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malwarebytes slowing down computer


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#1 aer

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Posted 29 April 2017 - 10:08 PM

I just had to shut down malwarebytes, my computer has started running very slow and task manager shows it using a lot of memory.   I ended it in task manager but it started up again.  I am going to turn it off but am a little nervous about getting malware.  I have read there are some problems with it, is this one of them?  I have a new Dell laptop and am running windows 10.  Also, is there a way to turn Cortina off?  Not sure I need that either!

 

I shut down the protection but it keeps restarting itself - task manager shows it taking up CPU ad memory again.  Do I need to uninstall? 

 

Thank you

 

Ann


Edited by aer, 29 April 2017 - 10:18 PM.


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#2 garioch7

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Posted 30 April 2017 - 01:33 PM

Ann:

 

As a fellow Malwarebytes user, and someone who has had past, since resolved, issues with Version 3 of Malwarebytes Premium, I would recommended that you post in the Malwarebytes 3.0 Forum.

 

To expedite identifying and resolving your issues, I would also recommend that before posting, you follow the recommended reporting steps and supply the requested logs.  The information can be found here.

 

The Malwarebytes Team has been very diligently addressing outstanding issues.  I am sure that they will be able to help you.

 

Good luck and have a great day.

 

Regards,

-Phil


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