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laptop won't boot up


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#16 juliofelipe

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Posted 23 April 2017 - 11:05 PM

I just tried a clean boot and, no good - still not booting up.

How do I get back into that systems settings to turn stuff back on? Prior to disabling everything, I was able to access my network and most everything was functioning in safe mode, so I was hoping to get back to that so I can somewhat still use my computer while troubleshooting. The search function (where I typed in msconfig) isn't working now.

And as for the troubleshooting- do you want me to go in and delete a bunch of stuff off my hard drive? I have a variety of media (songs/movies) that I don't need. We can see if clearing out space helps at all. If so, is there a target % of free space that I should be aiming for?

Thanks!

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#17 juliofelipe

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Posted 29 April 2017 - 08:28 AM

I ended up moving a bunch of stuff to an external HD - so I now have over 100GB of free space.  Still no luck getting it to reboot successfully. =(



#18 bwv848

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Posted 29 April 2017 - 09:34 PM

Greetings,

 

I'd like you to enable Boot Logging. When you have done so, boot into Safe Mode and post the contents of the file: %WinDir%\ntbtlog.txt



#19 juliofelipe

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Posted 29 April 2017 - 11:35 PM

Here you go...

 

I think this is showing two different boot ups.  I restarted after turning on the bootlog and the system got hung up like usual.  I had to do a hard shut down, which then triggered the option to restart in safe mode - which I think is the second boot up at the bottom.

 

