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Help! Www.safetyhomepage.net Help!


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#1 Lexy

Lexy

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Posted 06 September 2006 - 11:09 AM

1. A warning had appeared in a dialogue box of Microsoft Internet Explorer showing warning: w32.myzor.fk@yf is a virus that infects files with .exe extensions. It attempts to steal passwords and private information from the infected computer.

2. My browser was hijacked to " http://www.safetyhomepage.net/ " Then it switches to: http://malwarewipe.com/?rid=246


3. CRITICAL SYSTEM ERROR! also appears in my toolbar as an icon w/ a question mark blinking into a red prohibit sign. A pop up box had occurred stating that the third party of this "critical system error" is in the process of stealing all my passwords and email addresses. and if i click the icon on the toolbar it directs me to http://www.virusburst.com/?aff=334 which i believe is a hacker. HOW DO I GET RID OF CRITICAL SYSTEM ERROR?


4. There was about 3 other icons on my desktop which I deleted....one was green, the other was blue, and the last had a yellow triangle with a "!" labeled as Online Tech Support, the other Online Guide, and last was the Error. I deleted that as well because i figured it was a hacker as well.

5. A Warning pops up saying that I had a "Puper Trojan" on my computer.

How would I resolve this issue? How severe is this?

Can you please help? I don't know what to do.....

Edited by Lexy, 06 September 2006 - 11:42 AM.


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#2 Albert Frankenstein

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Posted 06 September 2006 - 11:46 AM

The best way to do this is to run a little program called HiJackThis. This program creates a log. Then you paste the log into the HiJackThis forum here at Bleeping Computer. An expert will help you get rid of the malware on your computer. It takes a little time, and it takes a little patience and you must be good at following instructions, as there will be some to follow. The following instructions will walk you through the process of creating a log:

FIRST
Read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within. (There are many important steps in this guide that may clean your computer.)

NEXT
Post your system information along with a brief description of the problems you are having, and your HJT log in the HJT forum found HERE.

NOTE: Please, after you post your HJT log DO NOT make another post in the HJT forum until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post there will be 1 reply. The team member glancing over the replies might think someone is already helping you out and will not respond. So, just make your post and let it sit there until a team member responds. The volunteers who work that forum are very busy, so please be patient and wait. It can sometimes take a few days for a response. If after 5 days you still have gotten no response, then post a link to your HJT log HERE.

FINALLY
If, after finishing your work with the folks at the HJT forum you have issues with Windows related to the removal of the infection, then come to the other forums and let us help you get your computer back to normal.

You are in good hands! Good luck!
ALBERT FRANKENSTEIN
I'M SO SMART IT'S SCARY!


Currently home chillin' with the fam and my two dogs!





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