Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

need help!! super slow laptop


  • Please log in to reply
20 replies to this topic

#1 tjbendler93

tjbendler93

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York, USA
  • Local time:10:22 PM

Posted 01 May 2017 - 06:28 PM

i need help. i just recently did a factory reset thinking it would speed up my laptop. but it didnt do anything besides remove everything, its still just as slow.

 

the specs are

 

Microprocessor - Intel Pentium N3540 with intel HD Graphics

 

Memory - 4 GB  DDR3L SDRAM

 

Video Graphics - Intel HD Graphics

 

come with Windows 10

 

its not used for gaming or anything, my wife uses it for her schooling, and we play games on the web browser like pogo, etc, nothing more. i just don't understand why its so slow. 

and i'm not good with laptops so i figured i would come here for help. if i'm in the wrong area just let me know and assist me to get to the right forum, cause i'm also new and still learning this forum.


Edited by tjbendler93, 01 May 2017 - 06:30 PM.


BC AdBot (Login to Remove)

 


#2 JohnC_21

JohnC_21

  • Members
  • 24,649 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:22 PM

Posted 01 May 2017 - 06:34 PM

What is the make and model of the computer? The computer came pre-installed with Windows 10 or was the OS upgraded to Windows 10.



#3 tjbendler93

tjbendler93
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York, USA
  • Local time:10:22 PM

Posted 01 May 2017 - 08:04 PM

its the HP 15-f272wm and it came pre-installed.



#4 JohnC_21

JohnC_21

  • Members
  • 24,649 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:22 PM

Posted 01 May 2017 - 08:07 PM

Tap Esc at boot. A menu will give you the option to do hardware diagnostics by pressing a function key. I believe it may be F2 but am not sure.



#5 tjbendler93

tjbendler93
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York, USA
  • Local time:10:22 PM

Posted 01 May 2017 - 08:18 PM

Ok, I'm there I clicked the one that said run system test

#6 JohnC_21

JohnC_21

  • Members
  • 24,649 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:22 PM

Posted 01 May 2017 - 08:27 PM

Run the full system test including hard drive and memory.



#7 tjbendler93

tjbendler93
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York, USA
  • Local time:10:22 PM

Posted 01 May 2017 - 08:29 PM

It's the System Extensive Test. From the looks of it it's checking everything. It's a 3 and a half hour test.

#8 JohnC_21

JohnC_21

  • Members
  • 24,649 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:22 PM

Posted 01 May 2017 - 08:43 PM

Let the test run. If it passes download Minitoolbox and check the following.

 

List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

 

Copy and paste the log into your next post.

 

Download Speccy and publish a Report, Post the link.



#9 tjbendler93

tjbendler93
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York, USA
  • Local time:10:22 PM

Posted 01 May 2017 - 09:05 PM

I've seen that on other forum posts. Just curious at what is it. And what it does.

#10 JohnC_21

JohnC_21

  • Members
  • 24,649 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:22 PM

Posted 01 May 2017 - 09:26 PM

If you mean Speccy, it basically logs all your hardware and software along with other processes. I wanted to look at Speccy as it also gives drive and system temps. 



#11 tjbendler93

tjbendler93
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York, USA
  • Local time:10:22 PM

Posted 01 May 2017 - 09:27 PM

That and the minitoolbox.

#12 JohnC_21

JohnC_21

  • Members
  • 24,649 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:22 PM

Posted 01 May 2017 - 09:37 PM

Minitoolbox will show your installed programs and the last 10 errors in Event Viewer which may give a clue as to the slowdown. But, because you did a complete reset and the computer is still slow I lean toward a hardware problem. It could also be too many programs running at startup. HP OEM have a lot of bloat software included.

 

Was this computer slow when purchased and is it still under warranty?



#13 tjbendler93

tjbendler93
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York, USA
  • Local time:10:22 PM

Posted 01 May 2017 - 09:43 PM

No it wasn't slow when we first got it, and we've had it for more than a year, Maybe even 2 years. And what's bloat software?

Edited by tjbendler93, 01 May 2017 - 09:48 PM.


#14 JohnC_21

JohnC_21

  • Members
  • 24,649 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:09:22 PM

Posted 01 May 2017 - 09:55 PM

HP puts a lot of software on the computer that runs at startup. A lot of these running processes are not required. If this computer was fast when first purchased it's possible a Windows 10 upgrade slowed it down but because you did a reset I am not sure why it still has a slowdown. It's possible a complete reinstall with the latest version of Windows 10 using the Media Creation Tool may bring the speed back up but lets wait until the test finishes.



