
Posted 03 May 2017 - 04:15 PM
Posted 04 May 2017 - 04:17 AM
Hello sn0w and welcome to Bleeping Computer.
My name is Satchfan and I would be glad to help you with your computer problem.
Please read the following guidelines which will help to make cleaning your machine easier:
My help is always free of charge. If you are happy with the help provided, if you wish you can make a donation to buy me a beer.
Posted 04 May 2017 - 02:15 PM
Hello satchfan,
thank you for replying. I have a quick question before I proceed with the scans. How am I supposed to upload them? Should I attach them or something or just paste them as a reply?
Posted 06 May 2017 - 03:35 PM
First of all, sorry for not replying earlier It's been a kinda stressful week.
I uploaded the quarantined files to the Avira Virus Lab as it might have just been a false-positive. I received a mail in which they stated that the file is supposedly clean. When I rescanned it nothing was found, so I guess it was just a false-positive. Not sure if I should still post the logs since no program found anything. The only bad thing left is the extremely long black screen before I get to see the login screen with an aero-themed mouse cursor.
Posted 06 May 2017 - 04:26 PM
I'm glad that that problem is no longer showing up but it would still be worth running those scans to be sure that nothing else has caused it.
If want to do so I'll keep this open.
If I hear nothing in 24 hours I'll assume that all is well and close the topic.
Satchfan
My help is always free of charge. If you are happy with the help provided, if you wish you can make a donation to buy me a beer.
Posted 06 May 2017 - 04:33 PM
Like I said the problem having that long loading screen still occurs, but that should be another issue I'll somehow have to figure out. I've already run all scans but they didn't find anything worth mentioning I guess. Do you still want to look at any of the logs?
Posted 08 May 2017 - 02:15 AM
My help is always free of charge. If you are happy with the help provided, if you wish you can make a donation to buy me a beer.
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