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Help Random black screen while playing Games


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5 replies to this topic

#1 davc

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Posted 03 May 2017 - 04:05 PM

here is video of Black Screen

https://www.youtube.com/watch?v=vrJmx8LIzbU

i have problem with almost all games Black Desert Online , Overwatch , Runescape

i already change PSU still same problem

i already change monitor still same problem

already reinstalled graphic card software / reinstalled windows


my PC

https://imgur.com/a/h5MS3



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#2 dna9

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Posted 03 May 2017 - 09:01 PM

here is video of Black Screen

https://www.youtube.com/watch?v=vrJmx8LIzbU

i have problem with almost all games Black Desert Online , Overwatch , Runescape

i already change PSU still same problem

i already change monitor still same problem

already reinstalled graphic card software / reinstalled windows


my PC

https://imgur.com/a/h5MS3

sounds like video card can't handle rendering the load.  it might be going bad.



#3 smax013

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Posted 03 May 2017 - 09:11 PM

I would tend to agree that my first thought is the graphics card is going bad. According to Overwatch minimum requirements, your card should be fine for it, so it should not be an overload issue (unless maybe you have the settings set really high in the game).

How old is the card? Do you have another card to try (my suspicion is not as most people do not have spare graphics card laying around)? Or can you try the graphics card in another computer (maybe a friend's or relative's if you don't have one yourself)?

#4 davc

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Posted 04 May 2017 - 04:56 PM

i tested today with GPU-Z

while playing game , before blackscreen





GPU Core Clock [1162.7MHz]

GPU Memory Clock [1752.8MHz]

GPU Temperature [73.0°C]

Fan Speed [80%]

Fan Speed [2760RPM]

Memory Used [1710 MB]

GPU Load [86 %]

Memory Controller Load [25%]

Power Consumption [70% TDP]

VDDC Current [43A]

VRM Temperature [90°C]
VDDC Power [49,8W]



#5 dna9

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Posted 04 May 2017 - 07:23 PM

GPU Temperature [73.0°C] equals to 163.4F   and   VRM Temperature [90°C] equals to 194F.  that seems very hot to me.  are you sure the heatsink fins of the video card are not filled with lint and dust or junk?  that can cause it.  also, what about the inside of the case everywhere else?  have you cleaned/blown it out lately?  are you using an overclocking app on your video card?  if so, it might be causing it.  is your main case fan good and strong and flowing well?  those temps just seem high to me...  :flame:



#6 smax013

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Posted 04 May 2017 - 10:54 PM

GPU Temperature [73.0°C] equals to 163.4F   and   VRM Temperature [90°C] equals to 194F.  that seems very hot to me.  are you sure the heatsink fins of the video card are not filled with lint and dust or junk?  that can cause it.  also, what about the inside of the case everywhere else?  have you cleaned/blown it out lately?  are you using an overclocking app on your video card?  if so, it might be causing it.  is your main case fan good and strong and flowing well?  those temps just seem high to me...  :flame:


To my knowledge, temps in the 70s (Celcuis) for a GTX 770 under load is pretty normal. Max temperature is 98 deg C:

http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-770/specifications




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