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Not recognizing my wireless adapter


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3 replies to this topic

#1 TheMiddleChild

TheMiddleChild

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  • Local time:01:22 AM

Posted 01 May 2017 - 08:08 AM

I have a Toshiba Satellite C75D-A running Windows 10 v. 1607 it is a 64-bit OS and up until yesterday I had a wireless connection. I am now running a wired connection because for some reason my wireless adapter (I guess) is no longer recognized by my system. I was logging in to a site, the computer slowed down to almost nothing, restarted itself and then when it came back on told me I had no wireless. The window where my connection options usually are was empty, was not even showing the secured networks around me. I do have cable based internet and am not sure what happened.

 

I did try uninstalling and reinstalling drivers but that did not work. So I am coming here in hopes that maybe you can help me figure out if there is a solution to this issue. Out of desperation tried to go back to last restore point and that sent back an error. I am at a lss and am hoping maybe someone can help me sort this out. Thank you in advance

 

 

 

 

 

The log from MiniToolBox

 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Tammie Gaskins (administrator) on 01-05-2017 at 09:05:13
Running from "C:\Users\Tammie Gaskins\Downloads"
Microsoft Windows 10 Home  (X64)
Model: Satellite C75D-A Manufacturer: TOSHIBA
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
Windows IP Configuration
 
Successfully flushed the DNS Resolver Cache.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
ProxyServer: http=127.0.0.1:64550
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
========================= IP Configuration: ================================
 
Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.30) = Ethernet (Connected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : TammieToshiba
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Ethernet adapter Ethernet:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.30)
   Physical Address. . . . . . . . . : 08-9E-01-B7-48-94
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : ::c5d6:aeca:23c:e461(Preferred) 
   Temporary IPv6 Address. . . . . . : ::f875:a44b:20ae:dea2(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::c5d6:aeca:23c:e461%3(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Sunday, April 30, 2017 9:30:13 PM
   Lease Expires . . . . . . . . . . : Monday, May 1, 2017 10:00:13 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 218668545
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-40-40-48-08-9E-01-B7-48-94
   DNS Servers . . . . . . . . . . . : 75.114.81.1
                                       75.114.81.2
   NetBIOS over Tcpip. . . . . . . . : Enabled
Server:  75-114-81-1.net.bhntampa.com
Address:  75.114.81.1
 
Name:    google.com
Addresses:  2607:f8b0:4002:802::200e
 74.125.21.139
 74.125.21.101
 74.125.21.100
 74.125.21.102
 74.125.21.138
 74.125.21.113
 
 
Pinging google.com [173.194.219.100] with 32 bytes of data:
Reply from 173.194.219.100: bytes=32 time=30ms TTL=45
Reply from 173.194.219.100: bytes=32 time=27ms TTL=45
 
Ping statistics for 173.194.219.100:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 27ms, Maximum = 30ms, Average = 28ms
Server:  75-114-81-1.net.bhntampa.com
Address:  75.114.81.1
 
Name:    yahoo.com
Addresses:  2001:4998:58:c02::a9
 2001:4998:44:204::a7
 2001:4998:c:a06::2:4008
 98.139.183.24
 206.190.36.45
 98.138.253.109
 
 
Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=52ms TTL=44
Reply from 98.139.183.24: bytes=32 time=52ms TTL=44
 
Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 52ms, Maximum = 52ms, Average = 52ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
  3...08 9e 01 b7 48 94 ......Qualcomm Atheros AR8162/8166/8168 PCI-E Fast Ethernet Controller (NDIS 6.30)
  1...........................Software Loopback Interface 1
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1      192.168.0.2     35
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    331
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    331
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    331
      192.168.0.0    255.255.255.0         On-link       192.168.0.2    291
      192.168.0.2  255.255.255.255         On-link       192.168.0.2    291
    192.168.0.255  255.255.255.255         On-link       192.168.0.2    291
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    331
        224.0.0.0        240.0.0.0         On-link       192.168.0.2    291
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    331
  255.255.255.255  255.255.255.255         On-link       192.168.0.2    291
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  3    291 ::/64                    On-link
  1    331 ::1/128                  On-link
  3    291 ::c5d6:aeca:23c:e461/128 On-link
  3    291 ::f875:a44b:20ae:dea2/128
                                    On-link
  3    291 fe80::/64                On-link
  3    291 fe80::c5d6:aeca:23c:e461/128
                                    On-link
  1    331 ff00::/8                 On-link
  3    291 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\WINDOWS\SysWOW64\napinsp.dll [55808] (Microsoft Corporation)
Catalog5 02 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 03 C:\WINDOWS\SysWOW64\pnrpnsp.dll [70656] (Microsoft Corporation)
Catalog5 04 C:\WINDOWS\SysWOW64\NLAapi.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog5 06 C:\WINDOWS\SysWOW64\winrnr.dll [24064] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [94208] (Apple Computer, Inc.)
Catalog5 08 C:\WINDOWS\SysWOW64\wshbth.dll [51712] (Microsoft Corporation)
Catalog9 01 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 02 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 03 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 04 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 05 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 06 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 07 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 08 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 09 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 10 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 11 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 12 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
Catalog9 13 C:\WINDOWS\SysWOW64\mswsock.dll [306016] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [80896] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [31744] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [62976] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 12 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
x64-Catalog9 13 C:\Windows\System32\mswsock.dll [357216] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (04/30/2017 05:53:02 PM) (Source: Office 2013 Licensing Service) (User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (04/30/2017 04:38:10 PM) (Source: Application Hang) (User: )
Description: The program opera.exe version 44.0.2510.1449 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
 
Process ID: 1d18
 
Start Time: 01d2c1f17be1a533
 
Termination Time: 12
 
Application Path: C:\Program Files (x86)\Opera\44.0.2510.1449\opera.exe
 
Report Id: e5e30042-2de4-11e7-bf81-a404af9d7440
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (04/30/2017 04:21:27 PM) (Source: RasClient) (User: )
Description: CoId={3F5AC1A6-AA06-486C-80B0-FE37D9D6C73F}: The user SYSTEM dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.
 
Error: (04/30/2017 04:21:04 PM) (Source: RasClient) (User: )
Description: CoId={D40EAC2F-C36E-4A86-8CD7-5DC910FF29F5}: The user SYSTEM dialed a connection named Broadband Connection which has failed. The error code returned on failure is 0.
 
Error: (04/30/2017 04:20:56 PM) (Source: RasClient) (User: )
Description: CoId={742D8736-FEF7-404F-A3CD-BA58BBF8C760}: The user SYSTEM dialed a connection named Broadband Connection which has failed. The error code returned on failure is 651.
 
Error: (04/30/2017 04:05:33 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: TAMMIETOSHIBA)
Description: Activation of app AMCNetworkEntertainmentLL.AMCStorySync_gan8j5sbebgq4!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (04/30/2017 04:05:33 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: TAMMIETOSHIBA)
Description: Activation of app Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe!App failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (04/30/2017 04:05:33 PM) (Source: Microsoft-Windows-Immersive-Shell) (User: TAMMIETOSHIBA)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927141 See the Microsoft-Windows-TWinUI/Operational log for additional information.
 
Error: (04/30/2017 02:43:27 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Scheduled Checkpoint). Additional information: 0x80070091.
 
Error: (04/30/2017 02:02:00 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
 
 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
.
 
 
System errors:
=============
Error: (04/30/2017 09:33:15 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: {784E29F4-5EBE-4279-9948-1E8FE941646D}
 
Error: (04/30/2017 09:30:05 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalActivation{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}{F72671A9-012C-4725-9D2F-2A4D32D65169}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)UnavailableUnavailable
 
Error: (04/30/2017 09:28:25 PM) (Source: DCOM) (User: TAMMIETOSHIBA)
Description: "BackgroundTransferHost.exe" -ServerName:BackgroundTransferHost.231Windows.Networking.BackgroundTransfer.Internal.NetworkChangeTask.ClassId.2UnavailableUnavailable
 
Error: (04/30/2017 09:28:25 PM) (Source: DCOM) (User: TAMMIETOSHIBA)
Description: "BackgroundTransferHost.exe" -ServerName:BackgroundTransferHost.231Windows.Networking.BackgroundTransfer.Internal.NetworkChangeTask.ClassId.2UnavailableUnavailable
 
Error: (04/30/2017 09:28:25 PM) (Source: DCOM) (User: TAMMIETOSHIBA)
Description: "BackgroundTransferHost.exe" -ServerName:BackgroundTransferHost.431Windows.Networking.BackgroundTransfer.Internal.NetworkChangeTask.ClassId.4UnavailableUnavailable
 
