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Combofix Report


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4 replies to this topic

#1 Scrimpy

Scrimpy

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  • 2 posts
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  • Local time:01:51 PM

Posted 21 April 2017 - 06:58 AM

Hi dudes;

 

 

I ran my computer with ComboFix software and Eventually came the report

 

What ComboFix has erased

What happened to this rapord


Edited by Scrimpy, 21 April 2017 - 07:01 AM.


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#2 Scrimpy

Scrimpy
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  • Local time:01:51 PM

Posted 21 April 2017 - 06:59 AM

ComboFix 17-04-16.01 - Scrimpy 21.04.2017  14:20:00.1.2 - x86
Microsoft Windows 7 Ultimate   6.1.7601.1.1254.90.1055.18.3071.1935 [GMT 3:00]
Running from: c:\users\Scrimpy\Downloads\ComboFix.exe
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((   Files Created from 2017-03-21 to 2017-04-21  )))))))))))))))))))))))))))))))
.
.
2017-04-21 11:25 . 2017-04-21 11:25 -------- d-----w- c:\users\Default\AppData\Local\temp
2017-04-20 18:29 . 2017-04-20 18:29 -------- d-----w- c:\programdata\Package Cache
2017-04-19 13:31 . 2017-04-19 13:31 -------- d-----w- c:\programdata\LogiShrd
2017-04-19 13:31 . 2017-04-19 13:31 -------- d-----w- c:\users\Scrimpy\AppData\Local\Logitech
2017-04-19 13:22 . 2017-04-19 13:26 -------- d-----w- c:\program files\Logitech Gaming Software
2017-04-19 13:20 . 2017-04-19 13:20 -------- d-----w- c:\users\Scrimpy\AppData\Roaming\Logitech
2017-04-19 13:20 . 2017-04-19 13:20 -------- d-----w- c:\users\Scrimpy\AppData\Roaming\Logishrd
2017-04-19 11:35 . 2017-04-19 11:35 -------- d-----w- c:\users\Scrimpy\AppData\Roaming\LolClient
2017-04-15 16:09 . 2008-07-12 05:18 467984 ----a-w- c:\windows\system32\d3dx10_39.dll
2017-04-15 16:09 . 2008-07-12 05:18 1493528 ----a-w- c:\windows\system32\D3DCompiler_39.dll
2017-04-15 16:09 . 2008-07-12 05:18 3851784 ----a-w- c:\windows\system32\D3DX9_39.dll
2017-04-15 16:08 . 2017-04-15 16:08 -------- d-----w- C:\Riot Games
2017-04-15 16:06 . 2017-04-20 17:25 -------- d-----w- c:\users\Scrimpy\AppData\Roaming\Riot Games
2017-04-13 16:20 . 2017-04-13 16:20 -------- d-----w- c:\users\Scrimpy\MisaliMT2FullClient
2017-04-05 23:05 . 2017-04-05 23:05 63632 ----a-w- c:\windows\system32\drivers\LGJoyXlCore.sys
2017-04-05 23:05 . 2017-04-05 23:05 32912 ----a-w- c:\windows\system32\drivers\LGBusEnum.sys
2017-04-05 23:05 . 2017-04-05 23:05 24856 ----a-w- c:\windows\system32\drivers\LGVirHid.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2017-04-19 13:24 . 2017-03-11 11:31 16400 ----a-w- c:\windows\system32\drivers\LNonPnP.sys
2017-04-12 18:27 . 2010-11-20 21:29 409088 ----a-w- c:\windows\system32\systemcpl.dll
2017-04-12 18:27 . 2010-11-20 21:29 13824 ----a-w- c:\windows\system32\slwga.dll
2017-04-12 18:27 . 2016-02-22 18:57 811520 ----a-w- c:\windows\system32\user32.dll
2017-03-11 11:36 . 2017-03-11 11:36 4298752 ----a-w- c:\windows\system32\drivers\RTKVHDA.sys
2017-03-11 11:36 . 2017-03-11 11:36 905304 ----a-w- c:\windows\system32\tosasfapo32.dll
2017-03-11 11:36 . 2017-03-11 11:36 860520 ----a-w- c:\windows\system32\tadefxapo2.dll
