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BSOD Unable to get results Zipped files


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#1 Vancer2

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Posted 25 April 2017 - 05:19 PM

OS    = Windows 7
· = x86
·There was no preinstalled OS, I installed Windows 7.

I originally Installed a cracked version of windows 7 Ultimate. but about 2 weeks ago an error caused startup repair to mess with the ACLs in SLUI.exe causing it to become non-genuine. So I bought a key and verified it.

· 3 years
· 3 years, No I have not reinstalled the OS

· CPU AMD FX-9370 ASUSTeK COMPUTER INC. CROSSHAIR V FORMULA-Z (Socket 942)
· Video Card 4096MB ATI Radeon RX 470 Graphics (MSI)
· MotherBoard -ASUSTeK COMPUTER INC. CROSSHAIR V FORMULA-Z (Socket 942)
· Power Supply - Corsair Certified CX-M Series CX750M 750W 80 Plus Bronze Active PFC Modular Power Supply

· System Manufacturer None, Built  by myself.
· Exact model number (if laptop, check label on bottom)

· Laptop or Desktop? Desktop.

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#2 bwv848

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Posted 30 April 2017 - 09:34 PM

Hello,

 

Sorry for the tardy response. Will you please run MemTest86 for a minimum of eight passes? Here's a good guide if you need help.

 

We'll move on from there.

 

Regards,

bwv848


If I do not reply in three days, please message me.
 
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#3 Vancer2

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Posted 30 April 2017 - 11:11 PM

I did 11 tests the day I posted this. No errors.



#4 bwv848

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Posted 01 May 2017 - 09:41 AM

Great! Let's have a look at the latest dump file.

STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL bugcheck:

2: kd> .bugcheck
Bugcheck code 000000D1
Arguments 00000000`00000028 00000000`00000002 00000000`00000000 fffff880`01f5a6fd

Let's get our stack trace:

2: kd> knL
 # Child-SP          RetAddr           Call Site
00 fffff880`03d84648 fffff800`042cb169 nt!KeBugCheckEx
01 fffff880`03d84650 fffff800`042c9de0 nt!KiBugCheckDispatch+0x69
02 fffff880`03d84790 fffff880`01f5a6fd nt!KiPageFault+0x260
03 fffff880`03d84920 fffff880`020a84eb NETIO!RtlCopyBufferToMdl+0x1d
04 fffff880`03d84980 fffff880`020740f6 tcpip! ?? ::FNODOBFM::`string'+0x1bb3f
05 fffff880`03d849f0 fffff880`020636b8 tcpip!TcpTcbCarefulDatagram+0x1a46
06 fffff880`03d84ba0 fffff880`0206297a tcpip!TcpTcbReceive+0x37c
07 fffff880`03d84cb0 fffff880`02063aeb tcpip!TcpMatchReceive+0x1fa
08 fffff880`03d84e00 fffff880`0205bf17 tcpip!TcpPreValidatedReceive+0x36b
09 fffff880`03d84ed0 fffff880`0205ba8a tcpip!IppDeliverListToProtocol+0x97
0a fffff880`03d84f90 fffff880`0205b089 tcpip!IppProcessDeliverList+0x5a
0b fffff880`03d85030 fffff880`02058d2f tcpip!IppReceiveHeaderBatch+0x23a
0c fffff880`03d85110 fffff880`02058302 tcpip!IpFlcReceivePackets+0x64f
0d fffff880`03d85310 fffff880`020cabca tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
0e fffff880`03d853f0 fffff800`042d7878 tcpip! ?? ::FNODOBFM::`string'+0x49ca2
0f fffff880`03d85440 fffff880`02057e22 nt!KeExpandKernelStackAndCalloutEx+0xd8
10 fffff880`03d85520 fffff880`01f160eb tcpip!FlReceiveNetBufferListChain+0xb2
11 fffff880`03d85590 fffff880`01edfad6 ndis!ndisMIndicateNetBufferListsToOpen+0xdb
12 fffff880`03d85600 fffff880`01e58cc1 ndis!ndisMDispatchReceiveNetBufferLists+0x1d6
13 fffff880`03d85a80 fffff880`080e066c ndis!NdisMIndicateReceiveNetBufferLists+0xc1
14 fffff880`03d85ad0 fffff880`080dac17 tunnel!TeredoWfpIndicationWorker+0xb4
15 fffff880`03d85b10 fffff800`045c21d3 tunnel!LwWorker+0x1b
16 fffff880`03d85b40 fffff800`042d5261 nt!IopProcessWorkItem+0x23
17 fffff880`03d85b70 fffff800`045682ea nt!ExpWorkerThread+0x111
18 fffff880`03d85c00 fffff800`042bc8e6 nt!PspSystemThreadStartup+0x5a
19 fffff880`03d85c40 00000000`00000000 nt!KxStartSystemThread+0x16

