Downloads"
Microsoft Windows 7 Ultimate  Service Pack 1 (X86)
Model: HP Compaq 6000 Pro SFF PC Manufacturer: Hewlett-Packard
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
127.0.0.1       localhost0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly
0.0.0.0 tracking.opencandy.com.s3.amazonaws.com
0.0.0.0 media.opencandy.com
0.0.0.0 cdn.opencandy.com
0.0.0.0 tracking.opencandy.com
0.0.0.0 api.opencandy.com
0.0.0.0 api.recommendedsw.com
0.0.0.0 installer.betterinstaller.com
0.0.0.0 installer.filebulldog.com
0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net
0.0.0.0 inno.bisrv.com
0.0.0.0 nsis.bisrv.com
0.0.0.0 cdn.file2desktop.com
0.0.0.0 cdn.goateastcach.us
0.0.0.0 cdn.guttastatdk.us
0.0.0.0 cdn.inskinmedia.com
0.0.0.0 cdn.insta.oibundles2.com
0.0.0.0 cdn.insta.playbryte.com
0.0.0.0 cdn.llogetfastcach.us
0.0.0.0 cdn.montiera.com
0.0.0.0 cdn.msdwnld.com
0.0.0.0 cdn.mypcbackup.com
0.0.0.0 cdn.ppdownload.com
0.0.0.0 cdn.riceateastcach.us
0.0.0.0 cdn.shyapotato.us
0.0.0.0 cdn.solimba.com
0.0.0.0 cdn.tuto4pc.com
0.0.0.0 cdn.appround.biz
0.0.0.0 cdn.bigspeedpro.com
0.0.0.0 cdn.bispd.com
 
There are 4 entries.
 
========================= IP Configuration: ================================
 
Intel® 82567LM-3 Gigabit Network Connection = Local Area Connection (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : SERVER
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Mixed
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Local Area Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Intel® 82567LM-3 Gigabit Network Connection
   Physical Address. . . . . . . . . : 3C-D9-2B-4C-FA-2E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::548b:8791:a66d:7122%18(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.15(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, May 05, 2017 8:41:53 AM
   Lease Expires . . . . . . . . . . : Friday, May 05, 2017 6:42:11 PM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 389863723
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-38-7E-D3-3C-D9-2B-4C-FA-2E
   DNS Servers . . . . . . . . . . . : 41.212.0.100
                                       41.212.0.101
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Tunnel adapter isatap.{D37017A8-1610-4730-A11C-1BD374B9236A}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Teredo Tunneling Pseudo-Interface:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:2013:b18:3a12:9b80(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::2013:b18:3a12:9b80%23(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  UnKnown
Address:  41.212.0.100
 
Name:    google.com
Addresses:  2a00:1450:4019:803::200e
 216.58.207.110
 
 
Pinging google.com [216.58.207.110] with 32 bytes of data:
Reply from 216.58.207.110: bytes=32 time=407ms TTL=51
Reply from 216.58.207.110: bytes=32 time=438ms TTL=50
 
Ping statistics for 216.58.207.110:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 407ms, Maximum = 438ms, Average = 422ms
Server:  UnKnown
Address:  41.212.0.100
 
