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Asus Laptop crash


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7 replies to this topic

#1 brere59

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Posted 30 April 2017 - 06:12 AM

Hi

Have an Asus laptop with windows 8 coming up with 0x000000e on boot up so decided to load windows 8 and keep the files but get the following error that the drive is locked, Tried most of the options suggested in forums with no success, chkdsk /f/r,rebuild bcd boot etc.

Has anybody seen this before and solved the above issue

 

Rgds

Brendan



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#2 Havachat

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Posted 30 April 2017 - 06:46 AM

Short on time here , but can you enter bios and reset to Default.

Also check if  Date within Bios is up to date.

Recheck Boot Settings and ensure HD is first Selected.

 

Otherwise could be Install Media  / Hard Drive Issues / Memory.

Reseat HD , check Memory Modules , or try booting from any LIve Linux Distro to rule out hardware.

 

Post results : Others will assist further , late here so need some sleep before work.



#3 brere59

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Posted 04 May 2017 - 01:02 PM

Hi

Sori for late reply but had tried above. Have a hunch its the hard drive.

Thanks for your input as greatly appreciated.



#4 Havachat

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Posted 06 May 2017 - 05:41 PM

Post back if your problem was solved to the Hard Drive being replaced ?



#5 brere59

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Posted 08 May 2017 - 04:58 PM

Hi

Replaced hdd and loaded windows 8 but when I try to carry out the windows updates, just stays there "checking for updates"



#6 FreeBooter

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Posted 08 May 2017 - 05:45 PM

Please try below programs one at time.

 

Download and run the Windows Update Troubleshooter.

https://support.microsoft.com/en-us/instantanswers/512a5183-ffab-40c5-8a68-021e32467565/windows-update-troubleshooter

 

 

Automatically reset Windows Update components

https://support.microsoft.com/en-us/kb/971058

 

 

Windows Update Won’t Install Anything

https://www.dost-tech.com/viewtopic.php?f=10&t=822


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#7 brere59

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Posted 11 May 2017 - 02:38 AM

Hi,

To Summarise,

Could not boot into windows with error code 0x000000e so booted with windows 8 recovery cd. With into command mode and tried the chkdsk commands but no success.

Then tried to rebuild BCD,fixMbr,fixBoot,rebuildBcd etc but no success either.

Next option was to keep the files and load the OS but that failed also. Said drive was locked.

I installed a new Hdd and loaded the OS,installed the drivers required and and then finally loaded 161 windows updates after resetting the updater.

Lastly updated the windows to v8.1. Now have a fully working laptop again!!!

So to say thanks for your help and support

My advise for anyone with a working laptop is to create the recovery cd/dvd in case laptop fails...Only takes a few moments!!!

Rgds



#8 Havachat

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Posted 11 May 2017 - 02:55 AM

 

I installed a new Hdd and loaded the OS,installed the drivers required and and then finally loaded 161 windows updates after resetting the updater.

Lastly updated the windows to v8.1. Now have a fully working laptop again!!!

So to say thanks for your help and support

My advise for anyone with a working laptop is to create the recovery cd/dvd in case laptop fails...Only takes a few moments!!!

Rgds

Good to hear your up and running again , and the WU can be a Pain after a Reinstallation of Windows.

Yet plenty of Posts on the Update Issues and Fixes within BC.

Thanks also to the Links provided by FreeBooter.






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