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Computer Not Booting, Help Please :(


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#1 schap

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Posted 06 September 2006 - 06:54 PM

Hi and thanks in advance!

My computer is not booting. I use WindowsXP home. I can get to the Windows logo and the little blue bar going back and forth, but then the screen goes black, I hear the hard drive, running, and then it simply restarts all over again. I let it go for about 30 minutes doing that, and nothing ever happened. I can get into Safe Mode just fine, I can run AdAware and Hijackthis, but I dont know what to do to get it to boot correctly.

The problem started when I got a program called 'Bravesentry' , which I understand to be spyware. Unfortunately, while trying to remove it I restarted and thats when the problem started. I hadnt made any other changes or done anything important other than that, so Im pretty sure thats what it is.

I can make a Hijackthis log, but I dont know how to get it into the forums since my computer only boots in Safe Mode and I have no internet :thumbsup: I have a second computer I can use for the forums, it was networked to the original computer. Any help would be most appreciated!

Thanks

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#2 Herk

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Posted 06 September 2006 - 08:36 PM

Instead of Safe Mode, have you tried to login using "Last Known Good Configuration?" That often works if it's available.

#3 usasma

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Posted 07 September 2006 - 09:54 AM

2 things:

1) Since it's virus/spyware related, there may be more on your system. Be sure to perform several different scans once you get back into Windows to ensure that you're safe!

2) Often "the cure is worse than the disease". Since the malware was trying to take over your system, it invaded as much of it as it could. Removing it may have broken something in Windows.

To repair this the easiest thing would be to try a repair install of WindowsXP. Here's a link on how to do it: http://www.michaelstevenstech.com/XPrepairinstall.htm
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#4 Enthusiast

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Posted 07 September 2006 - 02:06 PM

Did Last Known Good Configuration work?

In any case - boot into safe mode with networking which will allow you to get your HJT log to the HJT forum and should also allow you to do some online scans.

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these as they require ActiveX to function.)

Windows Live Onecare Free Scan
http://safety.live.com/site/en-us/default.htm

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest
and
File scanner and virus scanner
http://www.kaspersky.com/scanforvirus


Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm
http://www.pandasoftware.com/products/activescan.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

Avast Online scan
http://onlinescan.avast.com/

F Secure online scan
http://support.f-secure.com/ols/start.html

Ewido Online scan
http://www.ewido.net/en/onlinescan/


Trojan scans
Sygate Trojanscan
http://scan.sygatetech.com/pretrojanscan.html

Windows Security Trojanscan
http://windowsecurity.com/trojanscan
See instructions for it here:
http://www.windowsecurity.com/trojanscan/trojanscan.asp

Parasite scan from Aumha:
http://www.aumha.org/a/noads.php
or here:
http://www.aumha.org/win5/a/noads2.htm




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