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Windows won't boot up.


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2 replies to this topic

#1 deepansh

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Posted 01 May 2017 - 02:19 AM

While installing a crack of fifa17 I was hit by Trojans all over my windows drive. In the Meantime I tried many things to remove the infected files. Bought avast premier antivirus, which ran many boot time scans but I could not recover my system. It was infected by kitty, SNARE etc. I did disable all the services from services.msc which were running automatically.
Then I came across a post on bleeping computer and as instructed I downloaded adwcleaner and scanned my PC, it reported 17 infected files and requested for a reboot for the cleaning purposes. After the reboot my windows didn't boot. When ever I try to boot my windows the manufactures logo appears and a black screen with an animated circle keeps appearing, and nothing else happens.
I did read many solutions over the internet but nothing seems to work for me.
Help me boot my windows back on.

I am running win10 64bit.

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#2 JSntgRvr

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Posted 01 May 2017 - 11:03 AM

Are you able to boot to the Advanced Menu ->Recovery Environment Command prompt. Perform a couple of hard shutdowns and see if the Advanced Menu appears. Else, boot with a Recovery or Installation CD and attempt to reach the Recovery Environment Command prompt.

 

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#3 JSntgRvr

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Posted 05 May 2017 - 07:28 PM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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