Lots of networking I/O requests — looks like we're dealing with a networking BSOD. I think we need to get the "raw stack":

2: kd> dps fffff88003d80000 fffff88003d86000
...
fffff880`03d84928  fffff880`07d4a343Unable to load image VBoxNetLwf.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for VBoxNetLwf.sys
*** ERROR: Module load completed but symbols could not be loaded for VBoxNetLwf.sys
 VBoxNetLwf+0x3343
...
fffff880`03d84ef0  fffff880`11a20160Unable to load image e1q62x64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for e1q62x64.sys
*** ERROR: Module load completed but symbols could not be loaded for e1q62x64.sys
 e1q62x64+0x20160
...
fffff880`03d84f28  fffff880`07f93c4aUnable to load image kneps.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kneps.sys
*** ERROR: Module load completed but symbols could not be loaded for kneps.sys
 kneps+0x9c4a
...fffff880`03d84fd8  fffff880`07d8d100Unable to load image klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
 klim6+0x5100
...
fffff880`03d85200  fffff880`12bdf000Unable to load image atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x1142000

Wow, that's a lot of third party drivers. Some information about each:

2: kd> lmvm VBoxNetLwf; lmvm  e1q62x64; lmvm kneps; lmvm  klim6; lmvm atikmdag
start             end                 module name
fffff880`07d47000 fffff880`07d88000   VBoxNetLwf T (no symbols)           
    Loaded symbol image file: VBoxNetLwf.sys <===== VirtualBox NDIS 6.0 Lightweight Filter Driver
    Image path: VBoxNetLwf.sys
    Image name: VBoxNetLwf.sys
    Timestamp:        Mon Jan 16 14:59:27 2017 (587D261F)
    CheckSum:         000386D0
    ImageSize:        00041000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
start             end                 module name
fffff880`11a00000 fffff880`11a7a000   e1q62x64 T (no symbols)           
    Loaded symbol image file: e1q62x64.sys <===== Networking Adapter Driver
    Image path: e1q62x64.sys
    Image name: e1q62x64.sys
    Timestamp:        Thu Nov 29 20:43:36 2012 (50B80F48)
    CheckSum:         0007DD8F
    ImageSize:        0007A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
start             end                 module name
fffff880`07f8a000 fffff880`07fb8000   kneps    T (no symbols)           
    Loaded symbol image file: kneps.sys <===== Kaspersky Driver
    Image path: kneps.sys
    Image name: kneps.sys
    Timestamp:        Fri Jun 19 08:22:49 2015 (55840999)
    CheckSum:         0003C137
    ImageSize:        0002E000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
start             end                 module name
fffff880`07d88000 fffff880`07d92000   klim6    T (no symbols)           
    Loaded symbol image file: klim6.sys <===== Kaspersky Driver
    Image path: klim6.sys
    Image name: klim6.sys
    Timestamp:        Fri Feb 26 07:35:16 2016 (56D04684)
    CheckSum:         0000D54E
    ImageSize:        0000A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
start             end                 module name
fffff880`11a9d000 fffff880`13dd1000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys <===== AMD Graphics Driver
    Image path: atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Mon Apr 10 13:04:56 2017 (58EBBB38)
    CheckSum:         022E47C8
    ImageSize:        02334000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

====
Let's look at our older dump file:
Again, a STOP 0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL bugcheck:

4: kd> .bugcheck
Bugcheck code 000000D1
Arguments 00000000`00000028 00000000`00000002 00000000`00000000 fffff880`01f1f6fd

Let's dump the stack:

