Hello everyone, I hope you all had a great Easter weekend if it's applicable in your country of residence!
I was wondering if someone here could answer a question I have. Since last Tuesday's patch Tuesday, some of our enterprise clients have been experiencing a difficulty with MS Office 2010.
All of the software in the office suite closes as soon as it's open, asking if we would like to send an error report to microsoft and providing the option to restart the application. In the events viewer, for each application MSVCR90.dll is the module that is at fault. I understand that this module is part of the Visual C++ redistributables, and my first inclination was to reinstall that package. However, it did not work. In the end, I performed a full removal of office 2010 professional plus and then reinstalled it and the software was working. I activated the software, and left the machine running all weekend. This morning when I arrived at work I connected to the system and checked it again, and the same error had returned, with the same symptoms and the same logs in the events
I am curious to know, if anyone knows which update out of the following may have caused this problem? :
MS Excel 2010 KB3191847
MS Office 2010 KB3141538
MS Office 2010 KB2589382
MS Outlook 2010 KB3118388
If not, then perhaps someone may be able to shed some light on the issue?
The system in question is a terminal server, while we are aware that it is not officially supported by Microsoft any longer, the OS is Server 2003 R2.
I felt that even though this is installed on a server, this question is still applicable for this topic as it is regarding software that is used primarily in a desktop environment. At any rate, any and all help is vastly welcomed and greatly appreciated.