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Process performance counter is disabled


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#1 Pluto

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Posted 11 December 2004 - 07:47 AM

Hello everyone,

I am confronted to a problem which arose when installing a software.
I have been informed that the Process performance counter was disabled, and that consequently the installation procedure could not continue.
Please see herewith screen shot.

Of course I've googled for some time in order to get informed, but I found no solution (would I be asking your help/advice otherwise?!).

Point is, I'm wondering :
1- Why and how did the (my) process performance counter get disabled? Have I done it through a tweak program without understanding the implications? But who could answer to that besides myself?
2- The main question, hoow should I manage in order to reenable this counter?

I don't mind asking for help once I've tried thouroughly by myself. So if you have a hint/clue/answer, of course I'd really appreciate it. Thanks!

So, he's the witness:
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#2 Grinler

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Posted 22 December 2004 - 11:16 PM

Do you have the perfc009.dat and perfh009.dat files in your c:\windows\system32 directory?

#3 Pluto

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Posted 23 December 2004 - 07:22 AM

Hello Grinler, and thanks for your concern,

1- I do not have the perfc009.dat and perfh009.dat files ;

2- I'm on a french system and I think this has an implication on the mentioned files ;
2.1 - The only files I have which could be related are :
2.1.a - perfctrs.dll
2.1.b - perfc00C.dat
2.1.c - perfh00C.dat
2.1.d - perfi00C.dat

3- I have installed XP SP2 by means of slipstreaming (nlite) and I'm wondering if I have not removed an essential installation component ;
3.1 - Hereby is the list - in french but I guess the roots are similar - of nLite optimized removed components ;
3.1.2 - I'm afraid I have removed a service related to performance counting, in which case I may be obliged to reinstall Windows in the whole; on another hand the software company to which I have exposed as here my problem answered me that an update of their software should soon be available in order to fix my problem. In other words Ii don't know if to be incriminated is my platform or the software.
3.1.3 - I forgot to mention that the software in question requires .NET Frameork 1.1, which is installed installed as well as its latest update with NDP1.1sp1-KB867460-X86.exe

Whatever, thanks again for answering.

---

nLite optimized - http://nuhi.msfn.org
Components removed:

Batteries
Support Bluetooth
Appareils Photos et Caméras
Périphériques d'affichage
Carte décodeur Toshiba DVD
Firewire (1394)
IBM Thinkpad
InfraRouge
Modems
Périphériques multifonctions
Périphériques série multi-ports
Média portable
Imprimantes
Scanners
Cartes à puce
Ethernet sans fil (WLAN)
Outils de communication
Extensions FrontPage
Pare-feu
Internet Information Services
NWLink IPX/SPX/NetBIOS
Impression sur Internet
Windows Messenger
MSN Explorer
Netmeeting
Moniteur Réseau
NetShell
Outlook Express
Peer-to-Peer
Gestionnaire de synchronisation
TCP/IP version 6
Dossiers Web
lang_Arabic
lang_Baltic
lang_Central Europe
lang_Chinese Simplified
lang_Chinese Traditional
lang_Cyrillic
lang_Georgian
lang_Greek
lang_Hebrew
lang_Indian
lang_Japanese
lang_Korean
lang_Thai
lang_Turkish
lang_Vietnamese
Support multilangue (dossier LANG)
Editeur de Méthodes de Saisie
Movie Maker
Nettoyage du disque
DR Watson
Assistant Transfert de fichiers et de paramètres
Framework
Assistant de recherche
Centre de Sécurité
Gestionnaire des fichiers multimédias
Visite guidée
Dossiers ZIP
Passerelle de la couche Application
ClipBook
COM+, DTC, MSMQ et SENS
Chargeur CTF
IMAPI
Service d'indexation
Services IPSEC
Affichage des messages
DDE réseau
Journaux et alertes de performance
Moniteur Système
Planificateur de paquets QoS
Connexion secondaire
SNMP
Assistance TCP/IP NetBIOS
Restauration du Système
Services Terminal Server
Plug-and-Play universel
Windows Time
Configuration automatique sans fil

---

Edited by Pluto, 23 December 2004 - 07:29 AM.

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#4 Grinler

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Posted 23 December 2004 - 10:20 AM

This is not a service issue. I think you may need those two files in order to get your processor performance counters working.

If you have your xp cd, you can expand those 2 files from i386 directory and copy them into \windows\system32

#5 Pluto

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Posted 23 December 2004 - 12:38 PM

Grinler,

I've found perfc009.da_ and perfh009.da_ in the Windows XP Home Install CD (not on the XP SP2 CD) ; I've expanded both to \System32\perfc009.dat and \System32\perfh009.dat
The problem remains.
Perhaps the software (Surfinvisible 2005) is bugged. CheckFlow, the editor, did email me saying an update should soon be available. Otherwise, perfc009.dat and perfh009.dat are in fact perhaps necessary but not suffiscient to resolve the problem.

I'll be posting the solution when it appears, as this may be of interest for others.

Thanks again.
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#6 Grinler

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Posted 23 December 2004 - 12:59 PM

Lets try one last thing. OPen up regedit and navigate to:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfProc\Performance

Do you have a key there labelled Disable Performance Counters? If so delete that key. Reboot and try again. If not, then wait for the software update

#7 Pluto

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Posted 23 December 2004 - 01:38 PM

Grinler,

1- I've just found out that xxx relates to the language in both perfcxxx.dat and perfhxxx.dat : 009 is english, 00C is french. And I did/do have perfc00C.dat and perfh.00C in my systems32 folder.

2- I do not have a key labelled Disable Performance Counter bacause I do not even have the root key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfProc\

3- I'm starting to believe the whole performance counter has been not only disabled but eradicated, how and by whom/what ? Myself, inavertendly? Maybe, I don't remember.

4- So, the point is in restoring this counter. I've read some about it on the net, and I'd have to follow the instructions by simply replacing 009 occurences by 00C.

I have for habit of keeping my system neet and tidy, but I admit something went wrong, somewhere.

Mystery. Thanks again.

EDIT :
I have a Disable Performance Counters set to 1 in :
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\.NETFramework\Performance\

I will set it to 0 and see what happens ...

EDIT 2 (final !)
Nothing changed.
Postponed to next year
Grinler and everyone, my very best wishes for a wonderful and merry Christmas !
:thumbsup:

Edited by Pluto, 23 December 2004 - 02:40 PM.

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#8 Grinler

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Posted 23 December 2004 - 05:23 PM

You too...happy holidays to you and your family.

Pick it up next year :thumbsup:




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