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My laptop loses recent data when it shuts down


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23 replies to this topic

#1 TheGreatOBO

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Posted 01 May 2017 - 08:21 AM

My Sony Vaio SVF15212CXW loses part of the data saved onto it when it shuts down. Only some files do it and it is really unpredictable. I think it might be a hardware issue as it did not do it from the beginning and it usually happens when it is not shut down in the start menu, though it will even if I do. Below I have listed specifications 

 

Specs:

http://speccy.piriform.com/results/JtoDQvOE5tmdFrFRl5PFA4f

Thanks ahead of time and let me know of things I should specify. 


Edited by TheGreatOBO, 01 May 2017 - 10:03 AM.


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#2 hamluis

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Posted 01 May 2017 - 09:22 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 RolandJS

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Posted 01 May 2017 - 09:39 AM

I'm wondering if the write-ahead cache is acting up...

(I see Hamlius and I posted at the same time...follow Hamlius' advice, he will not steer you wrong!)


Edited by RolandJS, 01 May 2017 - 09:42 AM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#4 RolandJS

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Posted 01 May 2017 - 09:40 AM

[laptop glitch, double post]


Edited by RolandJS, 01 May 2017 - 09:42 AM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#5 TheGreatOBO

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Posted 01 May 2017 - 09:56 AM

specs

http://speccy.piriform.com/results/JtoDQvOE5tmdFrFRl5PFA4f


Edited by TheGreatOBO, 01 May 2017 - 10:02 AM.


#6 TheGreatOBO

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Posted 01 May 2017 - 09:58 AM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Robby (administrator) on 01-05-2017 at 10:39:26
Running from "C:\Users\TEMP\Downloads"
Microsoft Windows 8  (X64)
Model: SVF15212CXW Manufacturer: Sony Corporation
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (05/01/2017 10:37:03 AM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 10.0.9200.17148 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 16b0
Start Time: 01d2c28819b6ae15
Termination Time: 31
Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Report Id: a1df3daf-2e7b-11e7-bef5-e75febbe560a
Faulting package full name: 
Faulting package-relative application ID:
 
Error: (05/01/2017 10:34:51 AM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 10.0.9200.17148, time stamp: 0x544c16cd
Faulting module name: jscript9.dll, version: 10.0.9200.17148, time stamp: 0x544c2195
Exception code: 0xc0000005
Fault offset: 0x00062694
Faulting process id: 0x470
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3
Faulting package full name: IEXPLORE.EXE4
Faulting package-relative application ID: IEXPLORE.EXE5
 
Error: (05/01/2017 10:32:44 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b6414 4ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_mic rosoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_ 418ab7ef718b27ef.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_ none_893 7eec6860750f5.manifest.
 
Error: (05/01/2017 10:28:17 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef7 18b27ef.manifest3. A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200. 16579_none_418 ab7ef718b27ef.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937 eec6860750f5.manifest.
 
Error: (05/01/2017 10:28:17 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b641 44cc f1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_ microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418a b7ef718b27ef.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937ee c6860750f5.manifest.
 
Error: (05/01/2017 10:12:48 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b6 4144cc f1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_ micro soft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1 df_6.0.9200.16579 _none_418ab7ef718b27ef.manifest.
Component 2: C:\Windows\WinSxS\man ifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_893 7eec6860750f5.manifest.
 
Error: (05/01/2017 10:11:04 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418 ab7ef718b27ef.manifest3.A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b6414 4ccf1df_6.0.9200.16579_none _418ab7ef718b27ef.manifest.
Component 2: C:\Windows \WinSxS\manif ests\ x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937 eec6860750f5.manifest.
 
Error: (05/01/2017 10:11:04 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest2" on line C:\Windows\WinSxS\manifests\amd64_micr osoft .windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab 7ef718b27ef.manifest3.A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifest.
 
