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new here, hello all!

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#1 tjbendler93


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Posted 01 May 2017 - 06:10 PM

hi, im super glad i found this forum and i hope it can be useful for me. can i get directed to where i can go for computer issues? my laptop was slow before, i did a factory reset and its just as slow as before.

Edited by tjbendler93, 01 May 2017 - 06:14 PM.

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#2 quietman7


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Posted 02 May 2017 - 06:55 AM

:welcome: to Bleeping Computer.

As a new member be sure to read the Bleeping Computer Welcome Guide and the following....


Slowness, freezing, booting, and performance issues as you describe are not uncommon, especially with older computers. There are various reasons for this besides malware - i.e. disk fragmentation, disk errors, corrupt system files, too many startup programs, unnecessary services running, not enough RAM, dirty hardware components, etc. As you use your system it becomes filled with more files/programs and has a natural tendency to slow down and behave oddly so cleaning and regular maintenance is essential. If you're not finding evidence of malware infection, the problem could be related to one of these areas.


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