Error: (04/30/2017 09:28:25 PM) (Source: DCOM) (User: TAMMIETOSHIBA)
Description: "BackgroundTransferHost.exe" -ServerName:BackgroundTransferHost.231Windows.Networking.BackgroundTransfer.Internal.NetworkChangeTask.ClassId.2UnavailableUnavailable
 
Error: (04/30/2017 09:28:25 PM) (Source: DCOM) (User: TAMMIETOSHIBA)
Description: "BackgroundTransferHost.exe" -ServerName:BackgroundTransferHost.231Windows.Networking.BackgroundTransfer.Internal.NetworkChangeTask.ClassId.2UnavailableUnavailable
 
Error: (04/30/2017 09:28:25 PM) (Source: DCOM) (User: TAMMIETOSHIBA)
Description: "BackgroundTransferHost.exe" -ServerName:BackgroundTransferHost.431Windows.Networking.BackgroundTransfer.Internal.NetworkChangeTask.ClassId.4UnavailableUnavailable
 
Error: (04/30/2017 09:28:25 PM) (Source: DCOM) (User: TAMMIETOSHIBA)
Description: Windows.Networking.BackgroundTransfer.Internal.NetworkChangeTask.ClassId.4
 
Error: (04/30/2017 09:28:25 PM) (Source: DCOM) (User: TAMMIETOSHIBA)
Description: Windows.Networking.BackgroundTransfer.Internal.NetworkChangeTask.ClassId.2
 
 
Microsoft Office Sessions:
=========================
Error: (04/30/2017 05:53:02 PM) (Source: Office 2013 Licensing Service)(User: )
Description: Subscription licensing service failed: -1073422302
 
Error: (04/30/2017 04:38:10 PM) (Source: Application Hang)(User: )
Description: opera.exe44.0.2510.14491d1801d2c1f17be1a53312C:\Program Files (x86)\Opera\44.0.2510.1449\opera.exee5e30042-2de4-11e7-bf81-a404af9d7440
 
Error: (04/30/2017 04:21:27 PM) (Source: RasClient)(User: )
Description: {3F5AC1A6-AA06-486C-80B0-FE37D9D6C73F}SYSTEMBroadband Connection651
 
Error: (04/30/2017 04:21:04 PM) (Source: RasClient)(User: )
Description: {D40EAC2F-C36E-4A86-8CD7-5DC910FF29F5}SYSTEMBroadband Connection0
 
Error: (04/30/2017 04:20:56 PM) (Source: RasClient)(User: )
Description: {742D8736-FEF7-404F-A3CD-BA58BBF8C760}SYSTEMBroadband Connection651
 
Error: (04/30/2017 04:05:33 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: TAMMIETOSHIBA)
Description: AMCNetworkEntertainmentLL.AMCStorySync_gan8j5sbebgq4!App-2144927141
 
Error: (04/30/2017 04:05:33 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: TAMMIETOSHIBA)
Description: Microsoft.MicrosoftSolitaireCollection_8wekyb3d8bbwe!App-2144927141
 
Error: (04/30/2017 04:05:33 PM) (Source: Microsoft-Windows-Immersive-Shell)(User: TAMMIETOSHIBA)
Description: Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI-2144927141
 
Error: (04/30/2017 02:43:27 PM) (Source: System Restore)(User: )
Description: Scheduled Checkpoint0x80070091
 
Error: (04/30/2017 02:02:00 PM) (Source: Microsoft-Windows-CAPI2)(User: )
Description: 
Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.
 
System Error:
Access is denied.
 
 
CodeIntegrity Errors:
===================================
  Date: 2017-04-30 17:42:47.732
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-04-30 17:07:56.812
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-04-30 17:07:56.700
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-04-30 17:07:56.636
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-04-30 17:07:56.573
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-04-30 17:07:56.512
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-04-30 17:07:56.443
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-04-30 17:07:56.368
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-04-30 17:07:56.293
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
  Date: 2017-04-30 17:07:56.234
  Description: Code Integrity determined that a process (\Device\HarddiskVolume4\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume4\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.
 