Name:    yahoo.com
Addresses:  2001:4998:44:204::a7
 2001:4998:58:c02::a9
 2001:4998:c:a06::2:4008
 98.139.183.24
 98.138.253.109
 206.190.36.45
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=358ms TTL=45
Reply from 98.138.253.109: bytes=32 time=436ms TTL=45
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 358ms, Maximum = 436ms, Average = 397ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 18...3c d9 2b 4c fa 2e ......Intel® 82567LM-3 Gigabit Network Connection
  1...........................Software Loopback Interface 1
 22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 23...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.15     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.15    276
     192.168.0.15  255.255.255.255         On-link      192.168.0.15    276
    192.168.0.255  255.255.255.255         On-link      192.168.0.15    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.15    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.15    276
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 23     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 23     58 2001::/32                On-link
 23    306 2001:0:9d38:6abd:2013:b18:3a12:9b80/128
                                    On-link
 18    276 fe80::/64                On-link
 23    306 fe80::/64                On-link
 23    306 fe80::2013:b18:3a12:9b80/128
                                    On-link
 18    276 fe80::548b:8791:a66d:7122/128
                                    On-link
  1    306 ff00::/8                 On-link
 23    306 ff00::/8                 On-link
 18    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\system32\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\wshbth.dll [36352] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [231424] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/05/2017 02:08:27 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: VCOMP100.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4df2e19a
Exception code: 0xc0000005
Fault offset: 0x732240b4
Faulting process id: 0x290
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (05/05/2017 09:30:55 AM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: VCOMP100.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4df2e19a
Exception code: 0xc0000005
Fault offset: 0x673540b4
Faulting process id: 0xb04
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (05/04/2017 12:58:16 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: VCOMP100.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4df2e19a
Exception code: 0xc0000005
Fault offset: 0x744140ae
Faulting process id: 0xe2c
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (05/03/2017 03:27:59 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: VCOMP100.DLL, version: 10.0.40219.325, time stamp: 0x4df2e19a
Exception code: 0xc0000005
Fault offset: 0x000040b4
Faulting process id: 0x1708
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (05/03/2017 03:12:00 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: VCOMP100.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4df2e19a
Exception code: 0xc0000005
Fault offset: 0x681c40b4
Faulting process id: 0x14d4
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (05/03/2017 12:25:47 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0"1".
Dependent Assembly Microsoft.Windows.Common-Controls,language="&#x2a;",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.
 
Error: (05/01/2017 03:17:41 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: VCOMP100.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4df2e19a
Exception code: 0xc0000005
Fault offset: 0x5a4b40b4
Faulting process id: 0x2f0
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (04/26/2017 03:28:04 PM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: VCOMP100.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4df2e19a
Exception code: 0xc0000005
Fault offset: 0x6c1040b4
Faulting process id: 0xfd8
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (04/26/2017 09:50:38 AM) (Source: Application Error) (User: )
Description: Faulting application name: DllHost.exe, version: 6.1.7600.16385, time stamp: 0x4a5bc6b7
Faulting module name: VCOMP100.DLL_unloaded, version: 0.0.0.0, time stamp: 0x4df2e19a
Exception code: 0xc0000005
Fault offset: 0x6c1040b4
Faulting process id: 0x120c
Faulting application start time: 0xDllHost.exe0
Faulting application path: DllHost.exe1
Faulting module path: DllHost.exe2
Report Id: DllHost.exe3
 
Error: (04/19/2017 02:18:27 PM) (Source: Application Hang) (User: )
Description: The program Explorer.EXE version 6.1.7601.17514 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 714
 
Start Time: 01d2b8cc737d7c76
 
Termination Time: 26
 
Application Path: C:\Windows\Explorer.EXE
 
Report Id: a61b081b-24ec-11e7-8a85-3cd92b4cfa2e
 
 
System errors:
=============
Error: (05/05/2017 08:42:57 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/05/2017 08:42:01 AM) (Source: Service Control Manager) (User: )
Description: The Service Installer TrueKey service failed to start due to the following error: 
%%2 = The system cannot find the file specified.
 
 
Error: (05/04/2017 04:56:18 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer MWOKALAPTOP
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{D37017A8-1610-4730-A11C-1BD374.
The master browser is stopping or an election is being forced.
 
Error: (05/04/2017 04:50:39 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer MWOKALAPTOP
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{D37017A8-1610-4730-A11C-1BD374.
The master browser is stopping or an election is being forced.
 
Error: (05/04/2017 09:00:12 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/04/2017 08:59:10 AM) (Source: Service Control Manager) (User: )
Description: The Service Installer TrueKey service failed to start due to the following error: 
%%2 = The system cannot find the file specified.
 
 
Error: (05/04/2017 08:06:51 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (05/04/2017 08:05:39 AM) (Source: Service Control Manager) (User: )
Description: The Service Installer TrueKey service failed to start due to the following error: 
%%2 = The system cannot find the file specified.
 
 
Error: (05/03/2017 11:49:17 AM) (Source: Microsoft Antimalware) (User: )
Description: %%8604 = Writeable NCs prevent this DC from demoting.
.10.209.01.241.945.06%%851 = Writeable NCs prevent this DC from demoting.
NT AUTHORITYNETWORK SERVICES-1-5-202%%8011 = Writeable NCs prevent this DC from demoting.
%%8031 = Writeable NCs prevent this DC from demoting.
.1.13701.00x80072ee7The server name or address could not be resolved 1%%852 = Writeable NCs prevent this DC from demoting.
 
