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TrayAp.msi - Startup file deleted in error

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#1 JimConsidine


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Posted 24 April 2017 - 06:50 AM


In an effort to trim off every unneeded program running to get this old laptop to limp into the sunset, I went to far. Making the oldest mistake in the book, I say,"HP Quick Launch Buttons ... what are these?? I don't use or need this program and deleted it." 

Starting my computer now involves going through a series of hitting "cancel" to offers by the PC to seek and reinstall the file TrayAp.msi 

I have searched the PC for such a file and none such exists to my knowledge.

HP's automated support has proved useless so far.

I expect that this file is in front of my face or on my repair disk (yes, I made a repair disk back in 2011 and have it at my disposal).

What say ye?

Thank you.

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#2 JohnC_21


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Posted 24 April 2017 - 08:46 PM

Model number of the HP? 




According to the below page TrayAp.msi is part of HP Photosmart software. Did you delete it? It may be part of the printer software package if you have a HP printer.



#3 medab1


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Posted 24 April 2017 - 09:26 PM

Recover to factory specs.

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