#15 tjbendler93

tjbendler93
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:New York, USA
  • Local time:10:22 PM

Posted 02 May 2017 - 09:33 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Cortney (administrator) on 02-05-2017 at 10:31:58
Running from "C:\Users\Cortney\Downloads"
Microsoft Windows 10 Home  (X64)
Model: HP 15 Notebook PC Manufacturer: HP
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/01/2017 09:01:34 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: DESKTOP-RQL0ORM)
Description: Activation of app Microsoft.Windows.Photos_8wekyb3d8bbwe!App failed with error: -2147023673 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (05/01/2017 06:54:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: PowerDVD14Agent.exe, version: 14.0.1.5418, time stamp: 0x55823d4f
Faulting module name: ntdll.dll, version: 10.0.14393.0, time stamp: 0x57898d9d
Exception code: 0xc0000005
Fault offset: 0x00044e7e
Faulting process id: 0x16a8
Faulting application start time: 0xPowerDVD14Agent.exe0
Faulting application path: PowerDVD14Agent.exe1
Faulting module path: PowerDVD14Agent.exe2
Report Id: PowerDVD14Agent.exe3
Faulting package full name: PowerDVD14Agent.exe4
Faulting package-relative application ID: PowerDVD14Agent.exe5
 
Error: (05/01/2017 06:31:21 PM) (Source: Application Error) (User: )
Description: Faulting application name: microsoftedgecp.exe, version: 11.0.14393.0, time stamp: 0x578997ee
Faulting module name: wpaxholder.dll, version: 10.0.14393.0, time stamp: 0x57899a62
Exception code: 0xc0000602
Fault offset: 0x00000000000046e9
Faulting process id: 0x9d4
Faulting application start time: 0xmicrosoftedgecp.exe0
Faulting application path: microsoftedgecp.exe1
Faulting module path: microsoftedgecp.exe2
Report Id: microsoftedgecp.exe3
Faulting package full name: microsoftedgecp.exe4
Faulting package-relative application ID: microsoftedgecp.exe5
 
Error: (05/01/2017 06:29:51 PM) (Source: Application Hang) (User: )
Description: The program MicrosoftEdgeCP.exe version 11.0.14393.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: 20c4
 
Start Time: 01d2c2c89acddc70
 
Termination Time: 43
 
Application Path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exe
 
Report Id: ac054d75-2ebd-11e7-a507-b05adad9d3d9
 
Faulting package full name: Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbwe
 
Faulting package-relative application ID: MicrosoftEdge
 
Error: (05/01/2017 04:02:06 PM) (Source: Application Error) (User: )
Description: Faulting application name: MRT.exe, version: 5.47.13703.0, time stamp: 0x58dec9f9
Faulting module name: combase.dll, version: 10.0.14393.0, time stamp: 0x57899850
Exception code: 0xc0000005
Fault offset: 0x000000000001b1e8
Faulting process id: 0x276c
Faulting application start time: 0xMRT.exe0
Faulting application path: MRT.exe1
Faulting module path: MRT.exe2
Report Id: MRT.exe3
Faulting package full name: MRT.exe4
Faulting package-relative application ID: MRT.exe5
 
Error: (05/01/2017 04:01:16 PM) (Source: Perflib) (User: )
Description: aspnet_stateC:\Windows\System32\aspnet_counters.dll8
 
Error: (05/01/2017 04:01:15 PM) (Source: Perflib) (User: )
Description: ASP.NET_4.0.30319C:\Windows\System32\aspnet_counters.dll8
 
Error: (05/01/2017 04:01:15 PM) (Source: Perflib) (User: )
Description: ASP.NET_2.0.50727
 
Error: (05/01/2017 04:01:15 PM) (Source: Perflib) (User: )
Description: ASP.NET_2.0.507278
 
Error: (05/01/2017 04:01:15 PM) (Source: Perflib) (User: )
Description: ASP.NETC:\Windows\System32\aspnet_counters.dll8
 
 
System errors:
=============
Error: (05/02/2017 10:26:20 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (05/01/2017 08:00:01 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{D63B10C5-BB46-4990-A94F-E40B9D520160}{9CA88EE3-ACB7-47C8-AFC4-AB702511C276}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (05/01/2017 07:18:56 PM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
 
Error: (05/01/2017 06:53:41 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (05/01/2017 06:53:25 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the 0087101493677460mcinstcleanup service to connect.
 