2017-03-11 11:36 . 2017-03-11 11:36 67752 ----a-w- c:\windows\system32\TepeqAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 571632 ----a-w- c:\windows\system32\tossaemaxapo32.dll
2017-03-11 11:36 . 2017-03-11 11:36 459296 ----a-w- c:\windows\system32\tbb_waves.dll
2017-03-11 11:36 . 2017-03-11 11:36 390936 ----a-w- c:\windows\system32\toseaeapo32.dll
2017-03-11 11:36 . 2017-03-11 11:36 1832064 ----a-w- c:\windows\system32\WavesGUILib.dll
2017-03-11 11:36 . 2017-03-11 11:36 1791792 ----a-w- c:\windows\system32\WavesLib.dll
2017-03-11 11:36 . 2017-03-11 11:36 150552 ----a-w- c:\windows\system32\SRSWOW.dll
2017-03-11 11:36 . 2017-03-11 11:36 144680 ----a-w- c:\windows\system32\tadefxapo.dll
2017-03-11 11:36 . 2017-03-11 11:36 1400800 ----a-w- c:\windows\system32\tosade.dll
2017-03-11 11:36 . 2017-03-11 11:36 1279312 ----a-w- c:\windows\system32\tossaeapo32.dll
2017-03-11 11:36 . 2017-03-11 11:36 401040 ----a-w- c:\windows\system32\SRAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 357152 ----a-w- c:\windows\system32\SRSTSXT.dll
2017-03-11 11:36 . 2017-03-11 11:36 341144 ----a-w- c:\windows\system32\SRCOM.dll
2017-03-11 11:36 . 2017-03-11 11:36 2800320 ----a-w- c:\windows\system32\sltech32.dll
2017-03-11 11:36 . 2017-03-11 11:36 232752 ----a-w- c:\windows\system32\slprp32.dll
2017-03-11 11:36 . 2017-03-11 11:36 196008 ----a-w- c:\windows\system32\SRSTSHD.dll
2017-03-11 11:36 . 2017-03-11 11:36 183608 ----a-w- c:\windows\system32\SRSHP360.dll
2017-03-11 11:36 . 2017-03-11 11:36 1074048 ----a-w- c:\windows\system32\SRRPTR.dll
2017-03-11 11:36 . 2017-03-11 11:36 3173736 ----a-w- c:\windows\system32\slcnt32.dll
2017-03-11 11:36 . 2017-03-11 11:36 936608 ----a-w- c:\windows\system32\SFSS_APO.dll
2017-03-11 11:36 . 2017-03-11 11:36 911080 ----a-w- c:\windows\system32\sl3apo32.dll
2017-03-11 11:36 . 2017-03-11 11:36 866096 ----a-w- c:\windows\system32\SEHDHF32.dll
2017-03-11 11:36 . 2017-03-11 11:36 83640 ----a-w- c:\windows\system32\SFCOM.dll
2017-03-11 11:36 . 2017-03-11 11:36 78480 ----a-w- c:\windows\system32\SFAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 735920 ----a-w- c:\windows\system32\SEHDRA32.dll
2017-03-11 11:36 . 2017-03-11 11:36 726120 ----a-w- c:\windows\system32\SECOMN32.dll
2017-03-11 11:36 . 2017-03-11 11:36 472528 ----a-w- c:\windows\system32\SEAPO32.dll
2017-03-11 11:36 . 2017-03-11 11:36 225040 ----a-w- c:\windows\system32\SFNHK.dll
2017-03-11 11:36 . 2017-03-11 11:36 88272 ----a-w- c:\windows\system32\RTEEL32A.dll
2017-03-11 11:36 . 2017-03-11 11:36 74376 ----a-w- c:\windows\system32\RTEEG32A.dll
2017-03-11 11:36 . 2017-03-11 11:36 371808 ----a-w- c:\windows\system32\RTEEP32A.dll
2017-03-11 11:36 . 2017-03-11 11:36 2904576 ----a-w- c:\windows\system32\RtkPgExt.dll
2017-03-11 11:36 . 2017-03-11 11:36 2558352 ----a-w- c:\windows\system32\RtkApoApi.dll
2017-03-11 11:36 . 2017-03-11 11:36 22152 ----a-w- c:\windows\system32\RtkCoLDR.dll
2017-03-11 11:36 . 2017-03-11 11:36 2149376 ----a-w- c:\windows\system32\RtkCoInstII.dll
2017-03-11 11:36 . 2017-03-11 11:36 181224 ----a-w- c:\windows\system32\RTEED32A.dll
2017-03-11 11:36 . 2017-03-11 11:36 7170864 ----a-w- c:\windows\system32\R4EEP32A.dll
