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High cpu and disk usage


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#1 fadi-sheikh

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Posted 23 April 2017 - 10:13 PM

Hi everyone

 

I have an old Acer laptop. It has the issue of consuming high levels of disk and CPU when applications are running. I tried to do windows 10 reset, but the issue still exist.

 

Thanks in advance



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#2 Hareen

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Posted 24 April 2017 - 01:26 AM

What applications are you using? What's the system configuration?

 

High levels of CPU and Disc usage can be due to many reasons. Physical issues like dust accumulation is many times culprit and high ambient temperatures is also another major culprit.(At least in my location.)

 

Try Cleaning the system with CCleaner and Defragment the system. Let us know if there is any improvement.



#3 dc3

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Posted 25 April 2017 - 09:09 AM

Please download and install Speccy to provide us with information about your computer.  Clicking on this link will automatically initiate the download.

The one piece of information the Speccy will not provide is the make and model of your PSU.  If you know what it is please post this along with the Speccy link which will be generated.

When Speccy opens you will see a screen similar to the one below.

speccy...1png_zpsr3irze6o.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy...2_zpsia3rp09d.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy...3_zpsnj1twsfh.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 fadi-sheikh

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Posted 25 April 2017 - 09:20 PM

I don't think it's overheating or dust has accumulated. I did some clean up using CCleaner and disk defragment, but the issue still exist



#5 medab1

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Posted 25 April 2017 - 09:33 PM

This does work.

Open Task Manager.

Find Windows Explorer.

You will probably have several instances of it running.

Right click on one & choose Restart.

 

Your cpu usage will drop after several seconds.

 

screenshot_397.jpg

 

Try it.


Learn to take screenshots & add them to your posts. :thumbup2:

https://www.bleepingcomputer.com/forums/t/43088/how-to-capture-and-edit-a-screen-shot/#entry4532851

Learn to use Google Search.  :busy:

Make full system images to restore to if your computer goes bonkers.


#6 thienlyma

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Posted 25 April 2017 - 09:41 PM

Sometimes this can happen due to malware. try to find out which app is using the most cpu in task manager(advanced). If something you see that you don't recognize and is not a system app. then run a scan by malwarebytes...


#7 medab1

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Posted 25 April 2017 - 09:46 PM

 

Sometimes this can happen due to malware. try to find out which app is using the most cpu in task manager(advanced). If something you see that you don't recognize and is not a system app. then run a scan by malwarebytes...

 

Real time antivirus is needed.

I use Avast Premium.

I have no viruses or malware.

Just a suggestion. :)


Learn to take screenshots & add them to your posts. :thumbup2:

https://www.bleepingcomputer.com/forums/t/43088/how-to-capture-and-edit-a-screen-shot/#entry4532851

Learn to use Google Search.  :busy:

Make full system images to restore to if your computer goes bonkers.


#8 Lvlpost

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Posted 26 April 2017 - 02:17 AM

According to users, some viruses or malicious programs can High cpu and disk usage problem. So you should use the trusted antivirus software to delete malicious programs and viruses that may be running on your system: Avast, Bitdefender, etc.

You refer this link to prevent the System and Compressed memory high CPU usage in Windows 10

  • Ensure that updated all drivers for your computer hardware.
  • Add more RAM
  • Uninstall unnecessary applications
  • Close all idle applications and browser web pages.

Edited by Lvlpost, 26 April 2017 - 02:17 AM.


#9 dc3

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Posted 26 April 2017 - 08:12 AM

@ fadi-sheikh

 

Please do what I requested in post #3.

 

Edited to add:  If you think you may be infected I would suggest starting a topic in the Am I Infected? What Do I Do? forum.


Edited by dc3, 26 April 2017 - 08:20 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#10 dc3

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Posted 26 April 2017 - 08:17 AM

For those of you suggesting that this is malware and suggest running an antivirus.  Malware can not be found or removed by any single program.  The antivirus most everyone uses will only go so far in keeping out malware, adware, and some nastier that usual PUPs.  You should also be aware that these programs may not be posted in the Windows forums, this is a security issue. 


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#11 fadi-sheikh

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Posted 26 April 2017 - 09:11 PM

Thanks everyone for their valuable input, but as I mentioned I did system reset and nothing changed. I don't think it's malware issue.

 

http://speccy.piriform.com/results/RVkWMNDMN5KvlbMNoBObt8g






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