Won't open programs, update, and occasionally loses internet connection

Hey guys, I'm at the end of the line. I've been trying everything to avoid doing a clean install but I'm not that technically savvy so I don't understand half the tutorials I've been seeing online. Anyway let's start:

1. noticed upon shutting down, computer gets stuck at "configuring windows, please do not turn off your computer" and upon start up, some weird command prompt-looking thing appears and it was taking a good 10 minutes on this page - it wasn't the "windows did not shut down properly page"

2. at the same time, my external hard drive and memory card has been newly infected with an avuun.js virus, and i can't really find anything about that.

3. i tried avast to get rid of the viruses; avast would just get stuck at "resolving issues" but never got anywhere

4. decided to download malwarebytes, cc cleaner, and adw cleaner. all programs would not install. had to reboot in safemode to install and run. all programs found multiple problems; malwarebytes found 7 trojans, spyware, and viruses and cc cleaner found over 500 registry errors. fixed those problems. restarted in normal mode, programs could not run there. 

5. start up and shut down errors still present. went into start up services; disabled a service that had a random file name (a bunch of letters and numbers) by "microsoft corporation" --- start up error fixed. shut down errors still present.

6. tried to update; last update was april 2015. update getting stuck. 

7. tried microsoft's windows update diagnostic. took too long in normal mode. had to run in safemode. wasn't able to record results however it showed that they were not fixed.

8. tried downloading KB3172605 & KB3020369 for manual updating; both said it was not applicable to computer. 

9. now getting error code 80080005 windows update encountered an unknown error 

10. tried resetting update components; did nothing for me except losing internet connection. all other devices have internet connection except computer (has now since resolved itself). link to tutorial: https://answers.microsoft.com/en-us/windows/forum/all/code-80080005-error-on-windows-update-with-windows/45cdbfa6-5d39-4223-8acc-c5fbc1c347d4 and https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components

11. was just about to try to do a clean boot; now i can't open msconfig in normal mode.

12. it is worth noting that under device manager, "Consumer IR devices" is "not working properly because windows cannot load the drivers required for this device (code 31). haven't been able to find a solution for this as windows says it's up to date.

13. windows update now opens in normal mode but screen isn't loading. does not open at all in safemode.

14. ran windows update diagnostic again to be able to post a result:

windows update error 0x80070005  - not fixed

problems installing recent updates - not fixed

problems insalling recent updates - not fixed (yes twice)

service registration is missing or corrupt - fixed

Edited by jigsawpuzzle500, 19 April 2017 - 10:28 PM.

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.

   Go to Piriform's website, and download the free version on the left.  Click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 


     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.

Louis

Edited by hamluis, 22 April 2017 - 07:11 AM.

My internet connection is being spotty again and I cannot directly link you the speccy file so I will have to type it out -

Operating system: windows 7 home premium 64-bit SP1

CPU:   Intel pentium G630@2.70GHz

 Sandy Bridge 32nm Technology

RAM: 6.00GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)

Motherboard: PEGATRON CORPORATION 2AC3 (CPU 1)

Graphics: HP TouchSmart (1920x1080@60Hz)

      Intel HD Graphics Family (HP)

Storage: 931GB Hitachi HDS721010CLA632 (SATA)

    7GB VendorCO ProductCode USBDevice (USB)

Optical Drive: DTSOFT Virtual CdRom Device

  hp DVDRAM GT30N

Audio: IDT High Definition Audio Codec

There is no way that you can possibly reflect the data I requested...via typing.  If you follow the directions provided...you should be fine.

Louis

Speccy has been running for over 12 hours now and the "operating system" and "network" tabs are still analyzing. The "publish snapshot" option cannot be clicked. Is there another way to go about this? I really want this issue to be resolved. Thanks for your time.