Error: (05/01/2017 10:09:06 AM) (Source: Application Error) (User: )
Description: Faulting application name: bcmwltry.exe, version: 6.30.59.125, time stamp: 0x5114b33d
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000007fbca857486
Faulting process id: 0x534
Faulting application start time: 0xbcmwltry.exe0
Faulting application path: bcmwltry.exe1
Faulting module path: bcmwltry.exe2
Report Id: bcmwltry.exe3
Faulting package full name: bcmwltry.exe4
Faulting package-relative application ID: bcmwltry.exe5
 
Error: (05/01/2017 10:08:51 AM) (Source: Microsoft-Windows-User Profiles Service) (User: RobbySony)
Description: Windows cannot find the local profile and is logging you on with a temporary profile. Changes you make to this profile will be lost when you log off.
 
System errors:
=============
Error: (05/01/2017 10:07:50 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0xc000014d0
 
Error: (05/01/2017 10:08:08 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 9:40:07 AM on ‎5/‎1/‎2017 was unexpected.
 
Error: (05/01/2017 09:51:50 AM) (Source: Intel® PROSet/Wireless NFC Software) (User: )
Description: Stack Initialization is failed.
 
Error: (05/01/2017 09:14:44 AM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0xc000014d0
 
Error: (05/01/2017 09:07:43 AM) (Source: DCOM) (User: RobbySony)
Description: C:\Windows\system32\DllHost.exe /Processid:{AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}31{AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (04/28/2017 05:27:00 PM) (Source: Service Control Manager) (User: )
Description: The Windows Media Player Network Sharing Service service depends on the Windows Search service which failed to start because of the following error: %%1070 = After starting, the service hung in a start-pending state.
 
Error: (04/28/2017 05:27:00 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service hung on starting.
 
Error: (04/28/2017 05:23:54 PM) (Source: Service Control Manager) (User: )
Description: The Windows Search service hung on starting.
 
Error: (04/28/2017 05:17:37 PM) (Source: Microsoft-Windows-Kernel-General) (User: NT AUTHORITY)
Description: 0xc000014d0
 
Error: (04/27/2017 07:18:49 AM) (Source: NetBT) (User: )
Description: The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.0.120.
The computer with the IP address 192.168.0.1 did not allow the name to be claimed bythis computer.
 
Microsoft Office Sessions:
=========================
Error: (05/01/2017 10:37:03 AM) (Source: Application Hang)(User: )
Description: IEXPLORE.EXE10.0.9200.1714816b001d2c28819b6ae1531C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEa1df3daf-2e7b-11e7-bef5-e75febbe560a
 
Error: (05/01/2017 10:34:51 AM) (Source: Application Error)(User: )
Description: IEXPLORE.EXE10.0.9200.17148544c16cdjscript9.dll10.0.9200.17148544c2195c00000050006269447001d2c28737b9d539C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXEC:\Windows\SYSTEM32\jscript9.dll55485f3e-2e7b-11e7-bef5-e75febbe560a
 
Error: (05/01/2017 10:32:44 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418a b7ef718b27ef.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200. 16579_none_8937eec6860750f5.manifestC:\Program Files (x86)\Audacity\audacity.exe
 
Error: (05/01/2017 10:28:17 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windo ws.commo n-con trols_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifestC:\Program Files (x86)\Audacity\audacity.exe
 
Error: (05/01/2017 10:28:17 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows. common -controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifestC:\Program Files (x86)\Audacity\audacity.exe
 
Error: (05/01/2017 10:12:48 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows .common-controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifestC:\Program Files (x86)\Audacity\audacity.exe
 
Error: (05/01/2017 10:11:04 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16579_none_418ab7ef718b27ef.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.c ommon -controls_6595b64144ccf1df_6.0.9200.16579_none_8937eec6860750f5.manifestC:\Program Files (x86)\Audacity\audacity.exe
 
Error: (05/01/2017 10:11:04 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200 .16579_none_418ab 7ef718b27ef.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200 .16579_none_8937eec6860750f5.manifestC:\Program Files (x86)\Audacity\audacity.exe
 
Error: (05/01/2017 10:09:06 AM) (Source: Application Error)(User: )
Description: bcmwltry.exe6.30.59.1255114b33dunknown0.0.0.000000000c0000005000007fbca85748653401d2c28460b28c4dC:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\bcmwltry.exeunknownbc5647d9-2e77-11e7-bef5-e75febbe560a
 