2017-03-11 11:36 . 2017-03-11 11:36 71704 ----a-w- c:\windows\system32\R4EEG32A.dll
2017-03-11 11:36 . 2017-03-11 11:36 364016 ----a-w- c:\windows\system32\R4EED32A.dll
2017-03-11 11:36 . 2017-03-11 11:36 307232 ----a-w- c:\windows\system32\RP3DHT32.dll
2017-03-11 11:36 . 2017-03-11 11:36 307232 ----a-w- c:\windows\system32\RP3DAA32.dll
2017-03-11 11:36 . 2017-03-11 11:36 2830480 ----a-w- c:\windows\system32\RltkAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 116648 ----a-w- c:\windows\system32\R4EEL32A.dll
2017-03-11 11:36 . 2017-03-11 11:36 101616 ----a-w- c:\windows\system32\R4EEA32A.dll
2017-03-11 11:36 . 2017-03-11 11:36 954192 ----a-w- c:\windows\system32\NahimicAPONSControl.dll
2017-03-11 11:36 . 2017-03-11 11:36 5520480 ----a-w- c:\windows\system32\NAHIMICV3apo.dll
2017-03-11 11:36 . 2017-03-11 11:36 5312848 ----a-w- c:\windows\system32\NAHIMICV2apo.dll
2017-03-11 11:36 . 2017-03-11 11:36 4982552 ----a-w- c:\windows\system32\NAHIMICAPOlfx.dll
2017-03-11 11:36 . 2017-03-11 11:36 965680 ----a-w- c:\windows\system32\MaxxSpeechAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 868448 ----a-w- c:\windows\system32\MISS_APO.dll
2017-03-11 11:36 . 2017-03-11 11:36 836144 ----a-w- c:\windows\system32\MaxxVoiceAPO20.dll
2017-03-11 11:36 . 2017-03-11 11:36 522704 ----a-w- c:\windows\system32\MaxxVolumeSDAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 12016264 ----a-w- c:\windows\system32\MaxxVoiceAPO30.dll
2017-03-11 11:36 . 2017-03-11 11:36 11924336 ----a-w- c:\windows\system32\MaxxVoiceAPO40.dll
2017-03-11 11:36 . 2017-03-11 11:36 20837904 ----a-w- c:\windows\system32\MaxxAudioRenderAVX.dll
2017-03-11 11:36 . 2017-03-11 11:36 20653608 ----a-w- c:\windows\system32\MaxxAudioRender.dll
2017-03-11 11:36 . 2017-03-11 11:36 13798176 ----a-w- c:\windows\system32\MaxxAudioRealtek.dll
2017-03-11 11:36 . 2017-03-11 11:36 1948800 ----a-w- c:\windows\system32\MaxxAudioEQ.dll
2017-03-11 11:36 . 2017-03-11 11:36 16373264 ----a-w- c:\windows\system32\MaxxAudioCapture.dll
2017-03-11 11:36 . 2017-03-11 11:36 992608 ----a-w- c:\windows\system32\MaxxAudioAPO40.dll
2017-03-11 11:36 . 2017-03-11 11:36 799008 ----a-w- c:\windows\system32\MaxxAudioAPOShell.dll
2017-03-11 11:36 . 2017-03-11 11:36 522704 ----a-w- c:\windows\system32\MaxxAudioAPO30.dll
2017-03-11 11:36 . 2017-03-11 11:36 243856 ----a-w- c:\windows\system32\MaxxAudioAPO20.dll
2017-03-11 11:36 . 2017-03-11 11:36 1502640 ----a-w- c:\windows\system32\MaxxAudioAPO70.dll
2017-03-11 11:36 . 2017-03-11 11:36 142320 ----a-w- c:\windows\system32\MaxxAudioAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 1201808 ----a-w- c:\windows\system32\MaxxAudioAPO60.dll
2017-03-11 11:36 . 2017-03-11 11:36 1029832 ----a-w- c:\windows\system32\MaxxAudioAPO50.dll
2017-03-11 11:36 . 2017-03-11 11:36 669584 ----a-w- c:\windows\system32\DTSBassEnhancementDLL.dll
2017-03-11 11:36 . 2017-03-11 11:36 645816 ----a-w- c:\windows\system32\DTSSymmetryDLL.dll
2017-03-11 11:36 . 2017-03-11 11:36 631152 ----a-w- c:\windows\system32\DolbyDAX2APOvlldp.dll
2017-03-11 11:36 . 2017-03-11 11:36 615872 ----a-w- c:\windows\system32\DTSVoiceClarityDLL.dll
2017-03-11 11:36 . 2017-03-11 11:36 584888 ----a-w- c:\windows\system32\ICEsoundAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 471280 ----a-w- c:\windows\system32\DTSNeoPCDLL.dll
