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#1 aworrier


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  • Local time:05:42 AM

Posted 30 April 2017 - 09:27 PM

Going through Norton Security history, an item called "newshortcut.exe" was exonerated. I am not sure what this is. Norton picked up after either Firefox or Chrome auto updated but I cannot find any link between newshortcut.exe and those programs just yet. Am I infected with anything? 


The PC is Windows 10 running Norton Security as the real-time antivirus. I've scanned with MBAM, MBAR, and AdwareCleaner and everything came up clean.


Thank you for your help.

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#2 iMacg3


    Bleepin' PowerPC G3

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  • Local time:06:42 AM

Posted 01 May 2017 - 03:26 PM

Please make sure the file newshortcut.exe is deleted and follow the below steps.


Download ESET Online Scanner and save it to your desktop


  1. Double-click on the ESET Online Scanner icon to launch ESET.

  2. Click through the prompts and select “Enable detection of potentially unwanted applications.”

  3. Click “Scan” and let the tool run.

  4. Once done, click the “Save to text file...” Save the file to your desktop and paste the contents into a post.


Download FSS (Farbar Service Scanner) and save it to your desktop.


1. Right-click FSS and select Run as Administrator.

2. Make sure the following options are selected:


Internet Services

Windows Firewall

System Restore

Security Center/Action Center

Windows Update

Windows Defender

Other Services


3. Click Scan and wait until the scan is complete.


A logfile called FSS.txt will be on your desktop.

Paste the contents into a post.



Download SecurityCheck by screen317.


  1. Click on the downloaded file and follow the instructions in the box on the screen.

  2. Paste the log file contents into a post.

  3. Important: If you get an error message, please restart your computer and try again.

Regards, iMacg3

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