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Windows 10 BSOD only when running Mass Effect Andromeda

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#1 Ladislav3


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  • Local time:09:39 PM

Posted 20 April 2017 - 10:29 PM

BSOD occurs at random intervals after starting Mass Effect Andromeda. It has occurred within 3 minutes or as long as 2-3 hours after starting to play. No other crashes with any other games or at any other time.


Sysnative report is attached.


Perfmon report hung/didn't report.


· OS - Windows 10
· x64 ?
· Original installed OS - Windows 8.1
· OS is retail version (not OEM)
· hardware is approx. 1 year old
· OS installation is approx. 1 year old


Desktop with following specs:
· CPU - i7 6700k
· Video Card - GTX 1080
· MotherBoard - ASRock Z170M Extreme4
· Power Supply - EVGA SuperNOVA 850 Watt Gen2

Last minidump has the following information:

BugCheck 124, {0, ffffe10dea925028, f2000000, 30005}
Probably caused by : GenuineIntel



Core multiplier is set to x45 instead of x40 - this is my only suspicion at what might be a problem, but odd that BSODs only occur with ME: Andromeda and no other games or applications.


Attached Files

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#2 bwv848


    Bleepin' Owl

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Posted 22 April 2017 - 09:52 AM


Unfortunately, there are traces of pirated Adobe software on your computer. BleepingComputer's forum rules prohibit me from helping you further:

No subject matter will be allowed whose purpose is to defeat existing copyright or security measures. If a user persists and/or the activity is obviously illegal the staff reserves the right to remove such content and/or ban the user. This would also mean encouraging the use or continued use of pirated software is not permitted, and subject to the same consequences.

If you would like help, please remove all illegal software on your computer and run the Sysnative File Collection App again.

Thank you.

If I do not reply in three days, please message me.
BC BSOD Posting Instructions | Carrona BSOD Index | Driver Reference Table (DRT)

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