2017-03-11 11:36 . 2017-03-11 11:36 439600 ----a-w- c:\windows\system32\DTSU2PLFX32.dll
2017-03-11 11:36 . 2017-03-11 11:36 4244232 ----a-w- c:\windows\system32\DolbyDAX2APOv211.dll
2017-03-11 11:36 . 2017-03-11 11:36 415864 ----a-w- c:\windows\system32\DTSU2PGFX32.dll
2017-03-11 11:36 . 2017-03-11 11:36 402064 ----a-w- c:\windows\system32\DTSGainCompensatorDLL.dll
2017-03-11 11:36 . 2017-03-11 11:36 387624 ----a-w- c:\windows\system32\DTSLimiterDLL.dll
2017-03-11 11:36 . 2017-03-11 11:36 369784 ----a-w- c:\windows\system32\KAAPORT.dll
2017-03-11 11:36 . 2017-03-11 11:36 367352 ----a-w- c:\windows\system32\HMUI.dll
2017-03-11 11:36 . 2017-03-11 11:36 363416 ----a-w- c:\windows\system32\HMClariFi.dll
2017-03-11 11:36 . 2017-03-11 11:36 357984 ----a-w- c:\windows\system32\DTSU2PREC32.dll
2017-03-11 11:36 . 2017-03-11 11:36 340816 ----a-w- c:\windows\system32\HiFiDAX2APIPCLL.dll
2017-03-11 11:36 . 2017-03-11 11:36 322064 ----a-w- c:\windows\system32\HiFiDAX2API.dll
2017-03-11 11:36 . 2017-03-11 11:36 316424 ----a-w- c:\windows\system32\HMAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 2920008 ----a-w- c:\windows\system32\FMAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 229584 ----a-w- c:\windows\system32\DTSGFXAPONS.dll
2017-03-11 11:36 . 2017-03-11 11:36 229584 ----a-w- c:\windows\system32\DTSGFXAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 229032 ----a-w- c:\windows\system32\DTSLFXAPO.dll
2017-03-11 11:36 . 2017-03-11 11:36 221904 ----a-w- c:\windows\system32\HMHVS.dll
2017-03-11 11:36 . 2017-03-11 11:36 214664 ----a-w- c:\windows\system32\HMEQ_Voice.dll
2017-03-11 11:36 . 2017-03-11 11:36 214664 ----a-w- c:\windows\system32\HMEQ.dll
2017-03-11 11:36 . 2017-03-11 11:36 200728 ----a-w- c:\windows\system32\HMLimiter.dll
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[-] 2017-04-12 . 7BD7F45FF37FA0669CD32CA0EF46E22C . 811520 . . [6.1.7601.17514] . . c:\windows\System32\user32.dll
[7] 2016-02-22 . 4C5A23AE4F5157F579C89736EA5D42CE . 811520 . . [6.1.7601.17514] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.19061_none_cf068ea4cbca196c\user32.dll
[7] 2016-02-22 . E175DD0A22EC01BA2E2EFCF0B14B8426 . 811520 . . [6.1.7601.23265] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.23265_none_cf942e7de4e41bb9\user32.dll
[7] 2010-11-20 . F1DD3ACAEE5E6B4BBC69BC6DF75CEF66 . 811520 . . [6.1.7601.17514] . . c:\windows\winsxs\x86_microsoft-windows-user32_31bf3856ad364e35_6.1.7601.17514_none_cf3fd62ccb9e983d\user32.dll
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown 
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RivaTunerStartupDaemon"="c:\program files\RivaTuner v2.24 MSI Master Overclocking Arena 2009 edition\RivaTunerWrapper.exe" [2009-08-22 24576]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 0 (0x0)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableLUA"= 0 (0x0)
"EnableUIADesktopToggle"= 0 (0x0)
"PromptOnSecureDesktop"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\AMD AVT]
start AMD Accelerated Video Transcoding device initialization [X]
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Launch LCore]
