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Motherboard failure?


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8 replies to this topic

#1 BellaAnarchy

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Posted 22 April 2017 - 09:01 AM

I've had a Dell Inspiron laptop (NR5010, I believe) for about the last 7 years. It's been running Windows 7 from the start. I've had very minimal problems with it over the years - a failed hard drive that I replaced myself several years back and a USB port that stopped working about August of 2016. Other than that, it's just been the occasional instances of freezing/slowness that are mostly fixed by a restart.

Two weeks ago - I left my computer for a while to deal with a family matter. When I returned, I returned to a BSOD. It was the first I've remembered having since my HDD failure years ago. I haven't had one since two weeks ago, but I've noticed a couple of new problems - the time/date on my computer are wrong. When I sync it to internet time, it fixes it for about 45 minutes to an hour but then it starts going in circles. (For instance, if I synced it to internet time at 8 in the morning, I might see it hit 9 o'clock but it will soon pop back to saying 8 and go forward.)

Now, I know this could be a simple CMOS battery issue but then I started noticing this problem - my computer drops its connection to my WIFI. Basically, it will show me that I have full strength but then show the "limited connection/no internet" icon. I either have to restart or turn my wireless signal on my computer on and off to get it to work again.

I haven't heard any beeping on the last couple of restarts and Malware/Antivirus scans came back clean, but I am concerned. I use my computer for my work from home job and a sudden motherboard failure is bad for business. I've had a computer with a motherboard failure before and it seems like I remember it starting similarly - but I could just be being paranoid.

Any thoughts?

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#2 hamluis

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Posted 22 April 2017 - 10:08 AM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 
post-33068-0-86653600-1480692866_thumb.j

     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis



#3 BellaAnarchy

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Posted 22 April 2017 - 01:59 PM

MiniToolBox by Farbar  Version: 17-06-2016
Ran by Manda (administrator) on 18-04-2017 at 07:20:47
Running from "C:\Users\Manda\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Model: Inspiron N5010 Manufacturer: Dell Inc.

Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/18/2017 07:17:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 23961

Error: (04/18/2017 07:17:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 23961

Error: (04/18/2017 07:17:48 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/18/2017 07:17:47 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 22932

Error: (04/18/2017 07:17:47 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 22932

Error: (04/18/2017 07:17:47 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/18/2017 07:57:58 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 21918

Error: (04/18/2017 07:57:58 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 21918

Error: (04/18/2017 07:57:58 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/18/2017 07:57:57 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20904

System errors:
=============
Error: (04/18/2017 07:17:52 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (04/17/2017 06:13:47 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (04/14/2017 07:24:42 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (04/14/2017 07:24:40 AM) (Source: BTHUSB) (User: )
Description: The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.

Error: (04/10/2017 07:38:53 AM) (Source: Service Control Manager) (User: )
Description: The MBAMService service failed to start due to the following error: %%1053 = The service did not respond to the start or control request in a timely fashion.

Error: (04/10/2017 07:38:53 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the MBAMService service to connect.

Error: (04/10/2017 07:36:25 AM) (Source: DCOM) (User: )
Description: {078AEF33-C48A-49F7-AFF3-A0EE810BFE7C}

Error: (04/09/2017 02:07:53 PM) (Source: Service Control Manager) (User: )
Description: The Server service terminated with the following error: %%13 = The data is invalid.

Error: (04/09/2017 02:07:53 PM) (Source: Service Control Manager) (User: )
Description: The Computer Browser service terminated with the following error: %%1115 = A system shutdown is in progress.

Error: (04/09/2017 02:07:52 PM) (Source: Service Control Manager) (User: )
Description: The Bluetooth Support Service service failed to start due to the following error: %%1069 = The service did not start due to a logon failure.

Microsoft Office Sessions:
=========================
Error: (04/18/2017 07:17:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 23961

Error: (04/18/2017 07:17:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 23961

Error: (04/18/2017 07:17:48 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/18/2017 07:17:47 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 22932

Error: (04/18/2017 07:17:47 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 22932

Error: (04/18/2017 07:17:47 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/18/2017 07:57:58 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 21918

Error: (04/18/2017 07:57:58 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 21918

Error: (04/18/2017 07:57:58 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (04/18/2017 07:57:57 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 20904

