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Pop Ups & System Crashes


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3 replies to this topic

#1 donna86

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Posted 06 September 2006 - 12:46 PM

hi ...
lately i have been getting loads of pop ups....n my IE windows keep getting stuck
i have already tried everything uve mentioned in here....all in vain..
ad aware cleans the system (after 3-4 scans )...but after some time the popups start again....
spybot search cleans all the infections found ..except these registries ...


hkey _local_machine\system\controlset001\services\cmdservice
hkey _local_machine\system\currentcontrolset\services\cmdservice

they dont even get deleted manually...

my system is usually clean of such spyware ...but afew days back some1 put the internet settings to lowest ...so thts wen al this came in i guess.
pls help me get rid of this..
thanks

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#2 donna86

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Posted 06 September 2006 - 12:48 PM

oh i 4got...
heres my log file...

Logfile of HijackThis v1.99.1
Scan saved at 11:16:10 PM, on 9/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\WINDOWS\system32\rundll32.exe
F:\WINDOWS\Explorer.EXE
F:\WINDOWS\system32\svchost.exe
F:\Program Files\winupdates\winupdates.exe
F:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\Common Files\{000022CF-096B-1033-0512-040105200001}\Update.exe
F:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
F:\Program Files\Internet Explorer\iexplore.exe
F:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
F:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
F:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
F:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
F:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
F:\Program Files\WinRAR\WinRAR.exe
F:\DOCUME~1\Deena\LOCALS~1\Temp\Rar$EX00.594\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - Default URLSearchHook is missing
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - f:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [winupdates] F:\Program Files\winupdates\winupdates.exe /auto
O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [p2p networking] p2pnetworking.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "F:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - Global Startup: 24Online Client.lnk = F:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
O8 - Extra context menu item: &Google Search - res://f:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://f:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://f:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://f:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://f:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://f:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - F:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - F:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - F:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1156696252701
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1156696213701
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{B672430A-6B6E-4EF8-BACC-E9B129DDCE21}: NameServer = 172.20.0.1,202.56.250.5
O20 - Winlogon Notify: AdminDebug - F:\WINDOWS\system32\mvnml9511.dll (file missing)
O20 - Winlogon Notify: App Management - F:\WINDOWS\system32\hrp4057qe.dll
O20 - Winlogon Notify: igfxcui - F:\WINDOWS\SYSTEM32\igfxsrvc.dll

#3 Buckeye_Sam

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Posted 08 September 2006 - 09:28 AM

Hi and welcome to Bleeping Computer! My name is Sam and I will be helping you. :thumbsup:


Download AlcanShorty
  • Click the download button below and agree to download the fix.
  • Download Alcanshorty to your desktop.
  • DoubleClick alcanshorty_en.exe and click install
  • This will create a new folder on your desktop called alcanshorty_en
  • Open that folder and doubleclick Run.bat
  • Once the fix starts, your icons and desktop will disappear, this is normal.
Make sure you have a working internet connection. In case your firewall gives an alert, don't block it,
because alcanshorty needs to download some additional files to let the tool run properly.
  • Wait for the complete script execution box to popup and press OK.
  • Press exit to terminate the BFU program.
==========



Please download Ewido Anti-spyware and save that file to your desktop.
This is a 30 day trial of the program
  • Once you have downloaded ewido anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
  • Once the setup is complete you will need run Ewido and update the definition files.
  • On the main screen select the icon "Update" then select the "Update now" link.
    • Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
  • Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  • Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  • Under "Reports"
    • Select "Automatically generate report after every scan"
    • Un-Select "Only if threats were found"
Close Ewido anti-spyware, Do Not run a scan just yet, we will shortly.
  • Reboot your computer into SafeMode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight SafeMode then hit enter.
  • Clean out your Temporary Internet files
    • Quit Internet Explorer and quit any instances of Windows Explorer.
    • Click Start -> Control Panel and then double-click Internet Options.
    • On the General tab, click Delete Files under Temporary Internet Files.
    • In the Delete Files dialog box, tick the Delete all offline content check box , and then click OK.
    • On the General tab, click Delete Cookies under Temporary Internet Files, and then click OK.
    • Click on the Programs tab then click the Reset Web Settings button. Click Apply then OK.
    • Click OK.
    IMPORTANT: Close all windows and do not open any other windows or programs while Ewido is scanning, it may interfere with the scanning proccess:

  • Lauch Ewido-anti-spyware by double-clicking the icon on your desktop.
  • Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
  • Ewido will now begin the scanning process, be patient this may take a little time.
    Once the scan is complete do the following:
  • If you have any infections you will prompted, then select "Apply all actions"
  • Next select the "Reports" icon at the top.
  • Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
  • Close Ewido and reboot your system back into Normal Mode and post the results of the Ewido scan report along with a new Hijackthis log.

Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================

#4 Buckeye_Sam

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Posted 24 September 2006 - 05:11 PM

As there has been no response, and this thread will now be closed.

If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request.
Posted Image If I have helped you in any way, please consider a donation to help me continue the fight against malware.


Failing to respond back to the person that is giving up their own time to help you not only is insensitive and disrespectful, but it guarantees that you will never receive help from me again. Please thank your helpers and there will always be help here when you need it!


========================================================




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