2017-04-05 23:05 13048440 ----a-w- c:\program files\Logitech Gaming Software\LCore.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\StartCCC]
2013-04-29 22:18 642304 ----a-w- c:\program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
.
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2010-11-20 62464]
R3 IEEtwCollectorService;Internet Explorer ETW Collector Service;c:\windows\system32\IEEtwCollector.exe [2016-02-22 102912]
R3 LGVirHid;Logitech Gamepanel Virtual HID Device Driver;c:\windows\system32\drivers\LGVirHid.sys [2017-04-05 24856]
R3 PNPMEM;Microsoft Bellek Modülü Sürücüsü;c:\windows\system32\DRIVERS\pnpmem.sys [2009-07-13 13312]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2016-02-22 14848]
R3 Synth3dVsc;Microsoft Virtual 3D Video Transport Driver;c:\windows\system32\drivers\Synth3dVsc.sys [2010-11-20 77184]
R3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2016-02-22 24064]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2016-02-22 49152]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2016-02-22 26880]
R3 tsusbhub;Remote Deskotop USB Hub;c:\windows\system32\drivers\tsusbhub.sys [2010-11-20 112640]
R3 VGPU;VGPU;c:\windows\system32\drivers\rdvgkmd.sys [x]
R3 WatAdminSvc;Windows Etkinleştirme Teknolojileri Hizmeti;c:\windows\system32\Wat\WatAdminSvc.exe [2016-02-22 1343400]
R4 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2013-04-30 217088]
R4 LogiRegistryService;Logitech Gaming Registry Service;c:\program files\Logitech Gaming Software\Drivers\APOService\LogiRegistryService.exe [2017-04-05 191096]
S1 HWiNFO32;HWiNFO32/64 Kernel Driver;c:\windows\system32\drivers\HWiNFO32.SYS [2017-03-11 23840]
S2 DiagTrack;Diagnostics Tracking Service;c:\windows\System32\svchost.exe [2009-07-14 20992]
S2 LGCoreTemp;Logitech CPU Core Tempurature;c:\program files\Logitech Gaming Software\Drivers\LgCoreTemp\lgcoretemp.sys [2015-06-21 13672]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW73.sys [2012-05-14 86656]
S3 LGBusEnum;Logitech Gaming Virtual Bus Enumerator Driver;c:\windows\system32\drivers\LGBusEnum.sys [2017-04-05 32912]
S3 LGJoyXlCore;Logitech Translation Layer Driver (LGS);c:\windows\system32\drivers\LGJoyXlCore.sys [2017-04-05 63632]
S3 LGSHidFilt;Logitech Gaming KMDF HID Filter Driver;c:\windows\system32\DRIVERS\LGSHidFilt.Sys [2017-03-11 39960]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [2017-03-11 783360]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
utcsvc REG_MULTI_SZ   DiagTrack
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2017-04-06 13:40 1319256 ----a-w- c:\program files\Google\Chrome\Application\57.0.2987.133\Installer\chrmstp.exe
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com.tr/
TCP: DhcpNameServer = 46.196.235.90 46.197.15.60 178.233.140.110
.
- - - - ORPHANS REMOVED - - - -
.
MSConfigStartUp-Steam - c:\program files\Steam\steam.exe
AddRemove-Steam App 730 - c:\program files\Steam\steam.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2017-04-21  14:28:27
ComboFix-quarantined-files.txt  2017-04-21 11:28
ComboFix2.txt  2017-03-10 18:49
.
Pre-Run: 111.783.845.888 bayt boş
Post-Run: 111.798.587.392 bayt boş
.
- - End Of File - - FA89E9516E62054D305B4BCC4C6C7BBE
A36C5E4F47E84449FF07ED3517B43A31


