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Random network disconnects after reformatting


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#1 gibdo

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Posted 23 April 2017 - 04:18 PM

As the title says, I've been getting disconnects pretty randomly after reformatting. The issue existed on my old install too and I fixed it, however I can't seem to find whatever solution I used back then again now. I find it often happens when I'm gaming, specifically playing League/Overwatch, downloading something, or watching a youtube video. When it disconnects while I'm watching a youtube video, chrome also hangs/crashes.

 

I've tried multiple network adaptors, obviously reformatting, and any fix I've found online to no avail. I'm also the only one this happens to on my entire network, which holds 7 computers + devices.

 

After looking in Event Viewer, I've also found this relevant event:

Name resolution for the name td.demdex.net timed out after none of the configured DNS servers responded.

This happens whenever I disconnect, and I don't think I've ever seen two of the same URL.

 

Thanks for the help.



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#2 medab1

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Posted 23 April 2017 - 04:35 PM

Reinstall your OS.


Learn to take screenshots & add them to your posts. :thumbup2:

Learn to use Google Search.  :busy:


#3 gibdo

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Posted 23 April 2017 - 05:03 PM

Reinstall your OS.

Did that just a few months ago when I got an SSD. Is it worth doing it again?



#4 JohnC_21

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Posted 23 April 2017 - 05:20 PM

Are you connecting via Wifi or Ethernet? Whichever you use disable the other in Device Manager. In other words if you have a laptop with both Ethernet and Wifi and you use Ethernet disable the Wifi Adapter.

 

Make sure if using Wifi to allow full power to the adapter. If Wifi delete your Wifi Profile and create it again.

 

Disable Ipv6 on your adapter and see if that helps.

 

Right click the Network Adapter you use, Wifi or Ethernet, and right click in Device Manager. Under the Details tab select Hardware IDs in the dropdown box. Post the first line.

 

What is the make and model of the computer or MB if a custom build.


Edited by JohnC_21, 23 April 2017 - 05:21 PM.


#5 gibdo

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Posted 23 April 2017 - 05:43 PM

Are you connecting via Wifi or Ethernet? Whichever you use disable the other in Device Manager. In other words if you have a laptop with both Ethernet and Wifi and you use Ethernet disable the Wifi Adapter.

 

Make sure if using Wifi to allow full power to the adapter. If Wifi delete your Wifi Profile and create it again.

 

Disable Ipv6 on your adapter and see if that helps.

 

Right click the Network Adapter you use, Wifi or Ethernet, and right click in Device Manager. Under the Details tab select Hardware IDs in the dropdown box. Post the first line.

 

What is the make and model of the computer or MB if a custom build.

First line: USB\VID_2001&PID_3315&REV_0000

MB: GA-990FXA-UD3
 
I use WiFi. Could my Tap drivers be causing this issue, by the way? They call themselves Ethernet.


#6 JohnC_21

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Posted 23 April 2017 - 06:38 PM

I am not sure about the TAP drivers. Your going through a VPN?

 

This is a USB dongle for Wifi? What is the make and model?



#7 gibdo

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Posted 23 April 2017 - 07:12 PM

I am not sure about the TAP drivers. Your going through a VPN?

 

This is a USB dongle for Wifi? What is the make and model?

D-Link DWA-182 is the dongle.

 

I have OpenVPN installed, but I am not constantly connected through it, no.



#8 JohnC_21

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Posted 23 April 2017 - 07:40 PM

Do you know which hardware version you have. They may be a tag on the dongle listing it as A or C. The C version has Windows 10 drivers but the A does not. A would use Window's own drivers. It seems every Windows 10 major upgrade results in connection issues.

 

If you want to rule out a hardware issue and the driver for the dongle is available in the linux kernel you could boot a live linux disk and see if you get connection issues. Burn the iso to a DVD or use Rufus to create a bootable USB dongle.

 

Mint Cinnamon 64bit



#9 gibdo

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Posted 23 April 2017 - 07:52 PM

Do you know which hardware version you have. They may be a tag on the dongle listing it as A or C. The C version has Windows 10 drivers but the A does not. A would use Window's own drivers. It seems every Windows 10 major upgrade results in connection issues.

 

If you want to rule out a hardware issue and the driver for the dongle is available in the linux kernel you could boot a live linux disk and see if you get connection issues. Burn the iso to a DVD or use Rufus to create a bootable USB dongle.

 

Mint Cinnamon 64bit

I have Hardware version C1. It's also worth noting I've tried another adaptor and had similar issues.



#10 JohnC_21

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Posted 23 April 2017 - 08:08 PM

Have you disabled USB selective suspend?

 

https://www.tenforums.com/tutorials/73187-turn-off-usb-selective-suspend-windows-10-a.html

 

Did you install the Dlink driver or did Windows 10 install it's own driver?

 

http://support.dlink.com/ProductInfo.aspx?m=dwa-182

 

Worth a read

 

http://www.theinquirer.net/inquirer/news/2479527/windows-10-is-dropping-wifi-connections-with-no-fix-from-microsoft-yet


Edited by JohnC_21, 23 April 2017 - 08:12 PM.


#11 gibdo

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Posted 23 April 2017 - 09:10 PM

Windows installed it, however, it seems to be the Dlink one. I downloaded the linked driver and tried to update, but windows said it was already up to date.

 

EDIT: Uninstalled my adaptor and then used the D-Link program to reinstall it. So far things seem to be working normally, though Skype seems to be having difficulties connecting. I'll update the thread later if I experience any more issues. Thanks.


Edited by gibdo, 23 April 2017 - 09:18 PM.





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