 
=========================== Installed Programs ============================
 
Adobe Flash Player 25 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 25.0.0.148 - Adobe Systems Incorporated)
Adobe Flash Player 25 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 25.0.0.148 - Adobe Systems Incorporated)
Adobe Photoshop CS3 (HKLM-x32\...\Adobe_719d6f144d0c086a0dfa7ff76bb9ac1) (Version: 10.0 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.07)  MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AB0000000001}) (Version: 11.0.07 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.20) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.20 - Adobe Systems Incorporated)
Amazon Kindle (HKCU\...\Amazon Kindle) (Version:  - Amazon)
AMD Catalyst Install Manager (HKLM\...\{5D42947B-E961-C0B5-5A70-EA0F753331EB}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
atomiccleaner3 version 1.3.4.1 (HKLM-x32\...\{0D6AB211-A181-4F42-AEB4-127C40BF67EF}_is1) (Version: 1.3.4.1 - atomicware)
Azteca (HKLM-x32\...\Azteca_is1) (Version: 1.0 - MyPlayCity, Inc.)
Bejeweled 3 (HKLM-x32\...\WTA-e6f820e5-6715-4263-9775-571630c97fec) (Version: 2.2.0.97 - WildTangent) Hidden
Big Fish: Game Manager (HKLM-x32\...\BFGC) (Version: 3.3.0.2 - )
Blueline 1.1.1 (HKLM-x32\...\Blueline_is1) (Version:  - )
CCleaner (HKLM\...\CCleaner) (Version: 5.28 - Piriform)
Chuzzle Deluxe (HKLM-x32\...\WTA-9c136a24-3aad-401c-9970-4b687029369e) (Version: 2.2.0.95 - WildTangent) Hidden
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
Conexant HD Audio (HKLM\...\CNXT_AUDIO_HDA) (Version: 8.65.2.0 - Conexant)
Coowon (HKCU\...\Coowon) (Version: 1.6.8.0 - Coowon)
DriverToolkit version 8.5.0.0 (HKLM-x32\...\{D66BF89F-B0A2-48F5-A2E4-242EB645AB76}_is1) (Version: 8.5.0.0 - Megaify Software)
Dropbox (HKCU\...\Dropbox) (Version: 2.6.24 - Dropbox, Inc.)
DTS Sound (HKLM-x32\...\{793B70D2-41E9-46AB-9DDC-B34C99D07DB5}) (Version: 1.02.4100 - DTS, Inc.)
Elementals - The Magic Key (HKLM-x32\...\WTA-d012771e-c6e5-47ea-8d1e-ce9042e579da) (Version: 2.2.0.97 - WildTangent) Hidden
Genesys USB Mass Storage Device (HKLM-x32\...\{959B7F35-2819-40C5-A0CD-3C53B5FCC935}) (Version: 4.3.0.8 - Genesys Logic)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 58.0.3029.81 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
High Profits (HKLM\...\Steam App 545650) (Version:  - Double Coconut)
King Oddball (HKLM-x32\...\WTA-671bd612-7c68-4a71-bb56-914bdb7611e7) (Version: 3.0.2.48 - WildTangent) Hidden
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4919.1002 - Microsoft Corporation)
Microsoft Office Home and Student 2010 (HKLM-x32\...\Office14.SingleImage) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.6798.0207 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50906.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{3C3D696B-0DB7-3C6D-A356-3DB8CE541918}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 (HKLM-x32\...\{e2803110-78b3-4664-a479-3611a381656a}) (Version: 14.0.24215.1 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft XNA Framework Redistributable 4.0 (HKLM-x32\...\{2BFC7AA0-544C-4E3A-8796-67F3BE655BE9}) (Version: 4.0.20823.0 - Microsoft Corporation)
Midas Gold Plus (HKLM\...\Steam App 557400) (Version:  - Holyday Studios)
Mozilla Firefox 53.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 53.0 (x86 en-US)) (Version: 53.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 53.0.0.6302 - Mozilla)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
OEM Application Profile (HKLM-x32\...\{70D5F822-F4C4-33D9-7EEC-2A4AF4EA7BDC}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
OEM Application Profile (HKLM-x32\...\{C89A97B6-F991-EBB5-77B7-927BCF420EBE}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Office 15 Click-to-Run Extensibility Component (HKLM-x32\...\{90150000-008C-0000-0000-0000000FF1CE}) (Version: 15.0.4919.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (HKLM\...\{90150000-008F-0000-1000-0000000FF1CE}) (Version: 15.0.4919.1002 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (HKLM-x32\...\{90150000-008C-0409-0000-0000000FF1CE}) (Version: 15.0.4919.1002 - Microsoft Corporation) Hidden
Opera Stable 44.0.2510.1449 (HKLM-x32\...\Opera 44.0.2510.1449) (Version: 44.0.2510.1449 - Opera Software)
Origin (HKLM-x32\...\Origin) (Version: 9.1.12.73 - Electronic Arts, Inc.)
