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Windows 8.1 won't start in my laptop

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#1 AlmerF


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Posted 16 April 2017 - 08:38 AM

So here's my problem. I've encountered an auto delete virus and I cant do anything because everything I touch or click goes to the recycle bin, I got this problem before, with no help from anti viruses i only used defender. It worked miracalously I use a wirless keyboard and mouse since I dont wanna see the screen too close, but the virus today made me not do anything so I'm forced to restart my netbook. It always work before, but now, here's the problem.
I pressed restart by ctrl alt del because I cant go to the start screen. I've waited a couple of minutes so it will turn on again. But my impending tantrum struck as I can't turn it on. The first time i pressed the power button, it won't work, the second did the same thing, but when i press the button for the third time the power light lit up. The status lights (the lights that turn on when you charge your laptop or something, usually green and orange) i waited for some minutes but windows wont start, nothing on the screen, so please help me. I use windows 8.1 (some said that its the worst OS microsoft made besides Vista) i use a netbook Neo basic series. Please help!

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#2 dc3


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Posted 16 April 2017 - 10:36 AM

How to force Windows 8.1 to boot into Safe Mode

Press the power button to start the computer.  When Windows begins to boot press and hold the power button until the computer turns off.  Continue to do this until you see a page like the one below.


You will receive a message stating Unable to reapair your computer.  You will see page like the one below.


Click/tap on Advanced options, then Start-up settings, then Restart.  You will see a page like the one below.


Press the F4 key.


Let us know if the computer is responsive in Safe Mode.

Edited by dc3, 16 April 2017 - 10:37 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





#3 medab1


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Posted 16 April 2017 - 10:55 AM

I hate to butt in, but when I reboot I get the options to boot to 8.1 or the Macrium Reflect boot time recovery environment OR at the bottom of the page, OTHER OPTIONS, from which I can choose Safe Mode, etc. .

Are the OTHER OPTIONS not available to everyone ?

I use Winaero Tweaker.


There are options for this---



Learn to take screenshots & add them to your posts. :thumbup2:


Learn to use Google Search.  :busy:

Make full system images to restore to if your computer goes bonkers.

#4 opera


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Posted 17 April 2017 - 12:41 AM

It's unlikely that OP has these options unless he uses Macrium or Winaero  (if he used Macrium he wouldn't be asking for help would he :) )


In this particular case, I think the poster would be well advised to follow dc3's instructions.

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