Error: (05/01/2017 10:08:51 AM) (Source: Microsoft-Windows-User Profiles Service)(User: RobbySony)
Description: 
 
CodeIntegrity Errors:
===================================
  Date: 2014-12-10 08:35:56.030
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\Drivers\v7_usb.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
=========================== Installed Programs ============================
ACID Music Studio 9.0 (HKLM-x32\...\{78EB80B0-18A0-11E2-9761-F04DA23A5C58}) (Version: 9.0.35 - Sony)
Adobe Reader XI  MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.00 - Adobe Systems Incorporated)
Apple Application Support (32-bit) (HKLM-x32\...\{7FA9ECCF-A2DE-4DA1-BFF3-81260DBDA68F}) (Version: 4.1.2 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{691F30EB-9009-475A-B8A9-E1BF39598FD5}) (Version: 4.1.2 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
Audacity 2.1.3 (HKLM-x32\...\Audacity®_is1) (Version: 2.1.3 - Audacity Team)
AudioBox version 1.2 (HKLM\...\{554BB593-3543-4AEB-A192-2AC87EC3FF31}_is1) (Version: 1.2 - PreSonus)
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.3.2291 - AVAST Software)
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Broadcom 802.11 Network Adapter (HKLM\...\Broadcom 802.11 Network Adapter) (Version: 6.30.223.181 - Broadcom Corporation)
Broadcom Wireless Utility (HKLM\...\{4CDA59B9-7AD3-4283-9F5C-BC469FF975B6}) (Version: 6.30.59.125 - Broadcom Corporation)
Chromium (HKLM-x32\...\{31AAD96A-612A-08EA-D0AA-786A002AABEA}) (Version:  - )
CyberLink Power2Go 8 (HKLM-x32\...\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}) (Version: 8.0.0.2529 - CyberLink Corp.)
CyberLink PowerDVD (HKLM-x32\...\InstallShield_{A8516AC9-AAF1-47F9-9766-03E2D4CDBCF8}) (Version: 9.0.6426.52 - CyberLink Corp.)
DENON DJ ASIO for DJ Controller (HKLM\...\{A4DEAEA9-724B-4A28-A2B7-F4794FC2C4F8}) (Version: 1.0.0 - D&M Holdings Inc.)
DJ Intro version 1.0.9 (HKLM-x32\...\{36625871-9D4B-4046-A837-677974F51CAC}_is1) (Version: 1.0.9 - Serato Audio Research)
DVD Architect Studio 5.0 (HKLM-x32\...\{42C509F1-C451-11E1-AEC9-F04DA23A5C58}) (Version: 5.0.161 - Sony)
ESDL (HKLM-x32\...\{9A2CA016-1C4C-4D44-BF70-C2C8639C34A4}) (Version: 1.0.0 - Sony Corporation) Hidden
Express Burn (HKLM-x32\...\ExpressBurn) (Version: 4.68 - NCH Software)
FDUx86 (HKLM-x32\...\{3490653F-2789-46A1-B1BF-6BD4CF4131AB}) (Version: 1.0.0 - Sony Corporation) Hidden
Free YouTube Downloader 4.1.630 (HKLM-x32\...\{A7E19604-93AF-4611-8C9F-CE509C2B286F}_is1) (Version:  - HOW Inc.)
GEAR driver installer for AMD64 and Intel EM64T (HKLM\...\{50CBBEC7-1010-41C5-8718-A1A6FEDD9C3A}) (Version: 2.003.1 - GEAR Software, Inc.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 58.0.3029.81 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{F9B579C2-D854-300A-BE62-A09EB9D722E4}) (Version: 5.41.3.0 - Google)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.1.0.1281 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.3372 - Intel Corporation)
