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Can't Download Anything (Pictures Or Software)


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7 replies to this topic

#1 markus19

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Posted 28 April 2017 - 12:18 PM

The title is the gist of my problem, but I also can't view videos either (youtube still works, but webms and other forms of media don't).

 

When I go to download any picture it says this file is corrupted or unreadable.

 

I would very much appreciate any help you guys could give.

 

Thank you,

Markus



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#2 iMacg3

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Posted 28 April 2017 - 12:39 PM

I need to know some more detailed information to know the exact cause of the issue.

 

What OS are you running?

What browser do you use?

Have you tried a different browser?


Regards, iMacg3

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#3 markus19

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Posted 28 April 2017 - 12:47 PM

I need to know some more detailed information to know the exact cause of the issue.

 

What OS are you running?

What browser do you use?

Have you tried a different browser?

 

Windows 10

I have and it says the same thing on Chrome as it does on Mozilla



#4 iMacg3

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Posted 28 April 2017 - 12:53 PM

Press the Windows Key + R and type services.msc and press enter. Scroll down and find Windows Installer. Double-click “Windows Installer” in the list. On the General tab, make sure the service is started on Service Status. If the service is not running, click Start, and then click on OK.

 

 

If this does not work, search for Command Prompt in the start menu and right click and select Run as Administrator.

Type sfc /scannow in the CMD box. Note: You have to right-click and select Run as Administrator on the CMD icon to make sure that the scan works okay. You also need a space between sfc and /scannow

You'll see this if sfc /scannow repaired anything:

Windows Resource Protection found corrupt files and successfully repaired them. 
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. 
For example C:\Windows\Logs\CBS\CBS.log. 
Note that logging is currently not supported in offline servicing scenarios.

It will display a message if it didn't repair anything.


Edited by iMacg3, 28 April 2017 - 01:04 PM.

Regards, iMacg3

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#5 markus19

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Posted 28 April 2017 - 01:07 PM

Press the Windows Key + R and type services.msc and press enter. Scroll down and find Windows Installer. Double-click “Windows Installer” in the list. On the General tab, make sure the service is started on Service Status. If the service is not running, click Start, and then click on OK.

 

Thank you for the help, I just deleted temporary files using this tutorial and my issue was fixed!

 

http://www.thewindowsclub.com/disk-cleanup-utility-windows

 

Hopefully this thread can help someone else in the future, great forum and service you guys have here, all the best!



#6 markus19

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Posted 28 April 2017 - 01:21 PM

Press the Windows Key + R and type services.msc and press enter. Scroll down and find Windows Installer. Double-click “Windows Installer” in the list. On the General tab, make sure the service is started on Service Status. If the service is not running, click Start, and then click on OK.

 

 

If this does not work, search for Command Prompt in the start menu and right click and select Run as Administrator.

Type sfc /scannow in the CMD box. Note: You have to right-click and select Run as Administrator on the CMD icon to make sure that the scan works okay. You also need a space between sfc and /scannow

You'll see this if sfc /scannow repaired anything:

Windows Resource Protection found corrupt files and successfully repaired them. 
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. 
For example C:\Windows\Logs\CBS\CBS.log. 
Note that logging is currently not supported in offline servicing scenarios.

It will display a message if it didn't repair anything.

 

Press the Windows Key + R and type services.msc and press enter. Scroll down and find Windows Installer. Double-click “Windows Installer” in the list. On the General tab, make sure the service is started on Service Status. If the service is not running, click Start, and then click on OK.

 

 

If this does not work, search for Command Prompt in the start menu and right click and select Run as Administrator.

Type sfc /scannow in the CMD box. Note: You have to right-click and select Run as Administrator on the CMD icon to make sure that the scan works okay. You also need a space between sfc and /scannow

You'll see this if sfc /scannow repaired anything:

Windows Resource Protection found corrupt files and successfully repaired them. 
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. 
For example C:\Windows\Logs\CBS\CBS.log. 
Note that logging is currently not supported in offline servicing scenarios.

It will display a message if it didn't repair anything.

 

I also tried the first thing you suggested and it was stopped but it is now running, unfortunately it hasn't helped.

 

Ok nvm, issue is back what I said above didn't work.

 

It also says I must be an administrator running a console session in order to use sfc utility


Edited by markus19, 28 April 2017 - 01:22 PM.


#7 markus19

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Posted 28 April 2017 - 01:43 PM

I should also add that I have tried updating my virus protecting now and it says to "check my internet connection" although my internet is working perfectly fine. Not sure if this is anything worthwhile or meaningful but I guess I'd add it in there for info.



#8 iMacg3

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Posted 29 April 2017 - 07:52 AM

Go ahead and go to Command Prompt but right click the cmd icon and select Run as Administrator. This is what you need to do to run sfc /scannow. I can attach a picture if needed.

What type of antivirus is it?

Edited by iMacg3, 29 April 2017 - 07:56 AM.

Regards, iMacg3

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