Error: (05/03/2017 11:49:17 AM) (Source: Microsoft Antimalware) (User: )
Description: %%8604 = Writeable NCs prevent this DC from demoting.
.10.209.01.241.945.06%%851 = Writeable NCs prevent this DC from demoting.
NT AUTHORITYNETWORK SERVICES-1-5-201%%8001 = Writeable NCs prevent this DC from demoting.
%%8031 = Writeable NCs prevent this DC from demoting.
.1.13701.00x80072ee7The server name or address could not be resolved 1%%852 = Writeable NCs prevent this DC from demoting.
 
 
Microsoft Office Sessions:
=========================
Error: (04/04/2017 11:46:21 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6765.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 5439 seconds with 360 seconds of active time.  This session ended with a crash.
 
Error: (02/03/2017 06:05:08 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6762.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 17340 seconds with 120 seconds of active time.  This session ended with a crash.
 
Error: (12/24/2016 06:03:15 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6762.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 19673 seconds with 1140 seconds of active time.  This session ended with a crash.
 
Error: (11/15/2016 09:48:02 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6741.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 1894 seconds with 420 seconds of active time.  This session ended with a crash.
 
Error: (11/02/2016 12:25:51 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6742.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 7160 seconds with 120 seconds of active time.  This session ended with a crash.
 
Error: (10/05/2016 06:26:11 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6741.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 13155 seconds with 480 seconds of active time.  This session ended with a crash.
 
Error: (09/19/2016 10:58:30 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6741.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 898 seconds with 60 seconds of active time.  This session ended with a crash.
 
Error: (07/04/2016 07:43:01 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6742.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 20175 seconds with 1140 seconds of active time.  This session ended with a crash.
 
Error: (06/30/2016 08:32:56 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6741.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 747 seconds with 540 seconds of active time.  This session ended with a crash.
 
