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Window 7 Blue Screen


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#1 Erick913

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Posted 15 April 2017 - 03:20 PM

Been getting a blue Screen at startup not sure exactly what the issue is any help is welcome. Side note I can boot my computer in safe mode if that help with anything regarding my pc....


· CPU (Intel i7-3770k)
· Video Card (Nvidia GTX 680)
· MotherBoard - (Asus P8z68-vPro/Gen3)
· OS Windows 7 64-bit Home Edition

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#2 bwv848

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Posted 15 April 2017 - 05:30 PM

Several of your dump files blame MS1Filter.sys, some Thermaltake Tt eSPORTS BLACK driver. Can you uninstall any Thermaltake software you have... believe it's a gaming mouse.

 

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#3 Erick913

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Posted 17 April 2017 - 11:57 AM

Thank your for the reply, Apologize for replying late.. From the BSOD Posting Instructions topic under step 6 (6. While waiting for a reply -) Under Run Driver Verifier I did all the steps for that all the way to reboot computer
https://www.bleepingcomputer.com/forums/t/576333/driver-verifier-bsod-related-windows-10-81-8-7-vista/

...After reboot my pc no longer have the blue screen at the moment not sure if that will stay like that. You did mentioned I should uninstall Thermaltake software which is my gaming mouse by doing that I need re download that? Also blames MS1Filter.sys but don't know what that is..

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Edited by Erick913, 17 April 2017 - 11:58 AM.


#4 bwv848

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Posted 17 April 2017 - 12:03 PM

If it ain't broke, don't fix it. Don't take any further action unless you're experiencing more problems. As explained earlier, MS1Filter.sys is some Thermaltake Tt eSPORTS BLACK driver.


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#5 Erick913

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Posted 17 April 2017 - 12:05 PM

Ah okay thought it was something different.... Thanks again for the reply.....



#6 bwv848

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Posted 18 April 2017 - 10:22 PM

You're quite welcome. :)

 

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bwv848


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