Error: (05/01/2017 06:52:57 PM) (Source: Service Control Manager) (User: )
Description: The Kingsoft_WPS_UpdateService service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.
 
 
Error: (05/01/2017 06:52:56 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Kingsoft_WPS_UpdateService service to connect.
 
Error: (05/01/2017 04:47:52 PM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
 
Error: (05/01/2017 04:20:42 PM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
 
Error: (05/01/2017 04:19:17 PM) (Source: ACPI) (User: )
Description: : The embedded controller (EC) did not respond within the specified timeout period. This may indicate that there is an error in the EC hardware or firmware or that the BIOS is accessing the EC incorrectly. You should check with your computer manufacturer for an upgraded BIOS. In some situations, this error may cause the computer to function incorrectly.
 
 
Microsoft Office Sessions:
=========================
Error: (05/01/2017 09:01:34 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: DESKTOP-RQL0ORM)
Description: Microsoft.Windows.Photos_8wekyb3d8bbwe!App-2147023673
 
Error: (05/01/2017 06:54:51 PM) (Source: Application Error)(User: )
Description: PowerDVD14Agent.exe14.0.1.541855823d4fntdll.dll10.0.14393.057898d9dc000000500044e7e16a801d2c2cdea96ad9aC:\Program Files (x86)\CyberLink\PowerDVD14\PowerDVD14Agent.exeC:\WINDOWS\SYSTEM32\ntdll.dlle2c0b92b-735f-4521-b6d1-b408cb537e73
 
Error: (05/01/2017 06:31:21 PM) (Source: Application Error)(User: )
Description: microsoftedgecp.exe11.0.14393.0578997eewpaxholder.dll10.0.14393.057899a62c000060200000000000046e99d401d2c2ca785a3641C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exeC:\WINDOWS\SYSTEM32\wpaxholder.dll33c5e86a-5afd-41de-85bd-514783bc9206Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweMicrosoftEdge
 
Error: (05/01/2017 06:29:51 PM) (Source: Application Hang)(User: )
Description: MicrosoftEdgeCP.exe11.0.14393.020c401d2c2c89acddc7043C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdgeCP.exeac054d75-2ebd-11e7-a507-b05adad9d3d9Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbweMicrosoftEdge
 
Error: (05/01/2017 04:02:06 PM) (Source: Application Error)(User: )
Description: MRT.exe5.47.13703.058dec9f9combase.dll10.0.14393.057899850c0000005000000000001b1e8276c01d2c2b517492905C:\WINDOWS\system32\MRT.exeC:\WINDOWS\System32\combase.dll88cf1ac0-6180-4693-824f-cc06d1310144
 
Error: (05/01/2017 04:01:16 PM) (Source: Perflib)(User: )
Description: aspnet_stateC:\Windows\System32\aspnet_counters.dll8
 
Error: (05/01/2017 04:01:15 PM) (Source: Perflib)(User: )
Description: ASP.NET_4.0.30319C:\Windows\System32\aspnet_counters.dll8
 
Error: (05/01/2017 04:01:15 PM) (Source: Perflib)(User: )
Description: ASP.NET_2.0.50727
 
Error: (05/01/2017 04:01:15 PM) (Source: Perflib)(User: )
Description: ASP.NET_2.0.507278
 
Error: (05/01/2017 04:01:15 PM) (Source: Perflib)(User: )
Description: ASP.NETC:\Windows\System32\aspnet_counters.dll8
 