Error: (06/30/2016 08:20:20 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6741.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 24640 seconds with 900 seconds of active time.  This session ended with a crash.
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-11-13 10:24:42.718
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky Internet Security Technical Preview 16.0.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-11-13 10:24:42.718
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky Internet Security Technical Preview 16.0.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-11-13 10:24:42.702
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky Internet Security Technical Preview 16.0.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-11-13 10:24:42.702
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\Kaspersky Lab\Kaspersky Internet Security Technical Preview 16.0.0\KLELAMX86\klelam.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
32 Bit HP CIO Components Installer (HKLM\...\{0360D8F0-626A-4E87-8A16-938BD0BEBCC5}) (Version: 7.1.4 - Hewlett-Packard) Hidden
32 Bit HP CIO Components Installer (HKLM\...\{30689060-43BD-46E9-8A54-E6CDB18AAB88}) (Version: 20.1.1 - HP) Hidden
Active@ File Recovery Professional 14 (HKLM\...\{C34F36E0-4D8B-42E8-90AD-50C76E1AE282}_is1) (Version: 14 - LSoft Technologies Inc)
Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-1033-7B44-AC0F074E4100}) (Version: 17.009.20044 - Adobe Systems Incorporated)
Adobe Flash Player 25 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 25.0.0.148 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824214663}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Application Insights Tools for Visual Studio 2013 (HKLM\...\{873F2D30-973B-415E-9BCA-E465AF816CCF}) (Version: 2.5 - Microsoft Corporation) Hidden
AzureTools.Notifications (HKLM\...\{3FBFCF2C-392A-4632-9442-14C305B44D5E}) (Version: 2.1.10731.1602 - Microsoft Corporation) Hidden
Behaviors SDK (Windows Phone) for Visual Studio 2013 (HKLM\...\{594DB57D-58D1-4AA3-AE6C-BF99484F52F8}) (Version: 12.0.50716.0 - Microsoft Corporation) Hidden
Behaviors SDK (Windows) for Visual Studio 2013 (HKLM\...\{28C7344F-E894-4CF5-8D05-EDC7ED71796C}) (Version: 12.0.50429.0 - Microsoft Corporation) Hidden
Blend for Visual Studio 2013 (HKLM\...\{EBC890A6-DE7C-44B4-AA03-119B6190D3E1}) (Version: 12.0.41002.1 - Microsoft Corporation) Hidden
Blend for Visual Studio 2013 ENU resources (HKLM\...\{9ED1634C-4E71-4992-A1BA-7C4BE6EE39E1}) (Version: 12.0.41002.1 - Microsoft Corporation) Hidden
Blend for Visual Studio SDK for .NET 4.5 (HKLM\...\{37E53780-3944-4A6A-842F-727128E8616E}) (Version: 3.0.40218.0 - Microsoft Corporation) Hidden
Blend for Visual Studio SDK for Silverlight 5 (HKLM\...\{0C03A66F-1FF0-45F9-8D67-0D806EBFFBA1}) (Version: 3.0.40218.0 - Microsoft Corporation) Hidden
Build Tools - x86 (HKLM\...\{20C6C9E5-B5B0-40A2-8ACD-EF08A9562A5B}) (Version: 12.0.40629 - Microsoft Corporation) Hidden
Build Tools Language Resources - x86 (HKLM\...\{2F2A7D0D-C28D-4953-A59A-A5EF1171E03F}) (Version: 12.0.40629 - Microsoft Corporation) Hidden
CanoScan LiDE 110 Scanner Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_CNQ2414) (Version:  - Canon Inc.)
Dotfuscator and Analytics Community Edition (HKLM\...\{2386192E-D6DB-4AD2-9564-65586A0AE53E}) (Version: 5.5.4954.46574 - PreEmptive Solutions) Hidden
Dropbox (HKLM\...\Dropbox) (Version: 25.4.28 - Dropbox, Inc.)
Dropbox Update Helper (HKLM\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.59.1 - Dropbox, Inc.) Hidden
Entity Framework 6.1.3 Tools  for Visual Studio 2013 (HKLM\...\{D5170452-84D1-4725-AD9C-F9ECFD0A9E9F}) (Version: 12.0.40302.0 - Microsoft Corporation)
Entity Framework Designer for Visual Studio 2012 - enu (HKLM\...\{32136776-FE3F-453D-80DA-CDD993BDB2A3}) (Version: 11.1.20810.00 - Microsoft Corporation)
Extended Asian Language font pack for Adobe Acrobat Reader DC (HKLM\...\{AC76BA86-7AD7-2530-0000-AC0F074E4100}) (Version: 15.007.20033 - Adobe Systems Incorporated)
Free MP4 To AVI Converter (HKLM\...\{40803B44-2D66-4981-83F5-8CEE8193F308}) (Version: 1.0.0 - convertaudiofree)
Google Chrome (HKLM\...\Google Chrome) (Version: 58.0.3029.96 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