Intel® PROSet/Wireless NFC Software (HKLM\...\Intel® PROSet/Wireless NFC Software) (Version: 1.1.1.002 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 11.6.0.1030 - Intel Corporation)
Intel® SDK for OpenCL - CPU Only Runtime Package (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version: 2.0.0.37149 - Intel Corporation)
ITCH (HKLM-x32\...\{B18C2CFF-4D2D-490E-A8CD-9AA2C4AB9CDE}) (Version: 2.2.0 - Serato Audio Research)
iTunes (HKLM\...\{FBEB98F8-64E4-4FA3-A15E-4A9F42FF962E}) (Version: 12.3.2.35 - Apple Inc.)
Java 8 Update 66 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218066F0}) (Version: 8.0.660.18 - Oracle Corporation)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4454.1510 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.41212.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106 (HKLM-x32\...\{6e8f74e0-43bd-4dce-8477-6ff6828acc07}) (Version: 11.0.51106.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24123 (HKLM-x32\...\{2cbcedbb-f38c-48a3-a3e1-6c6fd821a7f4}) (Version: 14.0.24123.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24123 (HKLM-x32\...\{206898cc-4b41-4d98-ac28-9f9ae57f91fe}) (Version: 14.0.24123.0 - Microsoft Corporation)
MixMeister Studio 7.2.2 (HKLM-x32\...\MixMeister Studio 7.2.2_is1) (Version:  - )
MixPad Multitrack Recording Software (HKLM-x32\...\MixPad) (Version: 3.61 - NCH Software)
Movie Studio Platinum 12.0 (64-bit) (HKLM\...\{1C8AC59F-6464-11E2-A0C0-F04DA23A5C58}) (Version: 12.0.756 - Sony)
Networkx64 (HKLM\...\{AD1A77F2-5E5F-4A1C-A5C5-74CE7CEC5EC6}) (Version: 1.0.0 - Sony Corporation) Hidden
NFC Connection Utility (HKLM\...\{F3FC1B12-45AA-4ACE-AD9F-DFD87BE9457E}) (Version: 1.0.0.14100 - Sony Corporation)
PlayMemories Home (HKLM-x32\...\{1E5C7043-09C5-4974-A69F-A5271FD82BBC}) (Version: 7.0.02.14060 - Sony Corporation)
PreSonus Studio One 3 (HKLM-x32\...\PreSonus Studio One 3) (Version: 3.3.3.41198 - PreSonus Audio Electronics)
QuickTime 7 (HKLM-x32\...\{80CEEB1E-0A6C-45B9-A312-37A1D25FDEBC}) (Version: 7.78.80.95 - Apple Inc.)
Reader for PC (HKLM-x32\...\{25340F94-F74E-4CCF-ABDF-ECBCF03911BE}) (Version: 2.0.00.07121 - Sony Corporation)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.10.1226.2012 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7177 - Realtek Semiconductor Corp.)
Realtek PCIE Card Reader (HKLM-x32\...\{0D61A55C-3ADC-409F-BF5B-A1766D1F5944}) (Version: 6.2.9200.28135 - Realtek Semiconductor Corp.)
Restore (HKLM-x32\...\{ECCEB4D0-7080-4F8A-B498-E40A32A4FBED}) (Version: 1.0.0 - Sony Corporation) Hidden
SafeZone Stable 3.55.2393.596 (HKLM-x32\...\SafeZone 3.55.2393.596) (Version: 3.55.2393.596 - Avast Software) Hidden
Serato DJ  (HKLM-x32\...\{B3747D9F-437E-4770-8EFC-09A665FBCAED}) (Version: 1.9.5.1695 - Serato) Hidden
Serato DJ  (HKLM-x32\...\{e056a9a5-9111-42d9-a614-40a8360c685b}) (Version: 1.9.5.1695 - )
Sound Forge Audio Studio 10.0 (HKLM-x32\...\{7A263871-BEEC-11E1-AC53-F04DA23A5C58}) (Version: 10.0.178 - Sony)
