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I REALLY NEED HELP! SOME VIRUS OR MALWARE IS FAKING TO BE A WINDOWS UPDATE!!


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#1 GalaxyHunter199

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Posted 20 April 2017 - 12:05 PM

so first of all I dont know how this got into my system :T
It only started appearing when I updated to the windows 10 creators update and I installed the night diamond cursor pack in its original website, I dont know but, maybe tbe cursor set is the one doing this?? I dont know but it said there is a scheduled update and my system will also get the all new chomium which is fammiliar to me and I know its a PUP file so.... the popup has only popuped twice, after a few seconds whn I installed the cursor pack which was like a week ago and today!! I still dont know my antiviris programs dont detect anything and nohthing bad seems to be happenig, checked task manager for suspicous processes but I didnt find any, I panicked alot so I forgot to open file location and see the real name of the file, I also forgot to take a screenshot :(... but if you can help me please reply! I also know this isnt a real update cause im windows 10 and it has like windows 7 buttons and stuff, also its publisher is Microsoft @ comapany bla bla bla... and on the system files the publishers are Microsoft so... yeah.. please help!! I guess I need to wait for a week or so till I get more information about this file... I just dont know why I didnt screenshot and opened the file location and stuff.... oh yeah cause I panicked alot :T.... AM I INFECTED?? IS MY PC TOO LATE TO BE SAVED?? DO I NEED TO FACTORY RESET!? TELL ME PLEASE!! ;-;

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#2 boopme

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Posted 20 April 2017 - 12:14 PM

Hello I am closing your 2 topics.. Please read this start at step 6 and post new topic with FRST log.
Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help
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