HP LaserJet Professional CP1520 Series (HKLM\...\{5C069542-CA13-4f1b-B90C-28C6430F4992}) (Version:  - Hewlett-Packard)
HPLJUT (HKLM\...\{229D6185-BD7E-494B-A73B-C5215BE0690E}) (Version: 1.00.0012 - HP) Hidden
hppCP1520LaserJetService (HKLM\...\{FC5CFF48-C9B9-4666-BE72-3F9453E435DA}) (Version: 001.008.00477 - Hewlett-Packard) Hidden
hppLaserJetService (HKLM\...\{4006E354-3D24-49BA-A36F-7EB75D50D575}) (Version: 002.015.00599 - Hewlett-Packard) Hidden
hppTLBXFXCP1520 (HKLM\...\{D7708A7D-8909-4DDA-8DC7-8778570B2B44}) (Version: 001.012.00948 - Hewlett-Packard) Hidden
hpzTLBXFX (HKLM\...\{A3A18593-62BE-4AE1-AF3F-E35179CF042E}) (Version: 006.015.01163 - Hewlett-Packard) Hidden
IIS 8.0 Express (HKLM\...\{B8FFB7D6-6ABD-47C3-8BAD-86FF5D8F3EDC}) (Version: 8.0.1557 - Microsoft Corporation)
Intel Security True Key (HKLM\...\TrueKey) (Version: 4.13.125.1 - Intel Security)
iSkysoft Helper Compact 2.5.2 (HKLM\...\{9BF12010-8799-41A5-A671-E9CFDE9E79F3}_is1) (Version: 2.5.2 - iSkysoft)
Kit SDK de vérification de Visual Studio 2012 - fra (HKLM\...\{8A3862F9-F587-3DFA-AAFC-C1F0E116F05C}) (Version: 12.0.30501 - Microsoft Corporation) Hidden
LocalESPC (HKLM\...\{62910715-63E3-0AB0-0B29-99140DE1C15E}) (Version: 8.59.29989 - Microsoft Corporation) Hidden
LocalESPC Dev12 (HKLM\...\{492498A3-F88C-FE2F-755C-9B1B91724CA5}) (Version: 8.100.25984 - Microsoft Corporation) Hidden
LocalESPCui for en-us Dev12 (HKLM\...\{B1C38F27-D377-8C98-D98D-29B67C0B978D}) (Version: 8.100.25984 - Microsoft) Hidden
Memory Profiler (HKLM\...\{4522FE06-850C-4106-AB9E-B32C1462DF8B}) (Version: 12.0.40629 - Microsoft Corporation) Hidden
Memory Profiler (HKLM\...\{57960F45-EDBA-4EFA-94D8-0C6FB5CCF11E}) (Version: 12.0.40629 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5 Multi-Targeting Pack (HKLM\...\{56E962F0-4FB0-3C67-88DB-9EAA6EEFC493}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5 SDK (HKLM\...\{4AE57014-05C4-4864-A13D-86517A7E1BA4}) (Version: 4.5.50710 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (ENU) (HKLM\...\{D3517C62-68A5-37CF-92F7-93C029A89681}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack (HKLM\...\{6A0C6700-EA93-372C-8871-DCCF13D160A4}) (Version: 4.5.50932 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 SDK (HKLM\...\{19A5926D-66E1-46FC-854D-163AA10A52D3}) (Version: 4.5.51641 - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 Runtime (HKLM\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Help Viewer 2.0 (HKLM\...\Microsoft Help Viewer 2.0) (Version: 2.0.50727 - Microsoft Corporation)
Microsoft Help Viewer 2.1 (HKLM\...\Microsoft Help Viewer 2.1) (Version: 2.1.21005 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50906.0 - Microsoft Corporation)
Microsoft Silverlight 5 SDK (HKLM\...\{E1FBB3D4-ADB0-4949-B101-855DA061C735}) (Version: 5.0.61118.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{5EF1EBC5-4A40-4D1C-B02E-0C54BC93FD06}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (HKLM\...\{1B876496-B3A2-4D22-9B12-B608A3FD4B8B}) (Version: 11.1.2902.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM\...\{FE939060-416C-4ECD-890E-13776E2707C4}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (HKLM\...\{2F7DBBE6-8EBC-495C-9041-46A772F4E311}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{544ACD54-9FAA-4A60-A1E7-B2EC3AA75D24}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL Compiler Service  (HKLM\...\{79B49428-E9B0-4479-A0FA-3EFF8AFA9F07}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{E7654811-38F9-4225-9688-827FDA716582}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2012 T-SQL Language Service  (HKLM\...\{04DD7AF4-A6D3-4E30-9BB9-3B3670719234}) (Version: 11.1.3000.0 - Microsoft Corporation)
Microsoft SQL Server 2014 Express LocalDB  (HKLM\...\{4A1DEB7A-341B-453E-A3AF-7EA9902F9711}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Management Objects  (HKLM\...\{2774595F-BC2A-4B12-A25B-0C37A37049B0}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 Transact-SQL ScriptDom  (HKLM\...\{C340BAB2-9A21-41B9-A465-7AC7B1DF773E}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server 2014 T-SQL Language Service  (HKLM\...\{47D08E7A-92A1-489B-B0BF-415516497BCE}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 ENU (HKLM\...\{773AC1E4-5F27-4DF6-A932-7FDDE35C069D}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools - enu (11.1.20828.01) (HKLM\...\{4F2B8233-35EE-4197-8C3B-EACCBF712029}) (Version: 11.1.20828.01 - Microsoft Corporation)
