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HJT log, nasty spyware


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7 replies to this topic

#1 BrandonHarold

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Posted 11 December 2004 - 10:52 AM

Something is wrong with my computer...

Is it related to tgbrfv_5.dll ?

SpybotS&D freezes after the scan, when it is trying to fix the problems.

Adaware cannot find this problem, whatever it is.

I have also run spyware doctor and spysweeper.

here is my log:

Logfile of HijackThis v1.98.2
Scan saved at 10:46:31 AM, on 12/11/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Microsoft Office\Office10\WINWORD.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\DOCUME~1\Brandon\LOCALS~1\Temp\Rar$EX00.125\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=Userinit.exe,
N2 - Netscape 6: user_pref("browser.startup.homepage", "www.google.com"); (C:\Documents and Settings\Brandon\Application Data\Mozilla\Profiles\default\udtxt8jo.slt\prefs.js)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Brandon\Application Data\Mozilla\Profiles\default\udtxt8jo.slt\prefs.js)
O2 - BHO: (no name) - {BCDB6978-4CEF-4EA0-9453-822D7FCF5A8B} - C:\WINDOWS\System32\msyz.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [taskopen.exe] taskopen.exe
O4 - HKLM\..\RunOnce: [qappsrvc32.exe] qappsrvc32.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: D-Link AirPlus G Configuration Utility.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe (file missing)
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe (file missing)
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: ComcastHSI - {0AC92B68-8954-4A8A-9583-AEDD1A405166} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {7B7E4680-E335-4D86-8D05-5D745F01E9E5} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {D1C8B58A-E6F0-4490-A55A-744D120E8E19} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095976930435
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/148119a...all/xscan53.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...307/mcfscan.cab

Please help, thank you!

Edited by BrandonHarold, 11 December 2004 - 12:45 PM.


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#2 Daisuke

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Posted 11 December 2004 - 02:47 PM

Hi :thumbsup:

We will fix it.


Please download Reglook from here:

http://computercops.biz/modules.php?name=F...ownload&id=3618

Extract the program and run it. When it has completed it will create a log. Post that log as a reply to this topic. Also post a fresh HJT log please.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#3 BrandonHarold

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Posted 11 December 2004 - 05:34 PM

THANK YOU.

Here is the reglook log (is that all of it or did I run it wrong?):

A reg_look by IMM
----------------------------------------
Handle OK.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows
(key has 0 subkeys and 6 value entries - last modified 00:40(UTC) 08/06/2004)
[AppInit_DLLs] = not present!
----------------------------------------
Handle OK.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
(key has 5 subkeys and 31 value entries - last modified 15:28(UTC) 11/12/2004)
[Userinit] = "Userinit.exe,TGBRFV_" (REG_SZ)
----------------------------------------
Handle OK.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\IniFileMapping\system.ini\boot
(key has 0 subkeys and 5 value entries - last modified 09:27(UTC) 10/08/2002)
[Shell] = "SYS:Microsoft\Windows NT\CurrentVersion\Winlogon" (REG_SZ)
----------------------------------------


And the new HJT:

Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\WinRAR\WinRAR.exe
C:\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
F2 - REG:system.ini: UserInit=Userinit.exe,
N2 - Netscape 6: user_pref("browser.startup.homepage", "www.google.com"); (C:\Documents and Settings\Brandon\Application Data\Mozilla\Profiles\default\udtxt8jo.slt\prefs.js)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Brandon\Application Data\Mozilla\Profiles\default\udtxt8jo.slt\prefs.js)
O2 - BHO: (no name) - {BCDB6978-4CEF-4EA0-9453-822D7FCF5A8B} - C:\WINDOWS\System32\msyz.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [taskopen.exe] taskopen.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKLM\..\RunOnce: [qappsrvc32.exe] qappsrvc32.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: D-Link AirPlus G Configuration Utility.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: ComcastHSI (HKLM)
O9 - Extra button: Support (HKLM)
O9 - Extra button: Help (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: ComcastHSI (HKCU)
O9 - Extra button: Support (HKCU)
O9 - Extra button: Help (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095976930435
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/148119a...all/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/...B?37757.6990625
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...307/mcfscan.cab

Thanks again.

Edited by BrandonHarold, 11 December 2004 - 05:35 PM.


#4 Daisuke

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Posted 12 December 2004 - 07:26 AM

Hi :thumbsup:

is that all

No, it's just the beginning ...

Download KillBox here: KillBox 2.0.0.76. Unzip it to your desktop.

Start Killbox.exe

Select the Delete on reboot option.

Copy and paste each of the following file(s) to the field labeled "Full path of file to delete"
C:\WINDOWS\System32\TGBRFV_.exe
C:\WINDOWS\System32\TGBRFV_5.dll
C:\WINDOWS\System32\TGBRFV_.dll
C:\WINDOWS\System32\msyz.dll


After each file press the Delete button (the button that looks like a red circle with a white X in it).

A dialog box will ask if you want to delete and reboot now - on all but the last file, answer No
For the last file (or first, if only one file), answer Yes.

Your computer will reboot.


Download System Security Suite here:
System Security Suite Download & Tutorial. Unzip it to your desktop.
Install the program. Don't use it yet.

Please print or copy these instructions because you are not able to access the Internet in SafeMode.

