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TrayAp.msi - Startup file deleted in error


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#1 JimConsidine

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Posted 24 April 2017 - 06:50 AM

Hello,

In an effort to trim off every unneeded program running to get this old laptop to limp into the sunset, I went to far. Making the oldest mistake in the book, I say,"HP Quick Launch Buttons ... what are these?? I don't use or need this program and deleted it." 

Starting my computer now involves going through a series of hitting "cancel" to offers by the PC to seek and reinstall the file TrayAp.msi 

I have searched the PC for such a file and none such exists to my knowledge.

HP's automated support has proved useless so far.

I expect that this file is in front of my face or on my repair disk (yes, I made a repair disk back in 2011 and have it at my disposal).

What say ye?

Thank you.



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#2 JohnC_21

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Posted 24 April 2017 - 08:46 PM

Model number of the HP? 

 

https://support.hp.com/us-en/document/c01136921

 

According to the below page TrayAp.msi is part of HP Photosmart software. Did you delete it? It may be part of the printer software package if you have a HP printer.

 

https://support.hp.com/us-en/document/c00811375



#3 medab1

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Posted 24 April 2017 - 09:26 PM

Recover to factory specs.






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