=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.3.2.30544 - BitTorrent Inc.)
4K Stogram 1.9 (HKLM-x32\...\4K Stogram_is1) (Version: 1.9.4.944 - Open Media LLC)
64 Bit HP CIO Components Installer (HKLM\...\{13DA9C7C-EBFB-40D0-94A1-55B42883DF21}) (Version: 21.2.1 - HP Inc.) Hidden
Adobe Flash Player 11 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 11.5.502.135 - Adobe Systems Incorporated)
Adobe Flash Player 20 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 20.0.0.267 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.06) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.06 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.1 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.1.7.157 - Adobe Systems, Inc.)
Adobe Update Management Tool (HKLM-x32\...\{534A7A1A-7102-4AF6-23EA-7CD279C7B625}_is1) (Version: 6.2 - PainteR)
AIM 7 (HKLM-x32\...\AIM_7) (Version:  - )
Animation Shop 3 (HKLM-x32\...\{4B2B78EC-5111-4C0E-A955-0D84BBA49740}) (Version: 3.0.1.0000 - Jasc Software Inc)
Apple Application Support (HKLM-x32\...\{46F044A5-CE8B-4196-984E-5BD6525E361D}) (Version: 2.3.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{2EF5D87E-B7BD-458F-8428-E4D0B8B4E65C}) (Version: 7.0.0.117 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ATI Catalyst Install Manager (HKLM\...\{EF5745D9-C0A7-4D40-2900-AD093F232827}) (Version: 3.0.778.0 - ATI Technologies, Inc.)
AVG (HKLM\...\{4FDA4E8C-0902-4EEA-ADE8-A97E42CF0571}) (Version: 1.171.1 - AVG Technologies) Hidden
AVG (HKLM\...\AvgZen) (Version: 1.171.3.211 - AVG Technologies)
AVG Protection (HKLM-x32\...\AVG Antivirus) (Version: 17.3.3011 - AVG Technologies)
AVG SafeGuard toolbar (HKLM-x32\...\AVG SafeGuard toolbar) (Version: 19.6.0.592 - AVG Technologies)

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bulk Image Downloader v4.20.0.1 (HKLM-x32\...\Bulk Image Downloader_is1) (Version:  - Antibody Software)
calibre (HKLM-x32\...\{353EB72E-E70F-495C-B4B3-B37BAC1F28A9}) (Version: 1.10.0 - Kovid Goyal)
CCleaner (HKLM\...\CCleaner) (Version: 5.11 - Piriform)
Chrome Remote Desktop Host (HKLM-x32\...\{88D5D9A4-48C4-4D0A-88B9-3E18661CF0D9}) (Version: 57.0.2987.37 - Google Inc.)
Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
Cisco LEAP Module (HKLM-x32\...\{51C7AD07-C3F6-4635-8E8A-231306D810FE}) (Version: 1.0.19 - Cisco Systems, Inc.)
Cisco PEAP Module (HKLM-x32\...\{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}) (Version: 1.1.6 - Cisco Systems, Inc.)
Convergexe WordTraverse (HKLM-x32\...\{1128921F-BEBA-4044-B87A-B471E3822DFF}) (Version: 1.2.4000 - Convergexe)
Core FTP LE (HKLM-x32\...\CoreFTP) (Version:  - )
Dell Resource CD (HKLM-x32\...\{42929F0F-CE14-47AF-9FC7-FF297A603021}) (Version: 1.00.0000 - Dell Inc.)
DigiScribe (HKLM-x32\...\ST6UNST #1) (Version:  - )
Download Updater (AOL Inc.) (HKLM-x32\...\SoftwareUpdUtility) (Version:  - AOL Inc.)
Dropbox (HKLM-x32\...\Dropbox) (Version: 24.4.16 - Dropbox, Inc.)
Dropbox Update Helper (HKLM-x32\...\{099218A5-A723-43DC-8DB5-6173656A1E94}) (Version: 1.3.59.1 - Dropbox, Inc.) Hidden
DW WLAN Card Utility (HKLM\...\DW WLAN Card Utility) (Version: 5.60.48.35 - Dell Inc.)
Express Scribe (HKLM-x32\...\Scribe) (Version: 5.63 - NCH Software)
FileZilla Client 3.11.0.2 (HKLM-x32\...\FileZilla Client) (Version: 3.11.0.2 - Tim Kosse)
FMW 1 (HKLM\...\{91079213-6155-4062-96E1-DFF570DE80C4}) (Version: 1.182.1 - AVG Technologies) Hidden
FormatFactory 3.3.5.0 (HKLM-x32\...\FormatFactory) (Version: 3.3.5.0 - Format Factory)
GIMP 2.8.4 (HKLM\...\GIMP-2_is1) (Version: 2.8.4 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 57.0.2987.133 - Google Inc.)
Google Drive (HKLM-x32\...\{A1238426-ECDF-4639-BE2F-8D12A97AE23C}) (Version: 2.34.5075.1619 - Google, Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.3 - Google Inc.) Hidden
Google Update Helper (HKLM-x32\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
HippoFTP 9.0 (HKLM-x32\...\HippoFTP_is1) (Version:  - xTy Technology)
iCloud (HKLM\...\{EAFB2AD8-D92B-464C-8D97-B9CB94703C4A}) (Version: 3.0.2.163 - Apple Inc.)
IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6289.0 - IDT)
Instagram Downloader (HKLM-x32\...\{9DFA525A-6D12-444B-8F5A-63E2947FFC5D}) (Version: 2.3.0.0 - iWesoft)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2202 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 6.0.0.1179 - Intel Corporation)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.36 - Irfan Skiljan)
iTunes (HKLM\...\{D601CEAD-2E4F-4BBB-85CC-C29A4CE6A3C0}) (Version: 11.1.3.8 - Apple Inc.)
iWin Games (HKLM-x32\...\iWinArcade) (Version: 2.93 - )
Jasc Paint Shop Pro 9 (HKLM-x32\...\{F843C6A3-224D-4615-94F8-3C461BD9AEA0}) (Version: 9.00.0000 - Jasc Software Inc)
Java 8 Update 45 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218045F0}) (Version: 8.0.450 - Oracle Corporation)
Java SE Development Kit 8 Update 25 (64-bit) (HKLM\...\{64A3A4F4-B792-11D6-A78A-00B0D0180250}) (Version: 8.0.250.18 - Oracle Corporation)