Microsoft ® Windows ® Version 10.0 (Build 14393)
 4 29 2017 21:19:13.492
BOOTLOG_LOADED \SystemRoot\system32\ntoskrnl.exe
BOOTLOG_LOADED \SystemRoot\system32\hal.dll
BOOTLOG_LOADED \SystemRoot\system32\kd.dll
BOOTLOG_LOADED \SystemRoot\system32\mcupdate_GenuineIntel.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\werkernel.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLFS.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\tm.sys
BOOTLOG_LOADED \SystemRoot\system32\PSHED.dll
BOOTLOG_LOADED \SystemRoot\system32\BOOTVID.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\FLTMGR.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\msrpc.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ksecdd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\clipsp.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\cmimcext.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ntosext.sys
BOOTLOG_LOADED \SystemRoot\system32\CI.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\cng.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\Wdf01000.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WDFLDR.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\acpiex.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\WppRecorder.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ACPI.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WMILIB.SYS
BOOTLOG_LOADED \SystemRoot\system32\drivers\WdBoot.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelpep.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WindowsTrustedRT.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pcw.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\msisadrv.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vdrvroot.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\pdc.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\CEA.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\partmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\spaceport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgrx.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mountmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\iaStorA.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\storport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\EhStorClass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fileinfo.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Wof.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WdFilter.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\PxHlpa64.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\NTFS.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Fs_Rec.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ndis.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\NETIO.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\ksecpkg.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tcpip.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fwpkclnt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\wfplwfs.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\fvevol.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volume.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volsnap.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\TVALZ_O.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\Thpevm.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\thpdrv.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdyboost.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\mup.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\iorate.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hwpolicy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\disk.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLASSPNP.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\cdrom.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\NATx64\010A000.009\ccSetx64.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\filecrypt.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Null.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Beep.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BasicDisplay.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BasicRender.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Npfs.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Msfs.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\tdx.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\netbt.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\afd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwififlt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pacer.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\netbios.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\rdbss.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\nsiproxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\npsvctrig.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mssmbios.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\gpuenergydrv.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\dfsc.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\ahcache.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tap0901.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_a140581a8f8b58b7\CompositeBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kdnic.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\umbus.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\igdkmd64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\HDAudBus.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ucx01000.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\USBXHCI.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\TeeDriverx64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Netwbw02.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwifibus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\L1C63x64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbehci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\i8042prt.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\SynTP.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mouclass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kbdclass.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\tdcmdpst.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\fastfat.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\Smb_driver_Intel.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CmBatt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\wmiacpi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelppm.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tosrfec.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Thotkey.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mshidkmdf.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\serscan.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ksthunk.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\sscbfs3.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\NdisVirtualBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tos_sps64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\swenum.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdpbus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbhub.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\UsbHub3.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\stwrt64.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\IntcDAud.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbccgp.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hidusb.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kbdhid.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mouhid.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\AmUStor.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\usbvideo.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\ibtusb.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BTHUSB.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\monitor.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
Microsoft ® Windows ® Version 10.0 (Build 14393)
 4 29 2017 21:20:09.494
BOOTLOG_LOADED \SystemRoot\system32\ntoskrnl.exe
BOOTLOG_LOADED \SystemRoot\system32\hal.dll
BOOTLOG_LOADED \SystemRoot\system32\kd.dll
BOOTLOG_LOADED \SystemRoot\system32\mcupdate_GenuineIntel.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\werkernel.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLFS.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\tm.sys
BOOTLOG_LOADED \SystemRoot\system32\PSHED.dll
BOOTLOG_LOADED \SystemRoot\system32\BOOTVID.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\FLTMGR.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\msrpc.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ksecdd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\clipsp.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\cmimcext.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ntosext.sys
BOOTLOG_LOADED \SystemRoot\system32\CI.dll
BOOTLOG_LOADED \SystemRoot\System32\drivers\cng.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\Wdf01000.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WDFLDR.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\acpiex.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\WppRecorder.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\ACPI.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WMILIB.SYS
BOOTLOG_LOADED \SystemRoot\system32\drivers\WdBoot.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelpep.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WindowsTrustedRT.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\WindowsTrustedRTProxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pcw.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\msisadrv.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vdrvroot.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\pdc.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\CEA.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\partmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\spaceport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volmgrx.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mountmgr.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\iaStorA.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\storport.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\EhStorClass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fileinfo.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Wof.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\WdFilter.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\PxHlpa64.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\NTFS.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Fs_Rec.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ndis.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\NETIO.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\ksecpkg.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tcpip.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\fwpkclnt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\wfplwfs.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\fvevol.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volume.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\volsnap.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\TVALZ_O.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\Thpevm.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\thpdrv.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdyboost.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\mup.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\iorate.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hwpolicy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\disk.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CLASSPNP.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\cdrom.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\NATx64\010A000.009\ccSetx64.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\filecrypt.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Null.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Beep.SYS
BOOTLOG_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BasicDisplay.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BasicRender.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Npfs.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\Msfs.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\tdx.sys
BOOTLOG_LOADED \SystemRoot\System32\DRIVERS\netbt.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\afd.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwififlt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\pacer.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\netbios.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\rdbss.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\nsiproxy.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\npsvctrig.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mssmbios.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\gpuenergydrv.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\dfsc.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\ahcache.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tap0901.sys
BOOTLOG_LOADED \SystemRoot\System32\DriverStore\FileRepository\compositebus.inf_amd64_a140581a8f8b58b7\CompositeBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kdnic.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\umbus.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\igdkmd64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\HDAudBus.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ucx01000.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\USBXHCI.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\TeeDriverx64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Netwbw02.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\vwifibus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\L1C63x64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbehci.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\i8042prt.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\SynTP.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mouclass.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kbdclass.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\tdcmdpst.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
BOOTLOG_LOADED \SystemRoot\System32\Drivers\fastfat.SYS
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\Smb_driver_Intel.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\CmBatt.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\wmiacpi.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\intelppm.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tosrfec.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\Thotkey.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mshidkmdf.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\serscan.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\ksthunk.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\sscbfs3.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\NdisVirtualBus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\tos_sps64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\swenum.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\rdpbus.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbhub.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\stwrt64.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\UsbHub3.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\IntcDAud.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\usbccgp.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\hidusb.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\kbdhid.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\mouhid.sys
BOOTLOG_LOADED \SystemRoot\system32\drivers\AmUStor.SYS
BOOTLOG_LOADED \SystemRoot\System32\Drivers\usbvideo.sys
BOOTLOG_LOADED \SystemRoot\system32\DRIVERS\ibtusb.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\BTHUSB.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
BOOTLOG_LOADED \SystemRoot\System32\drivers\monitor.sys
BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys
 



#20 bwv848

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Posted 30 April 2017 - 09:32 PM

Hmm... I believe the main reason for your problem is that dxgkrnl.sys, isn't being loaded:

BOOTLOG_NOT_LOADED \SystemRoot\System32\drivers\dxgkrnl.sys

Please do this:

  • Click Start, enter cmd.exe in the Search box, right-click on sigverif.exe, and then click Run as administrator.
  • Click Start, then OK, to the dialog box that appears soon after the File Digital Signature Verification scan is complete.
  • A file called SIGVERIF.txt will be created in: C:\Users\Public\Documents.
  • Post that log in your next reply.

While waiting, please run DISM, followed by another System File Checker (SFC) scan, that we performed earlier.


Edited by bwv848, 30 April 2017 - 09:32 PM.


#21 juliofelipe

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Posted 30 April 2017 - 11:31 PM

The log for sigverif.txt is attached.

 

- I ran DISM.  I wasn't sure which of the different options I was supposed to run, so I ran 3, 4 and 5.  Steps 3 and 4 said,  "No component store corruption detected."  Step 5 said, "The restore operation completed successfully."

- The SFC said, "Windows Resource Protection did not any integrity violations."

 

I restarted my computer after running all of these - and no improvement.  Still getting hung up.

Attached Files


Edited by juliofelipe, 30 April 2017 - 11:39 PM.





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