HijackThis is an advanced tool
that requires advanced knowledge about the Windows Operating System. Most of the log entries are required
to run a computer and removing essential ones can potentially cause serious damage
such as your Internet no longer working or problems with running Windows itself.
HijackThis is an enumerator and similar in some respects to a registry editor program which displays areas of the Windows registry where the majority of Viruses, Trojans, Spyware, Adware, and Malware reside. HJT will scan certain areas of your system and then create a log to help diagnose the presence of undetected malware in these known hiding places. It then relies on experts to interpret the log entries
and determine what needs to be fixed.
And just because you "fixed
" something with HJT, that does not mean you have a clean system. The "Fix" button in HJT does NOT remove the malware
but rather it removes the associated registry entry. There are specific files and folders which must be deleted afterwards. If you do not have advanced knowledge about computers you should NOT fix anything using HijackThis
without consulting a expert as to what to fix.
Please read and follow all instructions
in the pinned topic titled "Preparation Guide For Use Before Posting A Hijackthis Log".
When you have done that, post a log
in the HijackThis Logs and Analysis Forum
, not here
, for assistance by the HJT Team Experts.
Start a new topic, give it a relevant title and post your log along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. Please include the top portion of the HijackThis log that lists version information
. An expert will analyze your log and reply with instructions advising you what to fix.It may take a while to get a response because the HJT Team members are very busy working logs posted before yours. Please be patient. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the HJT Team. Generally the staff checks the forum for postings that have no replies as this makes it easier for them to identify those who have not been helped. If you post another response, a team member, looking for a new log to work may assume another HJT Team member is already assisting you and not open the thread to respond.
If after 5 days
you still have received no response, then post a link to your HJT log here
.After posting a log you should NOT make further changes to your computer
(install/uninstall programs, use special fix tools, delete files, edit the registry, etc.) unless advised by a HJT Team member. Doing so can result in system changes which may not show it the log you already posted and any modifications you make may complicate the malware removal process.