Sparkol Tawe (HKLM-x32\...\{C55DB134-D318-450A-9606-D43439D6705F}) (Version: 1.1.34 - Sparkol)
Sparkol VideoScribe (HKLM-x32\...\{DF47AD6C-E2B1-4B07-9189-E21A3C317F27}) (Version: 2.3.6012 - Sparkol) Hidden
Sparkol VideoScribe (HKLM-x32\...\Sparkol VideoScribe 2.3.6012) (Version: 2.3.6012 - Sparkol)
SSLx64 (HKLM\...\{312395BC-7CC2-434C-A660-30250276A926}) (Version: 1.0.0 - Sony Corporation ) Hidden
SSLx86 (HKLM-x32\...\{63C43435-F428-42BA-8E7B-5848749D9262}) (Version: 1.0.0 - Sony Corporation ) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.2.4 - Synaptics Incorporated)
V7 USB Audio driver (HKLM\...\USB_AUDIO_DEusb-audio.deNumarkV7) (Version:  - )
VAIO - Xperia Link (HKLM-x32\...\{D91558BF-D1F3-411F-AEFE-8774CB406512}) (Version: 1.4.0.15030 - Sony Corporation)
VAIO BIOS Data Transfer Utility (HKLM-x32\...\{5D772F4A-53DE-4E1F-83F5-B08DFF106C60}) (Version: 1.0.0.02050 - Sony Corporation) Hidden
VAIO Care (HKLM\...\{404D6E7E-948E-4D2E-9540-59550AB59D4F}) (Version: 8.4.5.06026 - Sony Corporation)
VAIO Care Hardware Diagnostics Plugin (HKLM-x32\...\{EC153498-00E1-4C9C-89BE-81527C6750BE}) (Version: 4.11.1.11210 - Sony Corporation)
VAIO Care Recovery (HKLM\...\{15B9204E-BA09-485E-8F2C-094AC0077664}) (Version: 1.1.2.13230 - Sony Corporation)
VAIO Control Center (HKLM-x32\...\{8E797841-A110-41FD-B17A-3ABC0641187A}) (Version: 6.2.0.03070 - Sony Corporation)
VAIO CPU Fan Diagnostic (HKLM-x32\...\{BCE6E3D7-B565-4E1B-AC77-F780666A35FB}) (Version: 1.2.0.03050 - Sony Corporation)
VAIO Data Restore Tool (HKLM-x32\...\{57B955CE-B5D3-495D-AF1B-FAEE0540BFEF}) (Version: 1.11.0.13250 - Sony Corporation)
VAIO Easy Connect (HKLM-x32\...\{7C80D30A-AC02-4E3F-B95D-29F0E4FF937B}) (Version: 8.4.4.07220 - Sony Corporation) Hidden
VAIO Gesture Control (HKLM-x32\...\{692955F2-DE9F-4078-8FAA-858D6F3A1776}) (Version: 2.2.0.01230 - Sony Corporation)
VAIO Gesture Control (HKLM-x32\...\{9CE67959-AF22-4D93-8D49-CB73F015628E}) (Version: 2.2.0.01230 - Sony Corporation) Hidden
VAIO Health Report (HKLM-x32\...\VAIO Health Report1.0) (Version: 1.0 - Sony Electronics)
VAIO Image Optimizer (HKLM-x32\...\{5597C927-029A-46A7-A0C0-8DABD9891A50}) (Version: 3.1.00.14260 - Sony Corporation) Hidden
VAIO Image Optimizer (HKLM-x32\...\InstallShield_{5597C927-029A-46A7-A0C0-8DABD9891A50}) (Version: 3.2.00.07040 - Sony Corporation)
VAIO Improvement (HKLM-x32\...\{3A26D9BD-0F73-432D-B522-2BA18138F7EF}) (Version: 2.2.0.01240 - Sony Corporation)
VAIO Media Server Settings (HKLM\...\{62A172B2-550E-499D-9A82-5190D18390AA}) (Version: 1.1.0.02220 - Sony Corporation)
VAIO Movie Creator (HKLM-x32\...\{C2CC5822-32E6-4D21-88EA-DE8CED09EE2F}) (Version: 4.1.01.15140 - Sony Corporation) Hidden
VAIO Movie Creator (HKLM-x32\...\InstallShield_{C2CC5822-32E6-4D21-88EA-DE8CED09EE2F}) (Version: 4.2.00.07040 - Sony Corporation)
VAIO Sample Music (HKLM-x32\...\{FBEE3D44-0933-4B84-BB6A-49957F89187F}) (Version: 1.0.0.03051 - Sony Corporation)
