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HijackThis Log: Please Help Diagnose


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2 replies to this topic

#1 _Skater

_Skater

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Posted 01 May 2017 - 09:36 PM

Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 9:30:26 PM, on 5/1/2017
Platform: Unknown Windows (WinNT 6.02.1008)
MSIE: Internet Explorer v11.0 (11.00.14393.0953)
 
 
Boot mode: Normal
 
Running processes:
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe
C:\Users\Bryce\AppData\Local\Microsoft\OneDrive\OneDrive.exe
D:\Steam\Steam.exe
D:\Origin\Origin.exe
C:\Users\Bryce\AppData\Roaming\Spotify\SpotifyWebHelper.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe
C:\Users\Bryce\AppData\Roaming\Spotify\Spotify.exe
C:\Users\Bryce\AppData\Roaming\Spotify\Spotify.exe
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\secd.exe
C:\Program Files (x86)\Skillbrains\lightshot\5.4.0.5\Lightshot.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
D:\Steam\bin\cef\cef.win7\steamwebhelper.exe
C:\Users\Bryce\AppData\Roaming\Spotify\Spotify.exe
C:\Users\Bryce\AppData\Roaming\Spotify\Spotify.exe
C:\Users\Bryce\AppData\Roaming\Spotify\Spotify.exe
D:\Origin\QtWebEngineProcess.exe
D:\Origin\QtWebEngineProcess.exe
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe
C:\Users\Bryce\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe
C:\Users\Bryce\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe
C:\Users\Bryce\Desktop\RaccoonBot v1.20.3.2526\Raccoon Bot.exe
d:\Program Files\Microvirt\MEmu\MEmu.exe
d:\Program Files\Microvirt\MEmu\adb.exe
d:\Program Files\Microvirt\MEmu\adb.exe
D:\Steam\bin\cef\cef.win7\steamwebhelper.exe
D:\Steam\GameOverlayUI.exe
C:\Users\Bryce\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe
D:\Steam\GameOverlayUI.exe
C:\Users\Bryce\Downloads\HijackThis.exe
 
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = 
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = %11%\blank.htm
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://unstopaccess.com/wpad.dat?af1d27b633652c7143e1ad2296035f6229960745
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
F2 - REG:system.ini: UserInit=
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_131\bin\ssv.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_131\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Razer Synapse] "C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe"
O4 - HKLM\..\Run: [Lightshot] C:\Program Files (x86)\Skillbrains\lightshot\Lightshot.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [OneDrive] "C:\Users\Bryce\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
O4 - HKCU\..\Run: [Steam] "D:\Steam\steam.exe" -silent
O4 - HKCU\..\Run: [EADM] "D:\Origin\Origin.exe" -AutoStart
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Bryce\AppData\Roaming\Spotify\SpotifyWebHelper.exe"
O4 - HKCU\..\Run: [iCloudServices] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudServices.exe
O4 - HKCU\..\Run: [iCloudDrive] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudDrive.exe
O4 - HKCU\..\Run: [iCloudPhotos] C:\Program Files (x86)\Common Files\Apple\Internet Services\iCloudPhotos.exe
O4 - HKCU\..\Run: [Spotify] "C:\Users\Bryce\AppData\Roaming\Spotify\Spotify.exe" -autostart -minimized
O4 - HKUS\S-1-5-19\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [OneDriveSetup] C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup (User 'NETWORK SERVICE')
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O18 - Protocol: windows.tbauth - {14654CA6-5711-491D-B89A-58E571679951} - C:\Windows\SysWOW64\tbauth.dll
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\SysWoW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\WINDOWS\System32\alg.exe (file missing)
O23 - Service: Apple Mobile Device Service - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: BattlEye Service (BEService) - Unknown owner - C:\Program Files (x86)\Common Files\BattlEye\BEService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: @C:\Program Files (x86)\Google\Chrome Remote Desktop\57.0.2987.37\remoting_core.dll,-101 (chromoting) - Google Inc. - C:\Program Files (x86)\Google\Chrome Remote Desktop\57.0.2987.37\remoting_host.exe
O23 - Service: @%SystemRoot%\system32\DiagSvcs\DiagnosticsHub.StandardCollector.ServiceRes.dll,-1000 (diagnosticshub.standardcollector.service) - Unknown owner - C:\WINDOWS\system32\DiagSvcs\DiagnosticsHub.StandardCollector.Service.exe (file missing)
O23 - Service: EasyAntiCheat - EasyAntiCheat Ltd - C:\WINDOWS\system32\EasyAntiCheat.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\WINDOWS\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\WINDOWS\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Hi-Rez Studios Authenticate and Update Service (HiPatchService) - Hi-Rez Studios - D:\Program Files (x86)\Hi-Rez Studios\HiPatchService.exe
O23 - Service: HitmanPro Scheduler (HitmanProScheduler) - SurfRight B.V. - C:\Program Files\HitmanPro\hmpsched.exe
O23 - Service: Intel® Capability Licensing Service TCP IP Interface - Intel® Corporation - C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe
O23 - Service: Intel® Security Assist - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Security Assist\isa.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Intel® Security Assist Helper (isaHelperSvc) - Unknown owner - C:\Program Files (x86)\Intel\Intel® Security Assist\isaHelperService.exe
O23 - Service: Intel® Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
O23 - Service: Logitech Gaming Registry Service (LogiRegistryService) - Logitech Inc. - C:\Program Files\Logitech Gaming Software\Drivers\APOService\LogiRegistryService.exe
O23 - Service: MEmusvc - Unknown owner - D:\Program Files\Microvirt\MEmu\MemuService.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\WINDOWS\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: NVIDIA LocalSystem Container (NvContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA NetworkService Container (NvContainerNetworkService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe
O23 - Service: NVIDIA Display Container LS (NVDisplay.ContainerLocalSystem) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\Display.NvContainer\NVDisplay.Container.exe
O23 - Service: NVIDIA Telemetry Container (NvTelemetryContainer) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NvTelemetry\NvTelemetryContainer.exe
O23 - Service: Origin Client Service - Electronic Arts - D:\Origin\OriginClientService.exe
O23 - Service: Origin Web Helper Service - Electronic Arts - D:\Origin\OriginWebHelperService.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: Razer Chroma SDK Server - Razer Inc. - C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKServer.exe
O23 - Service: Razer Chroma SDK Service - Razer Inc. - C:\Program Files (x86)\Razer Chroma SDK\bin\RzSDKService.exe
O23 - Service: Razer Game Scanner (Razer Game Scanner Service) - Unknown owner - C:\Program Files (x86)\Razer\Razer Services\GSS\GameScannerService.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\WINDOWS\system32\locator.exe (file missing)
O23 - Service: RzSurroundVADStreamingService - Unknown owner - C:\ProgramData\Razer\Synapse\Devices\Razer Surround\Driver\RzSurroundVADStreamingService.exe
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\SensorDataService.exe,-101 (SensorDataService) - Unknown owner - C:\WINDOWS\System32\SensorDataService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\WINDOWS\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\WINDOWS\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\WINDOWS\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\TieringEngineService.exe,-702 (TieringEngineService) - Unknown owner - C:\WINDOWS\system32\TieringEngineService.exe (file missing)
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\WINDOWS\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\WINDOWS\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\WINDOWS\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\WINDOWS\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\WINDOWS\system32\wbengine.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-320 (WdNisSvc) - Unknown owner - C:\Program Files (x86)\Windows Defender\NisSrv.exe (file missing)
O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\WINDOWS\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
 