 
=========================== Installed Programs ============================
 
12 Labours of Hercules III: Girl Power (HKLM-x32\...\WTA-dfc1107a-4746-448d-a994-4c3bb436eb13) (Version: 3.0.2.118 - WildTangent) Hidden
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.7.157 - Adobe Systems, Inc.)
Avast SecureLine (HKLM\...\{2CD3C92F-EDC5-4B02-9B0A-9C1D37C58EF5}_is1) (Version: 1.0.239.2 - AVAST Software)
Azkend 2: The World Beneath (HKLM-x32\...\WTA-cf7f92a3-a9f4-4b76-85b3-4229b1050124) (Version: 2.2.0.98 - WildTangent) Hidden
Barn Yarn Collector's Edition (HKLM-x32\...\WTA-db726381-26da-4ddd-8577-d5042e91e435) (Version: 3.0.2.48 - WildTangent) Hidden
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
Coyote The Outlander (HKLM-x32\...\WTA-b50663ab-30be-40be-a67d-03327bcbd244) (Version: 3.0.2.59 - WildTangent) Hidden
CyberLink PhotoDirector (HKLM\...\{5A454EC5-217A-42a5-8CE1-2DDEC4E70E01}) (Version: 5.0.5.6713 - CyberLink Corp.) Hidden
CyberLink PhotoDirector (HKLM-x32\...\InstallShield_{5A454EC5-217A-42a5-8CE1-2DDEC4E70E01}) (Version: 5.0.5.6713 - CyberLink Corp.)
CyberLink Power Media Player 14 (HKLM-x32\...\{32C8E300-BDB4-4398-92C2-E9B7D8A233DB}) (Version: 14.0.1.5418 - CyberLink Corp.)
CyberLink PowerDirector 12 (HKLM\...\{E1646825-D391-42A0-93AA-27FA810DA093}) (Version: 12.0.4.4301 - CyberLink Corp.) Hidden
CyberLink PowerDirector 12 (HKLM-x32\...\InstallShield_{E1646825-D391-42A0-93AA-27FA810DA093}) (Version: 12.0.4.4301 - CyberLink Corp.)
CyberLink YouCam (HKLM-x32\...\{A9CEDD6E-4792-493e-BB35-D86D2E188A5A}) (Version: 6.0.1.4301 - CyberLink Corp.)
Delicious: Emily's Wonder Wedding Premium Edition (HKLM-x32\...\WTA-6c6c6df3-8c57-4348-956c-81089ba92d7d) (Version: 3.0.2.59 - WildTangent) Hidden
DisableMSDefender (HKLM\...\{74FE39A0-FB76-47CD-84BA-91E2BBB17EF2}) (Version: 1.0.0 - Hewlett-Packard Company) Hidden
Dropbox 25 GB (HKLM-x32\...\{597A58EC-42D6-4940-8739-FB94491B013C}) (Version: 1.0.8.2 - Dropbox, Inc.)
Energy Star (HKLM\...\{465CA2B6-98AF-4E77-BE22-A908C34BB9EC}) (Version: 1.0.9 - Hewlett-Packard Company)
Entwined: The Perfect Murder (HKLM-x32\...\WTA-42c95f48-1b77-4fea-966d-0851068c5f50) (Version: 3.0.2.59 - WildTangent) Hidden
Evernote v. 5.8.6 (HKLM-x32\...\{FEDC7C10-EF67-11E4-9B07-00505695D7B0}) (Version: 5.8.6.7519 - Evernote Corp.)
Family Vacation 2: Road Trip (HKLM-x32\...\WTA-fbcc5ffb-b45e-4c8c-91d8-cd1ac297f368) (Version: 3.0.2.59 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 58.0.3029.81 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Home Makeover (HKLM-x32\...\WTA-442ad928-8016-4abf-80a9-385e1717cc1f) (Version: 3.0.2.59 - WildTangent) Hidden
HP Documentation (HKLM\...\HP_Documentation) (Version:  - HP)
HP Registration Service (HKLM\...\{D1E8F2D7-7794-4245-B286-87ED86C1893C}) (Version: 1.2.8293.5264 - Hewlett-Packard)
HP Support Assistant (HKLM-x32\...\{61EB474B-67A6-47F4-B1B7-386851BAB3D0}) (Version: 8.0.29.6 - Hewlett-Packard Company)
HP Support Solutions Framework (HKLM-x32\...\{D7D5F438-26EF-45AB-AB89-C476FBCF8584}) (Version: 12.0.26.62 - Hewlett-Packard Company)
HP System Event Utility (HKLM-x32\...\{8B4EE87E-6D40-4C91-B5E8-0DC77DC412F1}) (Version: 1.4.1 - Hewlett-Packard Company)
HP Welcome (HKLM\...\HPWelcome) (Version: 1.0 - Hewlett-Packard Company)
HP Wireless Button Driver (HKLM-x32\...\{EFA01423-3857-468C-B7B6-F30AA08E50BC}) (Version: 1.1.5.1 - Hewlett-Packard)
IGT Slots: Paradise Garden (HKLM-x32\...\WTA-80cf6dd9-1755-4324-a1f9-c38e5ea0dac7) (Version: 3.0.2.59 - WildTangent) Hidden