Make sure you are set to show hidden files and folders:
A. On the Tools menu in Windows Explorer, click Folder Options.
B. Click the View tab.
C. Under Hidden files and folders, click Show hidden files and folders.
D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.
How to see hidden files in Windows

REBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting your computer in Safe mode

Run HijackThis!, press Scan, and put a check mark next to all these:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
F2 - REG:system.ini: UserInit=Userinit.exe,

O2 - BHO: (no name) - {BCDB6978-4CEF-4EA0-9453-822D7FCF5A8B} - C:\WINDOWS\System32\msyz.dll

O4 - HKLM\..\Run: [taskopen.exe] taskopen.exe
O4 - HKLM\..\RunOnce: [qappsrvc32.exe] qappsrvc32.exe



This is a restriction. Leave it unchecked if it was set by you using a software like Spybot Search & Destroy, SpywareBlaster or another similar protection software, or if it was set by your system administrator.
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

Close all other windows and browsers, and press the Fix Checked button.

Search for these files and delete them if found:
taskopen.exe <-- this file
qappsrvc32.exe <-- this file


With all windows and browsers closed.
Clean out temporary and Temporary Internet Files.
A. Open System Security Suite.
B. In the Items to Clear tab thick:
- Internet Explorer (left pane): Cookies & Temporary files
- My Computer (right pane): Temporary files & Recycle Bin
Press the Clear Selected Items button.
Close the program.

REBOOT normally.

Run HijackThis! again and post a new log.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#5 BrandonHarold

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Posted 12 December 2004 - 10:35 AM

Here is the new log:

Logfile of HijackThis v1.97.7
Scan saved at 10:31:15 AM, on 12/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Support.com\bin\tgcmd.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
N2 - Netscape 6: user_pref("browser.startup.homepage", "www.google.com"); (C:\Documents and Settings\Brandon\Application Data\Mozilla\Profiles\default\udtxt8jo.slt\prefs.js)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Brandon\Application Data\Mozilla\Profiles\default\udtxt8jo.slt\prefs.js)
O2 - BHO: (no name) - {4F923E62-4404-461D-A53B-4BF68BA28734} - C:\WINDOWS\System32\msab.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: D-Link AirPlus G Configuration Utility.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: ICQ (HKLM)
O9 - Extra 'Tools' menuitem: ICQ (HKLM)
O9 - Extra button: ComcastHSI (HKLM)
O9 - Extra button: Support (HKLM)
O9 - Extra button: Help (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: ComcastHSI (HKCU)
O9 - Extra button: Support (HKCU)
O9 - Extra button: Help (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwa...director/sw.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6...922/wmv9VCM.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095976930435
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/148119a...all/xscan53.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.com/CAB/...B?37757.6990625
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shock...ash/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...307/mcfscan.cab


By the way, I was able to follow all of your instructions, however, I did not see this file in hjt, so I could not delete it:

O2 - BHO: (no name) - {BCDB6978-4CEF-4EA0-9453-822D7FCF5A8B} - C:\WINDOWS\System32\msyz.dll

I look forward to your help and reply. Thank you again!

#6 Daisuke

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Posted 12 December 2004 - 10:50 AM

I did not see this file in hjt

I wrote: delete them if found. The file was deleted by hijackthis. But we tell people to look after them, to be sure the files are gone :thumbsup:.

You are running an outdated version of HijackThis.. Delete the copy you have and download the latest version of HijackThis!: Download here HJT 1.98.2. Save it on your Desktop. You will need now to unzip hijackthis.exe to a permanent folder, such as c:\hjt . This has to be done as HijackThis creates backups. You may need to use these backups.

First create a new folder:
A. Click My Computer icon on your desktop
B. Click C: drive
C. Click the File menu --> New --> Folder, a folder "New folder" will be created.
D. Rename it HJT

Unzip hijackthis.exe to the c:\HJT folder.

Please post a new hijackthis log.

Edited by cryo, 12 December 2004 - 10:52 AM.

Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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#7 BrandonHarold

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Posted 12 December 2004 - 11:09 AM

Logfile of HijackThis v1.98.2
Scan saved at 11:09:14 AM, on 12/12/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Support.com\bin\tgcmd.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R3 - Default URLSearchHook is missing
N2 - Netscape 6: user_pref("browser.startup.homepage", "www.google.com"); (C:\Documents and Settings\Brandon\Application Data\Mozilla\Profiles\default\udtxt8jo.slt\prefs.js)
N2 - Netscape 6: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Brandon\Application Data\Mozilla\Profiles\default\udtxt8jo.slt\prefs.js)
O2 - BHO: (no name) - {4F923E62-4404-461D-A53B-4BF68BA28734} - C:\WINDOWS\System32\msab.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ComcastSUPPORT] C:\Program Files\Support.com\bin\tgkill.exe /cleaneahtioga /start
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: D-Link AirPlus G Configuration Utility.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe (file missing)
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe (file missing)
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\aim\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: ComcastHSI - {0AC92B68-8954-4A8A-9583-AEDD1A405166} - http://www.comcast.net (file missing) (HKCU)
O9 - Extra button: Support - {7B7E4680-E335-4D86-8D05-5D745F01E9E5} - http://www.comcastsupport.com (file missing) (HKCU)
O9 - Extra button: Help - {D1C8B58A-E6F0-4490-A55A-744D120E8E19} - http://www.comcast.net/memberservices/ (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1095976930435
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/148119a...all/xscan53.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/...307/mcfscan.cab

#8 Daisuke

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Posted 12 December 2004 - 11:35 AM

Run HijackThis!, press Scan, and put a check mark next to all these:

R3 - Default URLSearchHook is missing

Close all other windows and browsers, and press the Fix Checked button.



Log looks clean...great job ! :thumbsup:

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

How did I get infected ? With steps so it does not happen again !

Glad I was able to help.
Everyday is virus day. Do you know where your recovery CDs are ?
Did you create them yet ?

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