#3 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 33,846 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:03:51 AM

Posted 24 April 2017 - 03:06 PM

Greetings Scrimpy and :welcome: to BleepingComputer's Virus/Trojan/Spyware/Malware Removal forum.

My name is Oh My! and I am here to help you! Now that we are "friends" please call me Gary.

If you would allow me to call you by your first name I would prefer to do that.

===================================================

Ground Rules:
  • First, I would like to inform you that most of us here at Bleeping Computer offer our expert assistance out of the goodness of our hearts. Please try to match our commitment to you with your patience toward us. If this was easy we would never have met.
  • Please do not run any tools or take any steps other than those I will provide for you while we work on your computer together. I need to be certain about the state of your computer in order to provide appropriate and effective steps for you to take. Most often "well intentioned" (and usually panic driven!) independent efforts can make things much worse for both of us. If at any point you would prefer to take your own steps please let me know, I will not be offended. I would be happy to focus on the many others who are waiting in line for assistance.
  • Please perform all steps in the order they are listed in each set of instructions. Some steps may be a bit complicated. If things are not clear, be sure to stop and let me know. We need to work on this together with confidence.
  • Please copy and paste all logs into your post unless directed otherwise. Please do not re-run any programs I suggest. If you encounter problems simply stop and tell me.
  • When you post your reply, use the Replytopic.jpg button instead.
  • In the upper right hand corner of the topic you will see the Followtopic.jpg button. Click on this then choose Immediate E-Mail notification and then Proceed and you will be sent an email once I have posted a response.
  • If you do not reply to your topic after 5 days we assume it has been abandoned and I will close it.
  • When your computer is clean I will alert you of such. I will also provide for you detailed information about how you can combat future infections.
  • I would like to remind you to make no further changes to your computer unless I direct you to do so.
===================================================

Now that I am assisting you, you can expect that I will be very responsive to your situation. If you are able, I would request you check this thread at least once per day so that we can try to resolve your issues effectively and efficiently. If you are going to be delayed please be considerate and post that information so that I know you are still with me. Unfortunately, there are many people waiting to be assisted and not enough of us at BleepingComputer to go around. I appreciate your understanding and diligence.

Thank you for your patience thus far.

Why was it necessary for you to run Combofix? The program did not detect or remove anything.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom shall we go? You have the words that give eternal life. We believe, and know that you are the Holy One of God."

#4 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 33,846 posts
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  • Gender:Male
  • Location:California
  • Local time:03:51 AM

Posted 27 April 2017 - 01:13 PM

Greetings,

===================================================

Do You Still Need Help?

It has been 3 days since my last post.
  • Do you still need help with this?
  • If you have not replied within 48 hours I will assume you have abandoned the Topic and it will be closed.

Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom shall we go? You have the words that give eternal life. We believe, and know that you are the Holy One of God."

#5 Oh My!

Oh My!

    Adware and Spyware and Malware.....


  • Malware Response Instructor
  • 33,846 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:California
  • Local time:03:51 AM

Posted 29 April 2017 - 11:06 AM

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

Please include a link to your topic in the Private Message. Thank you.
Gary
 
If I do not reply within 24 hours please send me a Personal Message.

"Lord, to whom shall we go? You have the words that give eternal life. We believe, and know that you are the Holy One of God."




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