Microsoft SQL Server Data Tools - enu (12.0.41012.0) (HKLM\...\{AC8E0CF4-42A1-4151-B684-97CF6FD726CF}) (Version: 12.0.41012.0 - Microsoft Corporation)
Microsoft SQL Server Data Tools Build Utilities - enu (11.1.20828.01) (HKLM\...\{FAE0523E-08A4-4717-8E8E-6EC6F32CBE88}) (Version: 11.1.20828.01 - Microsoft Corporation)
Microsoft SQL Server Data Tools Build Utilities - enu (12.0.30919.1) (HKLM\...\{6781FF9B-E87D-4A03-9373-A55A288B83FA}) (Version: 12.0.30919.1 - Microsoft Corporation)
Microsoft SQL Server System CLR Types (HKLM\...\{A47FD1BF-A815-4A76-BE65-53A15BD5D25D}) (Version: 10.50.1600.1 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (HKLM\...\{070C38AC-05CE-43DF-9A20-141332F6AB2B}) (Version: 11.1.3366.16 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2014 (HKLM\...\{4AEB505C-95E1-4964-9B64-8D27F3186D30}) (Version: 12.0.2000.8 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual Studio Community 2013 with Update 5 (HKLM\...\{693b15f4-4a52-402e-a7ea-862b20443883}) (Version: 12.0.40629 - Microsoft Corporation)
Microsoft Visual Studio Express 2012 for Windows Desktop - ENU (HKLM\...\{e0efdce9-a486-4676-8aa5-65bb08cbf34c}) (Version: 11.0.50727.42 - Microsoft Corporation)
Microsoft Web Deploy 3.5 (HKLM\...\{D58573E7-F82D-41E4-B10B-3041202A51D2}) (Version: 3.1237.1763 - Microsoft Corporation)
Mozilla Firefox 53.0 (x86 en-US) (HKLM\...\Mozilla Firefox 53.0 (x86 en-US)) (Version: 53.0 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 53.0.0.6312 - Mozilla)
Nitro Pro 9 (HKLM\...\{56E470EC-30D5-4AD8-A037-F1A79A4AB03D}) (Version: 9.0.4.5 - Nitro)
PowerShellIntegration.Notifications (HKLM\...\{0B48F5AE-6A17-49C1-8C65-81C6F74E6CF2}) (Version: 2.6.0.0 - Microsoft Corporation) Hidden
PreEmptive Analytics Visual Studio Components (HKLM\...\{943F3FB1-3F9C-4FB7-A4E2-6D53617068C3}) (Version: 1.2.3197.1 - PreEmptive Solutions) Hidden
Prerequisites for SSDT  (HKLM\...\{21373064-AD95-48DB-A32E-0D9E08EF7355}) (Version: 12.0.2000.8 - Microsoft Corporation)
Prerequisites for SSDT  (HKLM\...\{35C1D9D6-87C0-46A3-B1B4-EDBCC063221C}) (Version: 11.1.3000.0 - Microsoft Corporation)
SDK de comprobación de Visual Studio 2012 - esn (HKLM\...\{90EF884E-5253-324C-9C11-63C9DA16BF0C}) (Version: 12.0.30501 - Microsoft Corporation) Hidden
Team Explorer for Microsoft Visual Studio 2013 (HKLM\...\{C9E7751E-88ED-36CF-B610-71A1D262E906}) (Version: 12.0.21005 - Microsoft Corporation) Hidden
TeraCopy 1.22 Pro (HKLM\...\TeraCopy_is1) (Version:  - Code Sector Inc.)
Tools for .Net 3.5 (HKLM\...\{1690CE56-2231-4E59-9006-A0876D949EA8}) (Version: 3.11.50727 - Microsoft Corporation) Hidden
TrueCafe 6.0 (HKLM\...\TrueCafe_is1) (Version:  - )
TypeScript Power Tool (HKLM\...\{6098D454-CB7B-44C2-8615-D869FD9655C7}) (Version: 1.0.5.0 - Microsoft Corporation) Hidden
TypeScript Tools for Microsoft Visual Studio 2013 (HKLM\...\{0E4A9B1A-12D2-4827-BE61-44DBD72797FB}) (Version: 1.0.5.0 - Microsoft Corporation) Hidden
Update for  (KB2504637) (HKLM\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Update for 2007 Microsoft Office System (KB967642) (HKLM\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
UsbFix (HKLM\...\Usbfix) (Version: 9.001 - www.SOSVirus.Net)
Visual Studio 2013 Update 5 (KB2829760) (HKLM\...\{17551f85-1d1c-4142-a83f-bbd18a3522c2}) (Version: 12.0.40629 - Microsoft Corporation)
VLC media player 2.1.0 (HKLM\...\VLC media player) (Version: 2.1.0 - VideoLAN)
VS Update core components (HKLM\...\{7CE8C6D0-6EA4-34C3-A4ED-8C28A1D67228}) (Version: 12.0.40629 - Microsoft Corporation) Hidden
WCF Data Services 5.6.0 Runtime (HKLM\...\{46910786-E4AC-41E4-A4A0-C086EA85242D}) (Version: 5.6.61587.0 - Microsoft Corporation) Hidden
WCF Data Services Tools for Microsoft Visual Studio 2013 (HKLM\...\{BF3E2194-F89B-44FB-A801-464BF787599F}) (Version: 5.6.61587.0 - Microsoft Corporation) Hidden
WCF RIA Services V1.0 SP2 (HKLM\...\{5D8DD6A8-C4D7-4554-93F9-F1CC28C72600}) (Version: 4.1.62812.0 - Microsoft Corporation)
WinRAR 4.00 (32-bit) (HKLM\...\WinRAR archiver) (Version: 4.00.0 - win.rar GmbH)
Пакет Visual Studio 2012 Verification SDK - rus (HKLM\...\{977CABC5-7B4B-3AE4-8E1B-56C673C1D638}) (Version: 12.0.30501 - Microsoft Corporation) Hidden
 
