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BSOD System Service Exception Windows 10


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#1 Nuggets3

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Posted 26 April 2017 - 12:19 PM

Hi everyone,

I have an issue with my computer, in fact he crashes brutally and a blue screen appears with "System Service Exception" . The computer restart and recrash 10 minutes later
I've looked in internet but couldn't find any solutions .

Here's my Crash Dump from WhoCrashed :


--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------

Computer name: *******
Windows version: Windows 10 , 10.0, build: 15063
Windows dir: C:\WINDOWS
Hardware: MS-7752, MSI, Z77A-G45 (MS-7752)
CPU: GenuineIntel Intel® Core™ i5-3570K CPU @ 3.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8534364160 bytes total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dump directory: C:\WINDOWS\Minidump

Crash dumps are enabled on your computer.

On Tue 25/04/2017 18:19:17 your computer crashed
crash dump file: C:\WINDOWS\Minidump\042517-33906-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16BF70) 
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF800F77A7C1A, 0xFFFFAF8197A459D0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Tue 25/04/2017 18:10:24 your computer crashed
crash dump file: C:\WINDOWS\Minidump\042517-20609-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16BF70) 
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80018DA8C1A, 0xFFFFE2004E6409D0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Tue 25/04/2017 17:59:40 your computer crashed
crash dump file: C:\WINDOWS\Minidump\042517-21515-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16BF70) 
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF802EFB21C1A, 0xFFFFB6007D3969D0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Tue 25/04/2017 17:52:47 your computer crashed
crash dump file: C:\WINDOWS\Minidump\042517-23875-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16BF70) 
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8004C7A4C1A, 0xFFFFD800272A99D0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 



On Tue 25/04/2017 16:16:55 your computer crashed
crash dump file: C:\WINDOWS\Minidump\042517-20234-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x16BF70) 
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF801991A4C1A, 0xFFFFD000DB22C9D0, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. 
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

16 crash dumps have been found and analyzed. Only 5 are included in this report. No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you. 


Thx,



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#2 Nuggets3

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Posted 26 April 2017 - 03:48 PM

Any help ?



#3 bwv848

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Posted 27 April 2017 - 03:43 PM

Greetings, Nuggets3, and :welcome: to BleepingComputer's Windows Crashes, BSOD, and Hangs Help and Support forum!

Please follow these BSOD posting instructions and attach the requested files by replying to this topic.

Thank you.

Regards,
bwv848

Useful information!
Please only use the ZIP compression format, do not use 7z, RAR, etc.!!!


If I do not reply in three days, please message me.
 
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#4 Nuggets3

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Posted 27 April 2017 - 05:18 PM

The perfmon /report don't work I get a error.



#5 bwv848

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Posted 27 April 2017 - 05:21 PM

Run the Sysnative File Collection App still, then.


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#6 Nuggets3

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Posted 27 April 2017 - 05:22 PM

I launched it, it says "Waiting for SystemInfo"



#7 bwv848

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Posted 27 April 2017 - 05:25 PM

Let it run until it finishes. But as the instructions say:
 

** If the app seems to hang with the message "...Waiting for SystemInfo..." for more than 5 minutes -- kill the app; manually zip the output folder; attach to your post.  If you need assistance with this, please post requesting such.  Thank you and apologies in advance.

Edited by bwv848, 27 April 2017 - 05:27 PM.

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#8 Nuggets3

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Posted 27 April 2017 - 05:40 PM

· OS - Windows 10
· x64 ?
· Windows 10
· Pre-installed
· 3.5 years old
· Re-installed in october 2015

· Intel i5 3570k 3.4 GHz
· GTX 660
· MSI z77a-g45
· 550W ALIM

· System Manufacturer
· Exact model number (if laptop, check label on bottom)

· DESKOP


Edited by Nuggets3, 27 April 2017 - 05:42 PM.


#9 bwv848

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Posted 27 April 2017 - 06:15 PM

Alright, great, still working on the Sysnative App?


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