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background monitoring to show ISP not fit for purpose


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#1 rp101

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Posted 28 April 2017 - 06:27 AM

I am UK based & have a contract with the infamous TalkTalk (TT). About 2 years ago we had real problems with TT failing to provide even a basic internet service. After weeks of ping / tracert & ookla speedtests I had enough data to demonstrate TT were as bad as their web reputation - to their credit, after I had wasted hours & days on the phone, I eventually got a year's free upgrade on the "SuperFast" programme - at the time, I am pretty sure it was close to 76 mbps download speeds. That has now been cut back to around 56  & about 15 mbps download/upload. When I get those speeds, I am happy. I would say over past 3 months these sppeds have gone out of the window, & my impression is there is lots of dropping too. I could go back to the WinR ping & tracert, with intermittent manual setting of ookla, but I am wondering if there are more efficient commands / freeware out there which can monitor my down/upload speeds & dropping frequency in the background & summarise the ongoing monitoring into relevant summary stats. Any ideas appreciated. Also any link to an idiots guide to the internet would be appreciated (so i know what I am actually arguing with TT about!!) - thanks ;-)



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#2 shelf life

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Posted 28 April 2017 - 11:57 AM

Ping Plotter might be useful to you. There was a free version many years ago:

 

https://www.pingplotter.com/


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#3 rp101

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Posted 28 April 2017 - 12:19 PM

Shelf life thank you - yup - their site is still current (with freeware) & certainly seems to cover some of my initial queries but I will need to read up more fully. Once I get some results i will give feedback. cheers R






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