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Trying to recover data from an external


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#1 mystic12

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Posted 19 April 2017 - 11:59 AM

Hey guys, I can use some help with this please? So I connected this external and in Parted Magic when I  click on the sda1, sdb1 or Music 1TB, it shows the error message, anything I can try?

 

http://i493.photobucket.com/albums/rr298/mikehende/20170419_112810_zpsxhvepvhv.jpg

 

http://i493.photobucket.com/albums/rr298/mikehende/20170419_112815_zpsgptgy1zw.jpg


Edited by mystic12, 19 April 2017 - 12:00 PM.


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#2 DeimosChaos

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Posted 19 April 2017 - 01:30 PM

You might try system rescue cd (basically a bunch of tools for rescuing data) or ddrescue.

 

You may have to format those drives to wipe the errors so getting the data off with one of the above might be the way to go.


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#3 mystic12

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Posted 19 April 2017 - 01:42 PM

Thanks, looks like the System rescue cd is designed to repair a drive, I think I better not try this to take a risk any more damage occurs to the drive so I can try the other one  which is data recovery but not understanding what to do with the file here? I downloaded the http://ftp.gnu.org/gnu/ddrescue/ddrescue-1.10.tar.gz file but need some sort of program to open it?



#4 DeimosChaos

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Posted 19 April 2017 - 02:02 PM

You will need to run it on a Linux machine. Do you have Linux OS installed? Or where you just booting off a live USB/CD/DVD?


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#5 mystic12

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Posted 19 April 2017 - 02:05 PM

I have Parted Magic Linux and the pic I took is from that.

 

I also just found this on youtube but don;t know if it's the same deal or how to apply it through PM:



#6 mystic12

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Posted 19 April 2017 - 02:13 PM

 I am also seeing this using Ubutu linux, does this mean i should install Ubuntu system on my windows machine connect the drive and follow those instructions and that should do it?

 


Edited by mystic12, 19 April 2017 - 02:14 PM.


#7 RolandJS

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Posted 19 April 2017 - 02:24 PM

Whatever you try, make sure the utility only makes a one-pass process.  The process should only read or try to read a sector once and only once, then go onto the next sector and so on.  Reason for posting this:  several data recovery specialists indicate:  often DIY processes (**) makes data recovery by a DR company or specialist much harder, much longer, much less likelihood of success, and much more expensive -- if the decision is finally made to send the hard-drive to a DR place.

 

(**) - including but not limited to:

-- throwing utility after utility after utility at the situation

-- utility(s) re-reading/re-reading/re-reading each problematic sector encountered

-- "trying everything"

 

Addendum:

The above was typed in haste because of changing room.

The rest, below:

 

-- if possible, make a one-pass DIY clone onto an external HD; or
-- if possible, make a one-pass DIY full image of the hard-drive onto any affordable and reliable external media
Making a DIY one-pass clone or full image means:
-- the process reads or tries to read each sector only once, there is no re-reading, re-trying any sector
-- the process is started and run, without interruption, to completion
-- when the process "says" it is finished, it is finished and the 2ndCopy HD is put away for safe-keeping
-- if the process interrupts itself at any time or point, the process is finished, the 2ndCopy HD is put away

 

Whether DIY or not, we each must decide  :)
 


Edited by RolandJS, 19 April 2017 - 03:23 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#8 mystic12

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Posted 19 April 2017 - 02:56 PM

Then best I not mess with this since it's not mine and don;t wish to be blamed for losing the data.



#9 mystic12

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Posted 19 April 2017 - 06:05 PM

The owner wants to take it to a lab but don;t know where. I think here in NY the data recovery places tell people they do it onsite but they send it to a lab outside of NY state so why go through the middleman.

 

Anyone know of any reputable lab anywhere she could send it to please?


Edited by mystic12, 19 April 2017 - 06:05 PM.


#10 JohnC_21

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Posted 19 April 2017 - 07:00 PM

DriveSavers is one of the better recovery services and provides a free quote.

 

http://www.drivesaversdatarecovery.com/



#11 RolandJS

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Posted 19 April 2017 - 07:12 PM

Then best I not mess with this since it's not mine and don;t wish to be blamed for losing the data.

If it was your hard-drive or mine, I would vote for you to make a clone first, set the clone aside, then use whatever they suggest here to scan and recover the recoverable off of the problematic hard-drive.


Edited by RolandJS, 19 April 2017 - 07:13 PM.

"Take care of thy backups and thy restores shall take care of thee."  -- Ben Franklin revisited.

http://collegecafe.fr.yuku.com/forums/45/Computer-Technologies/

Backup, backup, backup! -- Lady Fitzgerald (w7forums)

Clone or Image often! Backup... -- RockE (WSL)


#12 DeimosChaos

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Posted 19 April 2017 - 07:18 PM

Ah yeah. If the owner doesn't want you doing much with it I wouldn't mess with it. I can't recommend a good recovery service since I have never used one.

 

Also just for future reference - yes I believe parted magic using Ubuntu. So you should be able to run the following command to install ddrescue.

sudo apt-get install gddrescue

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#13 mystic12

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Posted 20 April 2017 - 05:35 AM

Appreciate the advice guys but since the owner says she will take it to a lab I won;t touch it but I will refer back to this thread for future similar issues, take it easy guys.






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