ljArchive (HKLM-x32\...\ljArchive) (Version: 0.9.7 - Erik Frey)
Malwarebytes Anti-Malware version 2.1.6.1022 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.1.6.1022 - Malwarebytes Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 (HKLM\...\Office15.PROPLUS) (Version: 15.0.4420.1017 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (HKLM-x32\...\{E3E71D07-CD27-46CB-8448-16D4FB29AA13}) (Version: 3.0.5305.0 - Microsoft Corp.)
Mozilla Firefox 46.0.1 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 46.0.1 (x86 en-US)) (Version: 46.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 46.0.1.5966 - Mozilla)
OlympusCodecs (HKLM-x32\...\{9599AA83-D20B-45E1-819A-5EFD6AFED2BE}) (Version: 1.0.1 - Olympus)
OpenOffice.org 3.4.1 (HKLM-x32\...\{9F1F2AEA-C72A-4DD6-991E-C5506A5625E4}) (Version: 3.41.9593 - Apache Software Foundation)
Opera Stable 43.0.2442.1144 (HKLM-x32\...\Opera 43.0.2442.1144) (Version: 43.0.2442.1144 - Opera Software)
Outils de vérification linguistique 2013 de Microsoft Office - Français (HKLM\...\{90150000-001F-040C-1000-0000000FF1CE}) (Version: 15.0.4420.1017 - Microsoft Corporation) Hidden
PhotoScape (HKLM-x32\...\PhotoScape) (Version:  - )
Pidgin (HKLM-x32\...\Pidgin) (Version: 2.10.6 - )
QuickTime (HKLM-x32\...\{B67BAFBA-4C9F-48FA-9496-933E3B255044}) (Version: 7.74.80.86 - Apple Inc.)
RAD Video Tools (HKLM-x32\...\RADVideo) (Version:  - )
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.13.112.2010 - Realtek)
Smilebox (HKCU\...\Smilebox) (Version: 1.0.0.30048 - Smilebox, Inc.)
Sony Player Plug-in for Windows Media Player (HKLM-x32\...\Sony Player Plug-in for Windows Media Player) (Version:  - )
SpeedFan (remove only) (HKLM-x32\...\SpeedFan) (Version:  - )
SugarSync (HKLM-x32\...\SugarSync) (Version: 3.6.0.1.139445 - SugarSync, Inc.)
swMSM (HKLM-x32\...\{612C34C7-5E90-47D8-9B5C-0F717DD82726}) (Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
The FTW Transcriber version 3.8 (HKLM-x32\...\{D27CDB6E-AE6D-11cf-96B8-444553540000}_is1) (Version: 3.8 - The Tyger Valley Systems, Inc.)
TouchFreeze (HKLM-x32\...\{9C9744E5-2BB7-4042-BD1C-8A339480A08C}) (Version: 1.1.0 - Ivan Zhakov)
Turbo Fiesta (remove only) (HKLM-x32\...\Turbo Fiesta) (Version:  - )
Turbo Pizza (remove only) (HKLM-x32\...\Turbo Pizza) (Version:  - )
Turbo Subs (HKLM-x32\...\Turbo Subs) (Version: 1.0.0.0 - iWin.com)
Vegas Pro 9.0 (64-bit) (HKLM\...\{A2422B02-0D41-43F5-B62E-C7A5E55FCBA8}) (Version: 9.0.1146 - Sony)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player 2.0.4 (HKLM-x32\...\VLC media player) (Version: 2.0.4 - VideoLAN)
Waterfox 46.0.1 (x64 en-US) (HKLM\...\Waterfox 46.0.1 (x64 en-US)) (Version: 46.0.1 - Mozilla)
WIDCOMM Bluetooth Software (HKLM\...\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}) (Version: 6.2.0.9600 - Broadcom Corporation)
WinRAR 5.00 (32-bit) (HKLM-x32\...\WinRAR archiver) (Version: 5.00.0 - win.rar GmbH)
WinSCP 5.5.1 (HKLM-x32\...\winscp3_is1) (Version: 5.5.1 - Martin Prikryl)
XP Codec Pack (HKLM-x32\...\XP Codec Pack) (Version: 2.5.3 - XP Codec Pack team)

