Mod Edit: Split from https://www.bleepingcomputer.com/forums/t/644799/mailer-daemon-popups-lead-us-to-calling-a-bogus-microsoft-help-desk/ - Hamluis.
my hackers have disabled 2 admin accts. luckily i gave another acct admin privies, but now the desktop wont open again. i can get to admin prompt thru re. i can bring up regedit. it wont allow me to chkdsk or scan dsk. im stuck with the locked mbr and cant get usb as 1st to boot. i downloaded all the software here, i am familiar with frst, but not fss. im on my chromebook, so i have internet on this one. i just cant get to a desktop on windows 10. i also have the iso windows on eub as well. id almost rather just get rid of the ppl in my laptop and start fresh, which i tried thru re as well. wont allow usb. is there a way to change boot sequence in boot bios? and how to i execute these programs at prompt in dos>
Edited by hamluis, 24 April 2017 - 08:09 PM.