VAIO Transfer Support (HKLM-x32\...\{5DDAFB4B-C52E-468A-9E23-3B0CEEB671BF}) (Version: 1.9.0.11060 - Sony Corporation)
VAIO Update (HKLM-x32\...\{9FF95DA2-7DA1-4228-93B7-DED7EC02B6B2}) (Version: 7.2.0.16270 - Sony Corporation)
VCCx64 (HKLM\...\{25ECAFCB-DCFB-4FCE-A5B2-772A57F59860}) (Version: 1.0.0 - Sony Corporation) Hidden
VCCx64 (HKLM\...\{AB447E3B-7A95-4CA6-8ECD-B25C96314B67}) (Version: 1.0.0 - Sony Corporation) Hidden
VCCx86 (HKLM-x32\...\{AFDC0CC0-39E8-42C0-9823-2C1C182676DC}) (Version: 1.0.0 - Sony Corporation) Hidden
VCCx86 (HKLM-x32\...\{B31938C7-7E97-49EE-8F88-951E156268A3}) (Version: 1.0.0 - Sony Corporation) Hidden
VHD (HKLM-x32\...\{9D8112DB-3490-4BF1-AAFA-1D224FFB5D3C}) (Version: 1.0.0 - Sony Corporation) Hidden
Virtual Audio Cable 4.15 (HKLM\...\Virtual Audio Cable 4.15) (Version:  - )
VirtualDJ 8 (HKLM-x32\...\{24F8CB37-888B-41E6-B119-CDC3F5075F57}) (Version: 8.0.2483.0 - Atomix Productions)
VirtualDJ 8 (HKLM-x32\...\{25475E6F-4477-4E64-97BF-D4C8B9338A46}) (Version: 8.2.3696.0 - Atomix Productions)
VirtualDJ 8 (HKLM-x32\...\{2C513174-818D-4D9E-B88F-3E2872BACA20}) (Version: 8.2.3493.0 - Atomix Productions)
VirtualDJ 8 (HKLM-x32\...\{68A952A1-F666-4A5F-98C9-03EE9625B2E2}) (Version: 8.1.2857.0 - Atomix Productions)
VirtualDJ 8 (HKLM-x32\...\{72BC06DD-0194-4066-B981-3C9FF3C0D837}) (Version: 8.2.3678.0 - Atomix Productions)
VirtualDJ 8 (HKLM-x32\...\{9FB0C789-72AB-4AE2-B04C-34ED8B94AC4B}) (Version: 8.2.3523.0 - Atomix Productions)
VirtualDJ 8 (HKLM-x32\...\{AC964E48-8E21-4622-9073-AD42BC6A57B1}) (Version: 8.2.3343.0 - Atomix Productions)
VirtualDJ 8 (HKLM-x32\...\{B7D6C720-CB38-41AA-9804-0AA2090BE1B5}) (Version: 8.2.3573.0 - Atomix Productions)
VirtualDJ Home FREE (HKLM-x32\...\{77C2D5D4-ADC5-49F9-B36E-5992FCF35EA3}) (Version: 7.4.1 - Atomix Productions)
VIx64 (HKLM\...\{D55EAC07-7207-44BD-B524-0F063F327743}) (Version: 1.0.0 - Sony Corporation) Hidden
VIx86 (HKLM-x32\...\{D17C2A58-E0EA-4DD7-A2D6-C448FD25B6F6}) (Version: 1.0.0 - Sony Corporation) Hidden
VPMx64 (HKLM\...\{DBEAA361-F8A4-4298-B41C-9E9DCB9AAB84}) (Version: 1.0.0 - Sony Corporation ) Hidden
VSSTx64 (HKLM\...\{4F31AC31-0A28-4F5A-8416-513972DA1F79}) (Version: 1.0.0 - Sony Corporation ) Hidden
VSSTx86 (HKLM-x32\...\{B24BB74E-8359-43AA-985A-8E80C9219C70}) (Version: 1.0.0 - Sony Corporation) Hidden
VUx64 (HKLM\...\{A0A2BE14-D3FF-41C8-9545-4B130E3FE9A4}) (Version: 1.2.0 - Sony Corporation) Hidden
VUx86 (HKLM-x32\...\{D04F1D22-4A47-42C6-A2B9-094A7B844D9B}) (Version: 1.2.0 - Sony Corporation) Hidden
VWSTx86 (HKLM-x32\...\{B8991D99-88FD-41F2-8C32-DB70278D5C30}) (Version: 1.0.0 - Sony Corporation) Hidden
WavePad Sound Editor (HKLM-x32\...\WavePad) (Version:  - NCH Software)
WIDCOMM Bluetooth Software (HKLM\...\{C6D9ED03-6FCF-4410-9CB7-45CA285F9E11}) (Version: 12.0.0.6400 - Broadcom Corporation)
WinZip 21.0 (HKLM\...\{CD95F661-A5C4-44F5-A6AA-ECDD91C2410B}) (Version: 21.0.12288 - WinZip Computing, S.L. )
XperiaLinkx86 (HKLM-x32\...\{EE402ACB-8269-4E44-9CA1-D81FDC4B4545}) (Version: 1.0.0 - Sony Corporation) Hidden
 
