first time posting, so apologies in advance in case it's not according to protocol or posted at the wrong place.
I was wondering if anyone have any suggestions to solve an issue I have,
ever since I bought a new PC and installed Windows on it, I was having issues where the PC would completely freeze (at least once a day, even several times a day),
and the only way you could get it to work again is by a hard reset (long press of the power button. Power off and Power on).
there wasn't any BSOD or DUMP file as far as I saw, so I tried several things to eliminate the issue, but haven't succeeded yet.
· Tried installing all Windows Updates.
· latest graphics card drivers
· memory check through "mdsched.exe" no issues found
· tried increasing Paging file size up to 16 GB (operating system is on an 240G SSD)
· windows disk check showed no errors
· system file checker "sfc /scannow" no issues were found
· uninstalled several programs and reinstalled them after the issue persisted, (Malwarebytes is currently installed but it happened when it wasn’t installed too, saw a post here recommending it wouldn’t be installed and may cause the issue)
· OS - Windows 8.1, 8, 7, Vista ? Windows 10 Pro
· x86 (32-bit) or x64 ? x64
· What was original installed OS on system? Fresh install - new PC (installed on December 2016)
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? full Retail Version
· Age of system (hardware) new parts that were bought on December 2016, were not in use before as far as I know.
· Age of OS installation - have you re-installed the OS? no, haven't re installed the OS
· CPU Intel® Core i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
· Video Card NVIDIA GeForce GTX 1070
· MotherBoard - (if NOT a laptop) MSI Z170A MPOWER GAMING TITANIUM(MS-7A16)
· Power Supply - brand & wattage (skip if laptop) THERMALTAKE 630W
· System Manufacturer Not a Branded PC, built from selected components: MSI
· Exact model number (if laptop, check label on bottom) MS-7A16
· Laptop or Desktop? Desktop
attached are two files based on “BSOD Posting Instructions”:
Started the Driver Verifier today based on the recommendation and will post the result once the 24 hours have ended.
Thought I might add that I was having issues with my ISP for the last month and the connection to the internet was dropping frequently several times a day due to DSL connection drops, so any response time errors are most likely due to that and not the WIFI Adapter.
If you have any suggestions or need any further details please let me know,
Your help is greatly appreciated.