i need help. i just recently did a factory reset thinking it would speed up my laptop. but it didnt do anything besides remove everything, its still just as slow.
the specs are
Microprocessor - Intel Pentium N3540 with intel HD Graphics
Memory - 4 GB DDR3L SDRAM
Video Graphics - Intel HD Graphics
come with Windows 10
its not used for gaming or anything, my wife uses it for her schooling, and we play games on the web browser like pogo, etc, nothing more. we get on the games and sometimes it runs fine but other times it just lags and skips all over the place, i just don't understand why its so slow.
and i'm not good with laptops so i figured i would come here for help.