========================= Memory info: ===================================
Percentage of memory in use: 44%
Total physical RAM: 3974.8 MB
Available physical RAM: 2188.16 MB
Total Virtual: 8070.8 MB
Available Virtual: 6300.04 MB
 
========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:433.63 GB) (Free:237.01 GB) NTFS
 
========================= Users: ========================================
User accounts for \\ROBBYSONY
 
Administrator            Guest                    Robby                    
 
 
**** End of log ****

Edited by hamluis, 01 May 2017 - 11:50 AM.


#7 TheGreatOBO

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Posted 01 May 2017 - 10:00 AM

hopefully this helps    :bananas:

When files are saved to my personal folder, in the local disk, they do not get deleted..


Edited by hamluis, 01 May 2017 - 11:52 AM.
Merged posts - Hamluis.


#8 JohnC_21

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Posted 01 May 2017 - 10:08 AM

Firstly, if you have not backed up your personal data on this hard drive do it now. From the speccy report you hard drive has 8124 reallocated sectors. This is a sign of a failing drive.

 

After backing up your important data run the short and long tests of Seatools for Windows.

 

http://www.seagate.com/support/downloads/seatools/

 

If it passes then consider disabling fast startup. This creates a hibernation file at shutdown. It's possible this is getting corrupted.

 

https://www.eightforums.com/tutorials/6320-fast-startup-turn-off-windows-8-a.html



#9 TheGreatOBO

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Posted 01 May 2017 - 10:17 AM

Will running seatools hurt my drive



#10 TheGreatOBO

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Posted 01 May 2017 - 10:25 AM

It passed the short generic test.



#11 RolandJS

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Posted 01 May 2017 - 10:37 AM

Before running any further hard-drive hardware tests, please make sure you have added, today if not yesterday, to your already-existing collection of OS and Data partition backups.


"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#12 TheGreatOBO

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Posted 01 May 2017 - 10:43 AM

My hard drive already had all important data wiped before I even could make a backup. At this point it is almost totally empty because everything from it was erased.



#13 JohnC_21

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Posted 01 May 2017 - 10:51 AM

The test will not hurt the drive unless the drive is in a state of failure and the stress of the test pushes it over. Do the long generic. This will take awhile. If that passes then disable fast startup.



#14 TheGreatOBO

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Posted 01 May 2017 - 02:48 PM

It just passed the long test on sea-tools



#15 JohnC_21

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Posted 01 May 2017 - 03:12 PM

Disable fast startup and reboot. Other than that I would have no idea why you are losing data. 

 

I do notice you have avast Safezone. This is a type of sandbox. Possibly the default is for all files to be saved in your personal folder. Anything saved outside of the personal folder would be gone as you are in a sandbox environment.

 

https://blog.avast.com/what-is-safezone-browser






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