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Local Area Connection 2 constantly disconnected


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#1 joepet20002001

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Posted 21 April 2017 - 12:47 AM

I use Sudden Link as an ISP. And have an Arris Modem/Router built into one.  I have a direct plug in to my desktop.  The other labtops and i phones connect through Wifi.  I have had techs come out twice.  The problem is fixed for a few days and then the same problems happen which is no internet.  

 

The latest is that the local area connection 2 is constantly getting disconnected.  When it is connected internet gateway internet connection says disabled.  

 

Thanks in advance.  



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#2 smax013

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Posted 22 April 2017 - 02:29 PM

The latest is that the local area connection 2 is constantly getting disconnected.  When it is connected internet gateway internet connection says disabled.


I guess your issue is not completely clear to me.

Is your network connection actually going down on the desktop? Or is just being shown as being disconnect in Windows even though you can still use the Internet connection (i.e. webpages still load)? It is not 100% clear to me from your description. I am assuming the former.

Assuming it is the former, have you tried removing/deleting the ethernet drivers and reinstalling them? Have you tried a different ethernet cable? Have you tried a different ethernet port on the modem/router (assuming there is more than one)?




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