--
End of file - 13019 bytes
 


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#2 nasdaq

nasdaq

  • Malware Response Team
  • 38,934 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:37 AM

Posted 02 May 2017 - 09:00 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.
 
If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===
 
 
Please download Malwarebytes Anti-Malware from here
 
  • Right-click on the MBAM icon and select Run as administrator to run the tool.
  • Click Yes to accept any security warnings that may appear.
  • Once the MBAM dashboard opens, on the right detail pane click on the word "Current" under the Scan Status to update the tool database.
  • On the left menu pane click the Settings tab, and then select the Protection tab on the top.
  • Under the Scan Options, turn on the button Scan for rootkits and Scan within archives.
  • Click the Scan tab on the right detail pane, select Threat Scan and click the Start Scan button
  • Note: The scan may take some time to finish, so please be patient.
  • If potential threats are detected, ensure to checkmark all the listed items, and click the Quarantine Selected button.
  • While still on the Scan tab, click the View Report button, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log can also be viewed by clicking the log to select it, then clicking the View Report button.
  • Please post the log for my review.
     
    Note: If asked to restart the computer, please do so immediately.
    ===
     
    Please download AdwCleaner by Xplode onto your Desktop.
     
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the LogFile button and the report will open in Notepad.
  • IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
  • If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleanerCx.txt (x is a number).
  • ===
     
    Download the version of this tool for your operating system.
    and save it to a folder on your computer's Desktop.
    Double-click to run it. When the tool opens click Yes to disclaimer.
    Press Scan button.
    It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
    The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
     
    How to attach a file to your reply:
    In the Reply section in the bottom of the topic Click the "more reply Options" button.
    attachlogs.png
     
    Attach the file.
    Select the "Choose a File" navigate to the location of the File.
    Click the file you wish to Attach.
    Click Attach this file.
    Click the Add reply button.
    ===
     
     
    Please post the logs.
     
    Let me know what problems persists.
    ==============================
     
    p.s.
    HijackThis is no longer supported and not ready for your Operating system.
    I suggest your remove via the Control panel > Programs > Programs and Features.
    Use the Farbar tool from now on to report problems.
    <<<>>>


    #3 nasdaq

    nasdaq

    • Malware Response Team
    • 38,934 posts
    • ONLINE
    •  
    • Gender:Male
    • Location:Montreal, QC. Canada
    • Local time:08:37 AM

    Posted 08 May 2017 - 07:36 AM

    Due to the lack of feedback, this topic is now closed.

    In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

    Please include a link to your topic in the Private Message. Thank you.




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