PDF Settings (HKLM-x32\...\{AC5B0C19-D851-42F4-BDA0-410ECF7F70A5}) (Version: 1.0 - Adobe Systems Incorporated) Hidden
Plants vs. Zombies - Game of the Year (HKLM-x32\...\WTA-a5cd6742-5570-488e-b1b0-ba145c17c9ff) (Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
Pokki (HKCU\...\Pokki) (Version: 0.262.11.408 - Pokki)
Popcorn Time (HKCU\...\Popcorn Time) (Version:  - Popcorn Official)
Popcorn Time (HKLM-x32\...\Popcorn Time_is1) (Version: 5.5.1.2 - Popcorn Time)
Qualcomm Atheros Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.21 - Qualcomm Atheros Inc.)
Realtek Wireless LAN Adapter Software (HKLM-x32\...\{E462B252-195B-47EA-98E2-BAC3C2DF7D37}) (Version: 1.00.0048.0 - REALTEK Semiconductor Corp.)
REALTEK Wireless LAN Driver (HKLM-x32\...\{95F38874-065A-40AB-AFC1-B764B192FFE7}) (Version: 2.00.0002 - REALTEK Semiconductor Corp.) Hidden
REALTEK Wireless LAN Driver (HKLM-x32\...\InstallShield_{95F38874-065A-40AB-AFC1-B764B192FFE7}) (Version: 2.00.0002 - REALTEK Semiconductor Corp.)
Realtek WLAN Driver (HKLM-x32\...\{9D3D8C60-A55F-4fed-B2B9-173001290E16}) (Version: 2.00.0021 - REALTEK Semiconductor Corp.)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-003D-0000-0000-0000000FF1CE}_Office14.SingleImage_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.33 (HKLM-x32\...\{3B7E914A-93D5-4A29-92BB-AF8C3F66C431}) (Version: 7.33.105 - Skype Technologies S.A.)
SmartApp (HKLM-x32\...\{EA4614E8-D6B7-413A-959B-8B4320F0563B}) (Version: 1.1.1.35 - SmartApp)
Spotify (HKCU\...\Spotify) (Version: 1.0.49.125.g72ee7853 - Spotify AB)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 19.0.16.3 - Synaptics Incorporated)
Toshiba App Place (HKLM-x32\...\{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}) (Version: 1.0.6.3 - Toshiba)
TOSHIBA Application Installer (HKLM-x32\...\{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}) (Version: 9.0.1.5 - TOSHIBA)
TOSHIBA Audio Enhancement (HKLM\...\{1515F5E3-29EA-4CD1-A981-032D88880F09}) (Version: 2.0.15.4 - Toshiba Corporation)
TOSHIBA Battery Check Utility (HKLM-x32\...\{5468E297-7EF8-4CB3-A091-F8714147793F}) (Version: 1.00.04.01 - Toshiba Client Solutions Co., Ltd.)
Toshiba Book Place (HKLM-x32\...\{11244D6B-9842-440F-8579-6A4D771A0D9B}) (Version: 3.3.9661 - K-NFB Reading Technology, Inc.)
TOSHIBA eco Utility (HKLM\...\{72EFCFA8-3923-451D-AF52-7CE9D87BC2A1}) (Version: 3.0.0.6406 - Toshiba Corporation)
TOSHIBA Function Key (HKLM\...\{16562A90-71BC-41A0-B890-D91B0C267120}) (Version: 1.1.0002.6401 - Toshiba Corporation)
TOSHIBA Password Utility (HKLM-x32\...\InstallShield_{26BB68BB-CF93-4A12-BC6D-A3B6F53AC8D9}) (Version: 4.0.5.0 - Toshiba Corporation)
TOSHIBA Quality Application (HKLM-x32\...\{E69992ED-A7F6-406C-9280-1C156417BC49}) (Version: 1.0.8 - TOSHIBA)
TOSHIBA Recovery Media Creator (HKLM-x32\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 3.0.01.55004008 - Toshiba Corporation)
TOSHIBA Service Station (HKLM\...\{B1F241E1-90BF-4201-8977-A0DF85A38EBB}) (Version: 2.6.16.0 - Toshiba Corporation)
Toshiba Start (HKCU\...\Pokki_b52b7a05ea010d22183cece45cbb6e86cf917a76) (Version: 1.0.0.0 - Pokki)
TOSHIBA System Driver (HKLM-x32\...\{1E6A96A1-2BAB-43EF-8087-30437593C66C}) (Version: 1.00.0032 - Toshiba Corporation)
TOSHIBA System Settings (HKLM-x32\...\{05A55927-DB9B-4E26-BA44-828EBFF829F0}) (Version: 1.00.0007.32003 - Toshiba Corporation)
TOSHIBA User's Guide (HKLM-x32\...\{3384E1D9-3F18-4A98-8655-180FEF0DFC02}) (Version: 1.00.02 - TOSHIBA)
TOSHIBA VIDEO PLAYER (HKLM\...\{FF07604E-C860-40E9-A230-E37FA41F103A}) (Version: 5.3.50.2  - Toshiba Corporation)
TOSHIBARegistration (HKLM-x32\...\{5AF550B4-BB67-4E7E-82F1-2C4300279050}) (Version: 1.1.6 - TOSHIBA)
Update Installer for WildTangent Games App (HKLM-x32\...\{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App) (Version:  - WildTangent) Hidden
WildTangent Games (HKLM-x32\...\WildTangent wildgames Master Uninstall) (Version: 1.0.4.0 - WildTangent)
WildTangent Games App (Toshiba Games) (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-toshiba) (Version: 4.1.1.8 - WildTangent) Hidden
Wonderland Solitaire (HKLM-x32\...\WTA-339c099d-a055-4b75-8aa5-201488713df2) (Version: 2.2.0.110 - WildTangent) Hidden
Yahoo! Messenger (HKLM-x32\...\Yahoo! Messenger) (Version:  - Yahoo! Inc.)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 46%
Total physical RAM: 3522.51 MB
Available physical RAM: 1897.6 MB
Total Virtual: 6466.51 MB
Available Virtual: 3886.27 MB
 