4: kd> knL
 # Child-SP          RetAddr           Call Site
00 fffff880`03b84648 fffff800`042da169 nt!KeBugCheckEx
01 fffff880`03b84650 fffff800`042d8de0 nt!KiBugCheckDispatch+0x69
02 fffff880`03b84790 fffff880`01f1f6fd nt!KiPageFault+0x260
03 fffff880`03b84920 fffff880`020a84eb NETIO!RtlCopyBufferToMdl+0x1d
04 fffff880`03b84980 fffff880`020740f6 tcpip! ?? ::FNODOBFM::`string'+0x1bb3f
05 fffff880`03b849f0 fffff880`020636b8 tcpip!TcpTcbCarefulDatagram+0x1a46
06 fffff880`03b84ba0 fffff880`0206297a tcpip!TcpTcbReceive+0x37c
07 fffff880`03b84cb0 fffff880`02063aeb tcpip!TcpMatchReceive+0x1fa
08 fffff880`03b84e00 fffff880`0205bf17 tcpip!TcpPreValidatedReceive+0x36b
09 fffff880`03b84ed0 fffff880`0205ba8a tcpip!IppDeliverListToProtocol+0x97
0a fffff880`03b84f90 fffff880`0205b089 tcpip!IppProcessDeliverList+0x5a
0b fffff880`03b85030 fffff880`02058d2f tcpip!IppReceiveHeaderBatch+0x23a
0c fffff880`03b85110 fffff880`02058302 tcpip!IpFlcReceivePackets+0x64f
0d fffff880`03b85310 fffff880`020cabca tcpip!FlpReceiveNonPreValidatedNetBufferListChain+0x2b2
0e fffff880`03b853f0 fffff800`042e6878 tcpip! ?? ::FNODOBFM::`string'+0x49ca2
0f fffff880`03b85440 fffff880`02057e22 nt!KeExpandKernelStackAndCalloutEx+0xd8
10 fffff880`03b85520 fffff880`01edb0eb tcpip!FlReceiveNetBufferListChain+0xb2
11 fffff880`03b85590 fffff880`01ea4ad6 ndis!ndisMIndicateNetBufferListsToOpen+0xdb
12 fffff880`03b85600 fffff880`01e1dcc1 ndis!ndisMDispatchReceiveNetBufferLists+0x1d6
13 fffff880`03b85a80 fffff880`0830d66c ndis!NdisMIndicateReceiveNetBufferLists+0xc1
14 fffff880`03b85ad0 fffff880`08307c17 tunnel!TeredoWfpIndicationWorker+0xb4
15 fffff880`03b85b10 fffff800`045d1c93 tunnel!LwWorker+0x1b
16 fffff880`03b85b40 fffff800`042e4261 nt!IopProcessWorkItem+0x23
17 fffff880`03b85b70 fffff800`0457673a nt!ExpWorkerThread+0x111
18 fffff880`03b85c00 fffff800`042cb8e6 nt!PspSystemThreadStartup+0x5a
19 fffff880`03b85c40 00000000`00000000 nt!KxStartSystemThread+0x16

Looks pretty similar to the one we just analyzed. Let's get the "raw stack":

4: kd> dps fffff88003b80000 fffff88003b86000
...
fffff880`03b84f28  fffff880`08071c4aUnable to load image kneps.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for kneps.sys
*** ERROR: Module load completed but symbols could not be loaded for kneps.sys
 kneps+0x9c4a
...
fffff880`03b84fd8  fffff880`07f41100Unable to load image klim6.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for klim6.sys
*** ERROR: Module load completed but symbols could not be loaded for klim6.sys
 klim6+0x5100
...
fffff880`03b85418  fffff880`018d9ed5Unable to load image sptd.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys
 sptd+0x17ed5
...
fffff880`03b85538  fffff880`0510ba01Unable to load image dtsoftbus01.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for dtsoftbus01.sys
*** ERROR: Module load completed but symbols could not be loaded for dtsoftbus01.sys
 dtsoftbus01+0x15a01

We see two of the same Kaspersky drivers and two "new" DAEMON Tools drivers. Virtual Drive programs are always known to cause BSODs...

So here are my recommendations:

-reinstall your Intel® 82583V Gigabit Network Connection driver **DOWNLOAD LINK**
-uninstall DAEMON tools and other MSI utilities (known to case BSODs too)
ONLY if issues persist...
-uninstall Kaspersky, run their removal tool, and replace with Microsoft Security Essentials temporarily.
-uninstall VirtualBox/VMWare
-reinstall AMD graphics drivers DIRECTLY from MSI's website
-update Windows and BIOS

Good luck!

Regards,
bwv848


Edited by bwv848, 01 May 2017 - 09:43 AM.

If I do not reply in three days, please message me.
 
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)





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