========================= Memory info: ===================================
Percentage of memory in use: 86%
Total physical RAM: 2934.7 MB
Available physical RAM: 391.86 MB
Total Virtual: 5867.59 MB
Available Virtual: 2101.01 MB

 

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:297.99 GB) (Free:160.07 GB) NTFS
3 Drive e: () (Removable) (Total:14.83 GB) (Free:13.22 GB) FAT32

========================= Users: ========================================
User accounts for \\MANDIE-PC

Administrator            Guest                    Manda                    


**** End of log ****


http://speccy.piriform.com/results/sNy5OmcisezGAassz2v0T1K


Edited by hamluis, 22 April 2017 - 05:35 PM.


#4 hamluis

hamluis

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Posted 22 April 2017 - 05:36 PM

Appears to me to be an illegal install of Win 7, using the KMS tool.

 

No Win 7 updates reflecfed as installed, with O/S system install date of 2013.

 

Louis



#5 BellaAnarchy

BellaAnarchy
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Posted 22 April 2017 - 05:43 PM

Appears to me to be an illegal install of Win 7, using the KMS tool.
 
No Win 7 updates reflecfed as installed, with O/S system install date of 2013.
 
Louis

Appreciate your help, Louis, but I don't know how that is possible. Haven't had to re-install since I replaced my hard drive. (Either in '13 or '14.) I used the disks recieved from Dell when I ordered the computer.

These problems just started. The only program installs I have done lately have been a re-install of HippoFTP a month ago.

Edited by BellaAnarchy, 22 April 2017 - 05:44 PM.


#6 hamluis

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Posted 22 April 2017 - 06:51 PM

Well...on the Speccy Snapshot, downloaed critical updates are reflected as Hotfixes, whether successfully installed or failed.  Your Snapshot doesn't even reflect that section, let alone any detail for such.  No Windows Defender, no Malicious Software, nothing.

 

There have been a ton of updates to Win 7 in the last 4 years, with many of them troublesome during the last year or so.  You reflect none of those.  Although I suppose it's possible, I've never seen such on data submitted by anyone requesting assistance.

 

I suppose that these things could be due to a hardware problem of some sort...but I would not know how I would go about attempting to troubelshoot such.  But, since you did mention a possible failing CMOS battery...I would start with replacing the current one with a new one.

 

Louis


Edited by hamluis, 22 April 2017 - 06:53 PM.


#7 BellaAnarchy

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Posted 22 April 2017 - 07:55 PM

It may be because I have my updates turned off, but not due to an illegal copy of Windows. I know its not the smartest decision. That being said, still never had an issue with anything until now.

Would a failed CMOS battery have anything the WiFi issue?

#8 hamluis

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Posted 22 April 2017 - 08:39 PM

I can't say...I don't use wifi for anything...and I can't determine what might be the cause of your reflected system issues.

 

Louis



#9 mjd420nova

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Posted 23 April 2017 - 11:51 AM

Anytime I see a time and date fault, Look to the CMOS battery.  The failure can cause all kinds of unrelated, random faults and strange boot ups when the BIOS gets scrambled.






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