========================= Devices: ================================
 
Name: PCI Serial Port
Description: PCI Serial Port
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_8086&DEV_2E17&SUBSYS_3048103C&REV_03\3&33FD14CA&0&1B
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: PS/2 Compatible Mouse
Description: PS/2 Compatible Mouse
Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: i8042prt
Device ID: ACPI\PNP0F13\4&14AA792C&0
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
Name: PCI Simple Communications Controller
Description: PCI Simple Communications Controller
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_8086&DEV_2E14&SUBSYS_3048103C&REV_03\3&33FD14CA&0&18
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.
 
Name: Standard PS/2 Keyboard
Description: Standard PS/2 Keyboard
Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
Manufacturer: (Standard keyboards)
Service: i8042prt
Device ID: ACPI\PNP0303\4&14AA792C&0
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 54%
Total physical RAM: 3017.25 MB
Available physical RAM: 1365.89 MB
Total Virtual: 6032.82 MB
Available Virtual: 3647.83 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:102.68 GB) (Free:25.33 GB) NTFS
2 Drive d: () (Fixed) (Total:195.31 GB) (Free:121.92 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\SERVER
 
Admin                    Administrator            Guest                    
 
========================= Restore Points ==================================
 
01-05-2017 04:57:32 Windows Update
04-05-2017 05:17:34 Windows Update
 
**** End of log ****


#8 jmwabili

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Posted 05 May 2017 - 10:02 AM

Malwarebyte installs but wont open



#9 iMacg3

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Posted 05 May 2017 - 10:06 AM

Please uninstall "Free MP4 To AVI Converter" from your computer, as it is probably a PUP (potentially unwanted program).

 

For Malwarebytes, please press the Windows key + R and type mbam.exe. Please wait as it may take a few moments to open.

 

I would not recommend installing Avast from the link provided by another user above, as it may contain unwanted programs bundled with it.


Edited by iMacg3, 05 May 2017 - 10:10 AM.

Regards, iMacg3

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#10 jmwabili

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Posted 05 May 2017 - 10:20 AM

says "windows cannot find mbam.exe"



#11 iMacg3

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Posted 05 May 2017 - 11:00 AM

Double-click on the Malwarebytes icon and wait for up to 30 seconds for it to open.

 

Meanwhile, run the other scans.


Edited by iMacg3, 05 May 2017 - 11:02 AM.

Regards, iMacg3

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