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Win 7 keeps crashing-BSOD-Possible Driver Issue


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#1 spart

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Posted 28 April 2017 - 02:35 PM

Hello,

 

Windows 7 Keeps crashing.  There isn't much software on this system but it seems to show a 3rd party driver as the culprit.  I can't figure it out. I've even replaced the video card thinking that was the issue but that didn't change anything.

 

· OS - Windows 8.1, 8, 7, Vista?  Windows 7
· x86 (32-bit) or x64 ? 64bit
· What was original installed OS on system? Windows 7
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? Full retail
· Age of system (hardware) 5yrs
· Age of OS installation - have you re-installed the OS? Yes. With minimal software hoping to isolate the issue.

· CPU AMD Phenom II X6 1050T

· Video Card  Nvidia GeForce 210
· MotherBoard - (if NOT a laptop)   ASUS M5A99FX PRO R2.0
· Power Supply - brand & wattage (skip if laptop)

· System Manufacturer - Homebuilt Desktop
· Exact model number (if laptop, check label on bottom)

· Laptop or Desktop?  Desktop

 

Thanks for the assistance.

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#2 mikey11

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Posted 28 April 2017 - 02:46 PM

take a pic of BSOD and post



#3 spart

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Posted 28 April 2017 - 03:35 PM

I can't take a picture as it happens and different times and then reboots.  Here is a log of WhoCrashed that is attached for you to check it out.

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#4 mikey11

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Posted 28 April 2017 - 05:38 PM

download and run ADWCleaner and Malwarebytes Anti-Malware



#5 spart

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Posted 28 April 2017 - 07:42 PM

Nothing comes up.  This is just Windows 7 with some programs.  I work in IT.  When I do download things I do it in a  virtual environment and I let it stay there for a few days to see if it causes problems.  I'm just missing something along the way.  This was a fresh install with programs I use on my other systems with no issues.  


Edited by spart, 28 April 2017 - 07:53 PM.


#6 mikey11

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Posted 29 April 2017 - 08:18 AM

I can't take a picture as it happens and different times and then reboots.  Here is a log of WhoCrashed that is attached for you to check it out.

 

 

tap F8 during startup and select "disable auto restart on failure"

 

this will leave the BSOD visable for you to take a pic



#7 spart

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Posted 29 April 2017 - 09:06 PM

Lo and behold as I was reading some news on the internet I got two BSOD's.  One right after the other.  I'm attaching the pics. Though the WhoCrashed program that I poster earlier actually reads the dump files and tell you what the errors are as well.  From the WhoCrashed the IRQL crash was caused by the VMWare USB monitor (first time I've seen that error) not sure about the NTFS.sys crash.  The last 4 crashes happened in the ntkrnlmp.exe and 3 were caused by the SYSTEM SERVICE EXCEPTION, 1 by the CACHE MANAGER.

 

Crashing now like crazy.  I just booted in Safe mode with networking for now.  Let me know your thoughts.  (I run VMWare on my other systems so I don't think that's the problem.)

 

 

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#8 spart

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Posted 09 May 2017 - 03:56 PM

Hey Mike,

Been a couple of weeks since I heard anything.  you still around?



#9 mikey11

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Posted 10 May 2017 - 06:43 AM

a few things i would try.....

 

- run chkdsk /f /r from a command prompt

 

- do you have a windows 7 install disk?....try using that to repair your windows installation

 

- try system restore to a date previous of the problem,

 

- tap F8 at startup and select "last known good configuration"


Edited by mikey11, 10 May 2017 - 06:49 AM.





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