Imperial Island: Birth of an Empire (HKLM-x32\...\WTA-37ee6558-032d-49ca-a914-47307fecc8b5) (Version: 3.0.2.59 - WildTangent) Hidden
Intel® Chipset Device Software (HKLM-x32\...\{c6cff78a-cccb-49d5-be68-ae0ec5f0d48a}) (Version: 10.1.1.8 - Intel® Corporation) Hidden
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.4358 - Intel Corporation)
Intel® Trusted Execution Engine (HKLM\...\{176E2755-0A17-42C6-88E2-192AB2131278}) (Version: 1.0.0.1064 - Intel Corporation)
Jewel Match Snowscapes (HKLM-x32\...\WTA-d4d759a9-fd05-4611-a56a-f8860df4027e) (Version: 3.0.2.118 - WildTangent) Hidden
Living Legends: Frozen Beauty Collector's Edition (HKLM-x32\...\WTA-eee7f7a9-8ee1-434e-bede-e7cd0feb83a7) (Version: 3.0.2.59 - WildTangent) Hidden
Lost Lands: Dark Overlord Collector's Edition (HKLM-x32\...\WTA-47b19922-9431-4c7f-8a0e-b6085c441615) (Version: 3.0.2.59 - WildTangent) Hidden
Lost Souls: Timeless Fables Collector's Edition (HKLM-x32\...\WTA-0b51df77-3e24-4534-acd6-0452c55043d4) (Version: 3.0.2.59 - WildTangent) Hidden
Magic Heroes: Save Our Park (HKLM-x32\...\WTA-6b45c38f-8ea7-408e-84b2-867c31f14bd0) (Version: 3.0.2.59 - WildTangent) Hidden
Manor Memoirs Collector's Edition (HKLM-x32\...\WTA-cc68f581-925a-466a-b2e7-84f8fda6b481) (Version: 3.0.2.59 - WildTangent) Hidden
McAfee LiveSafe (HKLM-x32\...\MSC) (Version: 15.0.179 - McAfee, Inc.)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4693.1005 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6799.0327 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Mystery Expedition: Prisoners of Ice (HKLM-x32\...\WTA-fbb542cf-4da3-48ff-a658-6fd8c131bb97) (Version: 3.0.2.59 - WildTangent) Hidden
Plagiarii (HKLM-x32\...\WTA-3557ac8d-ee8b-45e8-bee5-26debd6e6623) (Version: 3.0.2.59 - WildTangent) Hidden
Polar Bowler 1st Frame (HKLM-x32\...\WTA-b66daa23-f4c0-44b0-a4ea-368f221217b1) (Version: 3.0.2.59 - WildTangent) Hidden
Realtek Card Reader (HKLM-x32\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 6.3.370.87 - Realtek Semiconductor Corp.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 10.1.505.2015 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7571 - Realtek Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{A5107464-AA9B-4177-8129-5FF2F42DD322}) (Version: 1.0.0.59 - REALTEK Semiconductor Corp.)
Runefall (HKLM-x32\...\WTA-d70ebc9d-4a5d-42a2-aa5b-6735e025966f) (Version: 3.0.2.126 - WildTangent) Hidden
Rush Hour! Gas Station (HKLM-x32\...\WTA-38947d9e-4a43-4aeb-88fe-1f0655090e7f) (Version: 3.0.2.59 - WildTangent) Hidden
Sky High Farm (HKLM-x32\...\WTA-ab72c504-b555-4fad-afc8-a5e420b75bca) (Version: 3.0.2.59 - WildTangent) Hidden
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.2.4.0 - Synaptics Incorporated)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App for HP (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp) (Version: 4.0.11.16 - WildTangent) Hidden
WPS Office (9.1.0.5113) (HKLM-x32\...\Kingsoft Office) (Version: 9.1.0.5113 - Kingsoft Corp.)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 49%
Total physical RAM: 3985.95 MB
Available physical RAM: 2010.48 MB
Total Virtual: 5393.95 MB
Available Virtual: 3389.08 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows) (Fixed) (Total:446.18 GB) (Free:393.36 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\DESKTOP-RQL0ORM
 
Administrator            Cortney                  DefaultAccount           
defaultuser0             Guest                    
 
 
**** End of log ****





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users