========================= Partitions: =====================================
 
1 Drive c: (TI10665200H) (Fixed) (Total:452.94 GB) (Free:378.19 GB) NTFS
2 Drive d: (PATIENT_DATA) (CDROM) (Total:0.13 GB) (Free:0 GB) UDF
 
========================= Users: ========================================
 
User accounts for \\TAMMIETOSHIBA
 
Administrator            DefaultAccount           Guest                    
Kids                     Tammie Gaskins           
 
========================= Minidump Files ==================================
 
No minidump file found
 
========================= Restore Points ==================================
 
12-04-2017 02:07:44 Windows Update
21-04-2017 17:09:24 Scheduled Checkpoint
30-04-2017 16:36:12 Scheduled Checkpoint
30-04-2017 18:01:35 Restore Operation
 
**** End of log ****


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#2 JohnC_21

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Posted 01 May 2017 - 09:03 AM

From your post it seems the Wifi adapter has failed. Is there any yellow exclamation mark next to your Network Adapter in Device Manager? If not click the top most tree, your pc, and select Action > Scan for hardware changes. If that fails try a powercycle. Remove the power adapter and battery if easily accessible, hold the power button down for 30 seconds, then replace the adapter and battery.

 

You can boot a live linux disk or USB flash drive. If the live linux disk does not detect your wireless then I would think the adapter has failed. You can burn the iso file to a DVD on any Windows 7 or later computer by right clicking and selecting Burn Disk Image. Use Rufus to create a bootable USB flash drive. You may need to disable SecureBoot in your UEFI settings if the computer was upgraded from Windows 8 or was pre-installed with 10. Also CSM or Legacy boot may need to be disabled. I believe with a Toshiba you can select your boot device by tapping F12 at boot.

 

A recommend live linux disk is Mint Cinnamon.

 

If linux does not detect the adapter you can either purchase a replacement card or use a USB Wifi Dongle similar to this.

 

http://www.tp-link.com/us/products/details/cat-5520_TL-WN725N.html



#3 TheMiddleChild

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Posted 01 May 2017 - 09:31 AM

I checked Device Manager, scanned for hardware changes, no exclamation marks and no change after scanning so did the powercycle. And wanted to say a huge Thank you JohnC_21 because I now have wifi again and no longer have to tethered by that darn ethernet cable. Very much appreciated and will certainly be remembering that in case it happens again. I am so glad that there are communities like this where we can find help for problems like this.

 

Thank you again 



#4 JohnC_21

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Posted 01 May 2017 - 09:51 AM

Your Welcome, and thanks for taking the time to post an update.






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